They don’t deserve one star.
Loud construction in the early mornings.
Notice was never given to me that I will have men on my balcony painting the concrete floor.
Hot tub isn’t working.
Very little drawers for clothes.
Bathroom ceiling had mold.
No easy access to entry of hotel.
Definitely booking else where when I come back to LA.
The place is beautiful but the parking is insanely pricey. When we got there there was very limited parking and then there was a sign that said the lot was full (this was not actually the case). We drove around and asked someone how much it would be for valet parking (we expected something ridiculous like $20) and he told us it would be $45 + tax. When we went around to look for self parking, we find out parking would be an additional $35 on top of our bill which is just too expensive. They allowed us to check in super late (3pm) and we had to leave by 12pm. In the morning the maid barge into our room after knocking once to try to clean. It was about 9am and we were woken up by this. The place looks amazing but there were just too many things that will get on your nerves in your stay
Rooms are antiquated but lobbies are in process of remodel. The pool also looks amazing. The highlight of the hotel is the M lounge on the top floor. Gives amazing view and provided snacks for elite guests. Parking is at times hard to find. Location is good for the traveller that doesn't leave the hotel much. Else, nothing worthy is walkable near LAX.
It's a pretty solid Marriott, but the new M Club here pales in comparison to the implementation at other Marriott properties. At the Warner Center and Houston Airport Marriott locations, for instance, the m club is next to the restaurant and therefore gives elite members access to the real restaurant for breakfast. Here, it is on the 18th floor, and breakfast is just like a regular continental breakfast with limited options. Also, the room renovations left lesser storage space and cut the closet size in half. Again, a good location overall, but they missed the mark a little compared to other similar Marriott hotels.
The hotel is under renovation. The rooms already renovated are great. The rooms not yet done are definitely dated. We were here for a convention. The hotel staff was very friendly and helpful. It is close to the airport but you do not hear any airport traffic. We ate at the restaurant once and we enjoyed it. There is a Starbucks within the hotel near the lobby as well. There is a sandwich place as well as a pizza/beer place within walking distance. We have young children and did use the pool. It's a good size with many lounge chairs. It was not heated so my kids did not last too long. There are also washers/dryers available for use (for a small fee) which was nice. Laundry detergent was provided down there. The underground garage is not wheelchair accessible with an elevator. You must climb stairs. If you have someone in a wheelchair, you need to walk the ramp up (where you drove down to go into the garage). If I were in the area and needed to stay by the airport, I'd stay here again.
The hotel is under renovation. The rooms already renovated are great. The rooms not yet done are definitely dated. We were here for a convention. The hotel staff was very friendly and helpful. It is close to the airport but you do not get any airport traffic. If I was in the area and needed to stay by the airport, I'd stay here again.
I visited the Marriott for a Hot Wheels Convention. I live in Orange County, so no need to book a room. Parking was a little tricky, but if you enter off Airport Blvd, you can drive to the front and then turn towards the hotel to park underground. It has a very nice entrance. There are escalators and elevators to help take you to the higher floors. I've never had to ask for service, so I can't comment on that. They do have giant event rooms, very spacious and clean.
Great event and wonderful pool. However rating is so low because of the worst renovation planning ever. Trying to sleep at 830 am and there is jackhammering and pounding and cutting around us. Went to bed at 5 am. What? Um this could be an afternoon job. I say paint in the morning and noise in the afternoon. Staff were very unhelpful with this until 20 mins of debate. Gave us free breakfast in the end. Fine thank you. I only desire better project management.
Beautiful hotel. Almost walking distance from LAX; with frequent shuttle service to the airport but be aware the shuttle is very busy at times. Currently going under renovations the lobby looks very clean and modern. Gift shop and pantry. Nice pool and outdoor area that the rooms balconies overlook. Some rooms have yet to be redone and while thse ones are very dated in looks they are comfortable with good beds and cold a/c.
Been staying at this Marriott for the past few years. The hotel is currently under renovation and I got to stay in one of the new rooms. Loved it. Great update. The new M Club lounge is amazing. It's a mix between the star ship Enterprise and James Bond. It has a latte machine and still and sparkling water on tap. Staff is incredibly friendly and helpful.
I actually did not like this Marriott. It is old, so it doesn't have great soundproofing. I heard everything outside my room in the long hallways, plus everything outside because of The patio door morning sealed well enough!
The room was so small, I could barely walk around with luggage and room service cart or use the desk without hitting the bed with my chair. The bathrooms are small and the showers are outdated as well. I am so glad I only had it for one night.
I was not pleased with the rooms. But I appreciate the location minutes from the airport and rental car return and the amenities outside of the bad rooms looked nice!
Also, room service meal was great.
Comfortable bed, clean room and quiet. That is the most important for me. The hotel was undergoing revisions during my stay, making it a bit unpleasant but not unbearable. It needed the refresh. It was looking dated, very 80´s. They provided airport shuttle service which was very helpful. Staff was friendly and helpful.
Great Room, Great Service. Even though they are going through renovations, and are next-door to the airport, I never heard even the traffic on the roads nearby.
Every staff member greeted me with "hello" or "good day". The rooms are very clean, and the beds are so soft that I easily fell asleep and comfort.
Would not hesitate to book here again.
A lot was under construction while I was there last weekend so I'm assuming that's why it wasn't that spacious.
Seem to have a variety of stores and eating places. Bathrooms were decent. Cleanliness of the area was good considering the limited space they had by the gates.
The decor was really nice and classy.
On the positive notes, the room was clean and ready when I arrived and it had a fridge. Easily accessible from LAX. Friendly staff at the bar and good beer selection. On the negative side, there's construction going on, no microwave, drinks at the bar are pricey (even for a hotel bar) and self-parking seems excessive at $31/day plus tax (and no in/out privileges)