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Added by Jopie, at 28 February 2013
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7 Reviews
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31 May 2015
The only positive thing about this hotel is the location. Otherwise, the accommodations are sub-par at best--rooms are tiny, towels and linens are rough, sheets/beds are lower-end on the hotel spectrum. Breakfast was a joke--not refreshed, messes everywhere, no one to attend. Staff was the worst part--the ladies behind the front desk acted like they had better things to do. Charged me the wrong rate and then complained about having to change it--took nearly 30 minutes. Long story short: stay somewhere else. This place is worth no where near the rates they charge.
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16 November 2014
This hotel has a wonderful location, just a block from River Street. From the outside, and from the pictures you see on line, you would think is a nice hotel. Unfortunately, the hotel is disgustingly dirty. Don't be fooled by the lobby. It starts with the elevator and continues in the rooms. My husband and I just came home from spending a week in the hotel. During that time the bathroom was never cleaned, the room was never dusted, nor was the floor ever swept. All the housekeeping staff did was make the bed and give fresh towels. Friends of our stayed there at the same time and they observed the housekeeper "cleaning" the coffee mugs. You did not get clean mugs. The housekeeper rinsed out the mug, then ran her fingers along the rim and then put plastic wrap over the top. Think twice about staying in this hotel.
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02 September 2014
We booked a package deal to stay in and see historic Savannah for our 25th wedding anniversary. This was over Labor Day, so hotel prices were at a premium. We paid approximately $240 per night for two nights at the Inn at Ellis Square expecting a charming, historic, somewhat upscale experience. This inn, however, is much more like an inexpensive chain hotel. It lacks the amenities of even a moderately priced inn and the amenities of a nicer hotel. The rooms are small, moderately clean, and have older (not antique) furnishings. The service is mediocre. The breakfast is that of an inexpensive chain hotel. Though we had a lovely time in Savannah, the Inn at Ellis Square was quite a disappointment.
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14 June 2014
We were not able to check in until after 4pm on a Tuesday! We got there at 12:30 and ALEX indicated our room would be ready in about an hour. When our room wasn't ready until AFTER guaranteed check-in time, ALEX was rude and unwilling to try and make amends. He simply just told our group to go away! The bar wasn't even open to have a place to relax while we waited. The room was comfortable and clean, but lacked things like a full length mirror, toiletries and cups at the sink for brushing your teeth. Shout out to December, one of the housing keeping staff , she was the ONLY one in the hotel who truly wanted us to have a nice stay. Last time in Savannah stayed at Mulberry Inn.. That's where I will stay again next time! They know customer service!
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13 May 2014
We stayed at this hotel for Mother's day weekend and we absolutely loved the location of this hotel. City Market, River Street, Bay Street, The Lady and Her Sons (Paula Deens) and much much more dining and entertainment were in walking distance. WE LOVED IT AND WILL RECOMMEND FOR ANOTHER STAY! The only thing is we would have loved to have had a Jacuzzi and pool to get in when wanted to. But other than that, no complaints.
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28 October 2013
The Inn at Ellis Square is, by far, the worst hotel I’ve ever stayed at. The room was dirty; there were stains on the sofa chair, comforter, pillows, and floor, and the sink, tub, and toilet were old and discolored. There wasn’t a refrigerator or microwave in the room, and the coffee maker looked like it hadn’t been cleaned in months. The mattress was uncomfortable, I could feel the springs as I tried to sleep, and the pillows were all firm. When I arrived, there wasn’t a trash can in the room, so I had to request one from the front desk and I took them 20 minutes to drop it off. Breakfast isn’t put out until 7am, so if you have an early flight forget about getting food that should have been included. The most surprising thing was the bathroom and desk electrical outlets did not work because the sockets were loose and the plugs would fall out of them. So, I had to unplug the TV every time I wanted to use my curling iron or phone charger. Overall, the room was ridiculously overpriced; I will never stay there again, and I do not recommend it.
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07 March 2013
If you're planning to spend around $200/night in Savannah, then don't stay here if you can help it. It's not worth the money at all. The lobby area looks as if it's been remodeled relatively recently but the rooms are extremely dated. It was clean enough but it has zero ambiance and it looks like things have been patched together over the years. The floor molding was coming off in places, an electrical outlet was detached from the wall and the door got stuck on the carpet. Not to mention the stains on the shower curtain. The free hot breakfast was just OK. I've had better at discount highway hotels with $50/night rooms. Definitely look around first before spending your money at this hotel.
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