Prices too high. Return/exchange policy is horrible. But they have great clothes
Love kohls!! Best deals!! And their staff and management are great!! You do A great job pam!! With your store!!
I give 5 stars to the store clerks who were very helpful and nice. I give no stars to the area Manger, Barbara because she was very rude, not helpful, and lied about the merchandise being available. My husband and I entered the store for the second time that night because one of the clerks accidentally gave us the wrong colored fitbit watch. We didn't realized it until we got home, which is 15 minutes away. We had to turn around and go back to the store. Fast forward, we entered the store and talked to a nice clerk about our situation. Then Barbara rudely intervenes and tells us that we can't return it, go online and exchange it, and said that she sold the last one earlier. First of all, she didn't even listen to our situation. My husband told her we just came in and it was another one in the back. Again, she said that it wasn't because she sold the last one. We decided to look for ourselves. Upon getting to the fitbit counter we immediately saw another one in the case. However, we had to wait until someone opened the case. Barbara knew the case had to be opened, but she didn't even bother to help us. Eventually, a nice clerk comes along and helps us resolve our situation. Before we left, my husband respectfully expressed to Barbara that her behavior was unexceptable. We will not go back in Kohl's unless Barbara is not working on that day. I suggest that Kohl's puts one of the nice clerks in her position. Primarily, because Barbara doesn't come close to modeling the expectations of the store nor the great customer service that we are accustomed too when visiting a Kohl's department store.
Always good sales. Down load the app. They almost always have coupons.
Very organized and I love that they have a good selection of boys clothes unlike other department stores.
Nice and clean store. Could have received higher ranking if someone there would have offered to help me find what I was looking for. I looked around for a bit and never could find an employee to help direct me to where I should be looking. I'm not one for searching for help.
Fantastic store. Great bargains and incentives.
Not the value it used to be and does not have a big enough section for bigger people. Other than that, it's still a bargain and the staff is usually very polite.
Love the sales staff. Very friendly and helpful. Store setup is easy flow.love the so overall .
Very good service. I enjoyed shopping there.
Great customer service!! Great shopping experience!!
Got a great deal on a pair of khakis!!!!
Abd they had my size lol
Kohl's store visit was great and they have all kinds of sales and discounts especially if you have a Kohl's credit card overall great experience.
Tried to return a Fitbit that I got for Christmas to this store. The manager had a really bad attitude. I get that customer service workers are stressed during the holidays, but it was like she wasn't making an effort to be nice at all. And my sister and I were definitely not trying to be aggravating when we were asking questions. We just wanted to return the items and buy a different color. I'd recommend avoiding customer service if you're planning on going here. Or at least avoid the female manager.