My family stayed at this location when we PCSed here and were waiting for a house. There was a black guy that was working at the front desk and he was really nice and helpful. If I could I would give him 5 stars. We stayed at this hotel for almost 2 weeks. We were in two different rooms because we were upgraded to different room during our stay. Both rooms had some minor cleanliness issues. Our second room had a crack in the bathtub and we could feel the crack if we stood in a certain spot while we shower. The shower head had a lot of lime and calcium buildup. The housekeeping makes you leave the room while they do their daily service. This wouldn't be a problem if I was told this when I was checking in. I was told by the housekeeper that I had to leave my room while she change my sheets. By this time I had already stayed for a week and I was never told to leave my room while they change the towels or bedding. This is a also a problem because I had my toddler in the room with me and I didn't feel comfortable bringing my toddler out when it was 50 degrees outside and raining on and off all day and all of the rooms are outside. I ended up rushing to get my daughter dressed just so the housekeeper could make the bed. I talked to the manager about this and he came off as very condescending. If you don't come with children or you're staying for a couple of nights then I would recommend staying here. If you plan on bringing your family or staying for more than a weekend then spend the extra 10 dollars at another La Quinta.
You cant beat the price but the room smelled horrible & its right by a train track. The restaurant next door has great food.
Would have appreciated a smoking accommodated room. But other than that, great channel collection and very comfortable bed. The appliances worked great, but the restroom shower didn't drain very well.
I have lots of complaints about this place but I can't stress enough the issue of the train. There's a freight train that goes by this hotel about 100 yards away blaring the horn about every hour . Imagine someone parking right outside your hotel room door and honking their horn for 90 seconds every hour. This is worse than that because it's much much louder. Train horns sound between 96 and 110 decibels and the train runs right across the street from the hotel.
In one night the train came thru at 456pm, 557pm, 608pm, 734pm, 826pm, 920pm, 1002pm, 1040pm, 1055pm, 1124pm, 142am, 240 am, 5am, 605 am, 823am. Yes it will wake you up.
The hotel is not very clean, it's very run down and I'm not sure they own a vacuum cleaner.
I wish I had read some of these reviews before I stayed there, I would have gone somewhere else for sure. The fascinating thing is about some of the reviews I read that are positive; I'm not sure these people are staying at this particular hotel. I think they may be thinking of a different Hotel, there's no way anyone that stayed at this hotel would say that it's "very clean", and to not mention the train in their review is insane. Anyone who really stayed here would definitely notice the train.
The people that work there were very nice and I feel so sorry for them if they have to stay there every night. I can't imagine. They definitely don't get paid enough to work in this hotel. I was in room 115 from Monday Nov 13, 2017 checked out Friday Nov 17.
It's noisy. It's literally in front of the most heavily trafficked roads in San Antonio and a railroad track that is constantly crossed by trains. Constantly. On top of this there is also frequently all kinds of riff-raff around the property after the sun goes down. It's pretty much ghetto theater around here after dark. The property itself is old but maintained well enough. The staff are polite and accommodating save for one front desk clerk who doesn't seem to like his job or people very much. They have security walking around at night but they do little else but keep the homeless off the property. I would not leave anything valuable sitting in a vehicle here. All things considered I would never recommend someone stay here if they have a choice to go elsewhere to get a night's rest. Too noisy.
Room was nice and clean. Good for the price. Front desk staff was friendly, especially Stacy. She made us feel welcome, great customer service👍
Pros: - Room was clean. - Staff was nice. - Staff was professional and helpful. - Blankets/sheets were comfortable. - Bed was amazing. Cons: - Bathroom door was broken. - Pillows were terrible. - Hot water was spotty. - Low/small toilet
I'm in utter dismay. The front desk clerk he was very professional very sweet gentleman but as I entered my room and started to unpack my bags and plug in my electronic equipment IE cell phone laptop tablet. There are not any open Outlets to use. they advertised free WiFi but there are no Outlets to use. This hotel is completely outdated and needs to be upgraded. If you look at the pictures I attached I just plugged in my cell phone to my laptop so it can get some type of charge since there are not enough Outlets. here I see something moving there's dust hanging from the ceiling the wallpaper is peeling behind the nightstand you can see where they do not clean and dust it's ridiculous it's just ridiculous. If I knew of another place to go I would check out and move to another place. And I'm looking at more dust in the corner over here as I'm leaving this comment this is just uncalled for.
The reviews detailing the humid rooms are accurate. The comforter is wet. The sheets are wet. The towels are wet. The carpet is wet. The dank odor hits you as soon as you open the door. My job booked this room for me, but if you're in town on leisure, choose another option.no price discount is worth the condition of this property. Plus, it's a roadside motel type, not an innyour head is 3ft from the parking lot.
The staff was very nice and helpful both at check in and check out. I would so stay here again. The price is right and the location is excellent. I had a room with two beds (Room 220). I found it clean and spacious. It was well stocked with towels. The room has an iron and ironing board, single cup coffee maker, tv with cable, full length mirror and a hair dryer. It did not have a refrigerator or microwave. You are provided an ice bucket and there are ice machines conveniently located too. Plus there are convenience stores and restaurants within walking distance so I was good without those items. It was cloudy and drizzling when I stayed so I did not use the pool, but it looked clean and well maintained. There is noise but nothing unexpected considering it is located right off highway 35N. I slept well. I was pleasantly surprised with the breakfast selection and opted for the Texas shaped waffle since it has been years since I last had one! I believe the staff and this Laquinta Inn are doing their best to ensure that you have a good first impression of them and want your stay to be a good one. I stayed on 5/19/17 to 5/20/17.
Rooms by the pool have a funky odor. Other rooms smell fine. Pool is very well kept. Staff is great, and breakfast is also very good.
A very nice clerk (Larry) helped us for our stay. He was helpful and guided us to park close to our room. The room was dirty and smelled very old and humid. The hotel's location was not the nicest location. I wasn't really happy with the room condition. Felt very dirty.
Rooms where very well kept and up too date. Amazing staff very knowledgeable and helping at all times. Decent location not to far from major San Antonio attractions. The one problem I did encounter was one train that passed by late at night that's about it.
Location was not good. It is located on a frontage road, bad area of town with a train passing several times. Very noisy. The room was dirty, black dirty tub, floors were dirty. Musty smell to the room which was very strong. The hotel staff were pleasant and helpful. Breakfast was okay but there was not enough room for guests to sit and eat. Worst laQuinta inn and suites I've been to.