From the second my first email inquiry went out, I was treated like a princess by Kendall Toyota.
They showed me exactly what I wanted, talked me through the whole process, and helped me out tremendously. I drove away with the car of my dreams, the price I was willing to pay. From the sales people, to the certified used car manager, to the financier—I felt like I was family. Thank you thank you thank you to Freddy Alcala in Sales, Juan Cabrera in management, and Robin Vasquez in finance—your expertise and professionalism does not go unnoticed!
Awesome consultant! Nice prices! Excellent service! I highly recomend this awesome sale person. It a pleasure to be part of Toyota family thanks to do this man. He knows how to take care of his customer in real time and give you the best offer available making his costumer feel happy with the new car. Sales ma Elso Gonzalez
A complete waste of time. We dealt with Randol Garcia as a salesperson and he was mediocre at best (there were a few things he said about the car that were blatantly wrong, but he didn't know). After the usual intro/test drive we got into the numbers and he had to bring a sales manager which is where it quickly went downhill. We had an offer in writing from another Toyota dealership and the manager denied it was real, even after telling him he was free to call and verify. He then switched to the "watch, they'll change the numbers, I bet you anything." So much for the "$5000 low price guarantee."
They also charge a $999 dealer fee and a $400 "Electronic Registration Processing Fee," with the latter being worded to seem like a mandatory state fee which is very misleading. State registration processing fees are literally
Kendall Toyota is the best service you will ever receive for your Toyota vehicle in South Florida. Robert Velazquez was excellent in assisting me with the purchase of my vehicle. He was very knowledgeable and proactive and He kept us informed of every step of the process!!! Keep continuing with the excellent service!
My sales person was Alex Rico. I have to say that this agent did an excellent job! He was extremely helpful during the process of buying my car. He inspired me trust and was very patient in answering all my questions and concerns. I am beyond happy to have chosen Kendall Toyota, and to have been helped by such an amazing agent!
Words can't express my experience at Kendall Toyota. The management team and finance team are awesome. They listen to what you want and your needs,they work with you. Especially with the Sales Associate Mario Gonzalez. I've have purchased 4 vehicles from this gentleman since 2013. He works with you,.he looks for the best option for you and is willing to help no matter if the deal can't be done. He will follow up with you and help you in every single detail and aspect. I will definitely go back to Kendall Toyota and obviously, Mr. Mario Gonzalez.
Awesome experience!!! Raul made me feel at ease to ask him every question I had in mind and patiently showed me every option within my budget. He made the process of choosing my car quite enjoyable and provided all the information I needed once I purchased my car. Honestly, I recommend to anyone looking for a new car to visit Kendall Toyota and ask for Raul Pinales by name. Other employees that helped with the rest of the paperwork due at the dealership were very courteous towards my family and me. All around, a great place full of kind people. Keep up the great job!!
Everyone here treats you like family. Just bought a brand new car with Vladimir. He is really the best of the best! He took the time to answer all of my questions and made sure I knew all of my options. I have been coming to him for years and have never been disappointed. If you're looking for a new car, he's your guy!
From making my service appointment to explaining what was going on with my car, great service. I was assigned to work with José, and he made this my best visit yet. He took time to understand what I was trying to relay and went so far as to research the best options for my situation. I was blown away of how smooth everything went and all my car needs were met. I also though the shuttle service was awesome as both drivers were great. I will be returning back for future maintenance. Thanks again Jose
I have been to Kendall Toyota numerous of times and last few times have dealt with Mr Ronnie Jones who always provides excellent customer service. My wait was comfortable and not long. Employees were pleasant and all communicated well with me. That's why I keep coming back here. Thank you for providing excellent customer service.
Kendall Toyota is the best service you will ever receive for your Toyota vehicle in South Florida. I've been to many other Toyota locations, but keep coming back here because they are honestly the most helpful and friendliest. They always do a great job and look for ways to make it affordable. My service advisor Abner Reyes is always there for my car and me. I highly recommend Kendall Toyota for all your service needs. You will not be disappointed.
I remember surviving cars 30-40 years ago and how car dealers treated customers as though they were doing those customers a favor. No more. My third car bought and serviced here and the service is terrific. They are attentive, courteous and above board. For years I serviced my cars at independent garages, but I've found Kendall Toyota to be solicitous of my business and thoroughly professional. I am pleased with the service department.