Recently took Amtrak to NYC, Dec 2017 out of Jacksonville. Station undergoing renovation with outside trailer for bathrooms, which was awful. Parking is free and fine. Train delayed 5 hrs due to accident, which seems to happen a lot. Once renovations done, maybe station will be better to wait in. No surrounding restaurants as it’s in remote area. Only snack machines in station.
Joseph is the most professional of the staff. He reassured all passengers that a delay passenger's would be taken care ifo, he also has a great sense of humor, that kept us relaxed and confident about amtraks services on train 98 MIA TO WIL
Train delayed over 1hrwow
Awesome experience crew members where off the chain thanks guys .
Thanks to you Amtrak for finding our baggage. God bless you always.
As a guy who flys twice a week this was a first time train Trip. The station is small and simple but it was easy to park, check bags and hop on. Staff was friendly and answered all our questions.
But a little off topic. Trump and the repbulican party is trying to kill long distance Amtrak train service. Given the cost savings from train vs plane, I think me know which lobby is behind this. Call your senator!
Very accommodating to my handicap brother!!! Thank you Jacksonville Amtrak station staff!!!! You men and women ROCKED!!!!
Great ride experience for my son
My thrid train ride and instead of it usually taking 7hrs it took me 5 to get to where im going
Good service, it's just a shame the station is so far away from the downtown!