I had to file a Medicare fraud claim and now waiting for Medicare to process while I am out $250 until refunded. In January I had a broken toe and was charged $250 for a boot “because it was not allowed by Medicare “. In April I was billed an additional $63 and that’s when I noticed they had charged and been paid by Medicare and my supplemental plan. I called the billing office and they requested a refund. After 5 calls to billing and the office I called Medicare. I got the runaround from the practice and they would not even transfer me to Annie who does refunds. After she heard a message from Medicare she called and said she was following procedure and no refunds can be made without accountant approval and she hadn’t seen her accountant for over 2 months. Medicare requires the office to show that I self paid when filing a claim which they did not do otherwise Medicare would have paid me back instead of paying them. Steer clear!!!
I've enjoyed being a patient of Dr. Schoenhaus for over 10 years. Back in 2013 I received my first fat pad injection, then a second in 2016. I have not had any recurring issues since! I would like to add the staff is always professional, courteous and makes the time to answer any/all questions. Dr. Schoenhaus has proven to have a big heart for all her patients and works hard to help accomplish the best, healthiest outcome.
I had Major Foot Surgery with Dr. Schoenhaus I am pleased with outcome of surgery the staff has been extremely patient and understanding. I really appreciate Dr. Schoenhaus and staff I would Greatly recommend anyone to there office.
I thought everyone was super friendly and professional. However, since I pay out of pocket, It irks me that they charge you upfront for the follow-up appointment. This office has short hours and no availability for people who work forty hour or more weeks. I needed the $80 dollars that they charge. I feel they kept money for no services rendered as in the follow-up appointment. I can't afford to lose my job. So, it was pay and lose the money for me since I could not make the appointment. They have no after hours or weekend appointments. I received PRP treatment for my foot which is very expensive.
1 year and 2 months later I am scheduled for a second foot surgery with another Dr.
Dr Jodi Schoenhause showed complete lack of care,I was never given proper instructions on aftercare. They forgot to schedule my physical therapy for 30 days which caused scar tissue so i will never have movement unless another surgery is performed. Every office visit I was treated completely dismissive.if they even remembered I had an appointment. Her cell phone always ringing with some emergency more important than me as her patient. 6 months after my surgery I broke my foot she sent me for a CT scan at which time I finally got her to pay attention to the fact I still had a suture in my foot which had not dissolved after pointing it out multiple times she was going to remove the suture while i had a broken foot!!!!! Which I still have had no follow up call about my broken foot 5 months ago. Through this I also had an infection in my toe which she was to busy to see me and I had to go see another foot Dr.
I wanted to schedule a follow up appointment and once again was dismissed, afterwhich I got a second apinion.I would not recommend Dr. Jodi Schoenhause!!!!! I will never get the year plus she has taken Away from the quality of my life. To then have to go through this again!!!!!