About
Location :
Added by Jopie, at 15 May 2017
Opening Hours
- Monday Closed
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday Closed
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15 Reviews
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23 December 2017
They'll swear up and down about their inspections before selling you a vehicle / promise you all of these loyalties.. Thing is when you drive off with the car you they care nothing about the customer. Not even 6 months and both wheel bearings are out on the vehicle , they have zero say or care for the issue. They praise themselves upon customer service and excellence but I have yet to see any of these values they preach during the sales process. If you want to be burned and be another number in their book, then this is the place for you.
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16 December 2017
I called and spoke with Debbie (internet sales) who was patient and professional with me, she was able to get me to Steve (salesman) who was very thorough. I was able to purchase the car I wanted in less than an hour! Everyone there made the 3 hour drive from Springfield, IL a great experience! I noticed that there was a minor issue with the vehicle but both Jim and Mike (managers) was able to fix the issue with no hesitation and no charge! Great dealership!!
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11 December 2017
Great service from the day I bought my car. Free oil changes is always appreciated. Free coffee and pastry and a nice waiting room. Although when it was time to do maintenance the price was a little more than I expected especially since the car is still fairly new.
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10 December 2017
I purchased my Infiniti here in March and and I frequently use the service department for my oil changes and other maintenance I need. Mark was awesome to work with and was so helpful! The service is phenomal in the shop. Dan Schultz and Hilary the service manager always make sure I'm taken care of and constantly go above and beyond! Thanks guys!!!
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12 November 2017
Great process from start to finish.
Everything went smooth from the test drive to the final signing of the papers. Everyone was honest and transparent throughout the process, and I was made to feel comfortable with the purchase before signing anything. It's the first vehicle we got from this dealership, but it certainly won't be the last.response / report this review -
08 October 2017
Joe Peters, our salesman, went above and beyond to make the sale outstanding. He hand delivered the car, and even washed it himself, after some minor paintwork was done after the purchase. He’s top notch in every way.
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29 September 2017
Mike Swanson is the best sales person ever! And for service Lt. Antwan Hicks is very forthcoming and courteous. I've never felt more at home. Customer for life.
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14 September 2017
Great car buying experience with Joe Peters! Thank you Joe for all your help and for expediting the whole car buying process. Welcomed change from other dealerships. Highly recommend this dealerships and in particular Joe Peters!
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23 August 2017
Went in to browse around. Met a salesperson named Adam Murczek. He took the time to listen to my needs and make spot on recommendations. Adam knows the product extremely well. He was able to educate me on the different equipment packages and what each package includes that others don't. He did not pressure me to buy, just enlightened me and help me narrow it down. I would highly recommend Infinity of Naperville and definitely ask for Adam.
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03 August 2017
Just leased my 3rd infinity auto from Joe Peters. Joe does a phenomenal job of listening to what the customer wants and finds the car that meets the requirements in an expeditious manner. Met with Joe in his office in the AM and before noon had the car I wanted, priced out and ready for pickup within one day. Being in a relationship business myself, I appreciate that Joe understands the importance of a strong customer relationship and I am more than happy to reward him with my continued business.
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03 June 2017
Awesome place! The salesmen are great, I had John Schultz, and he was an awesome guy, he knew what he was talking about, knew his cars, and didn't haggle with me. The managers are nice too! Paul in the finance office is a great guy, I'm surprised he remembered my name since it's not easy to remember and we get along very well. Overall a phenomenal dealership and deffinetely knows how to make you feel like home. Will definitely come back for service and for anything else I need even if I'm far away! Definitely recommend!
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01 June 2017
Michael Swanson was great! He was so patient and helped me find the best deal as well as gave me an honest review. I walked away with a beautiful Infiniti. Also Dallas Carlson really helped me understand my car and what all the features were.
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31 May 2017
I had to tow my car before memorial day because it was not starting due to battery problems, Dealership went above and beyond to service the vehicle and get me back on road, it is always good to work with the dealer who cares about your time, great customer service. I am extremely happy with their service, I have been going to this dealership for 10 years, they are consistently good at what they do. I live close to one INFINITI dealership but i prefer to take my car here. Thanks for the wonderful job you do.
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22 May 2017
Exceeded my expectations of a car buying experience! Had a positive first meeting when I visited the dealer for a test drive. My salesman (Adam Murczek) explained to me about the important details that mattered to a potential buyer and not from the seller's perspective. Felt I can trust him and the dealer so I returned and made a purchase. So far I am enjoying the investment. Adam was very knowledgeable.
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22 May 2017
Love it. I got my car here. I felt like royalty when I step on to lot. The inside is just beautiful, business oriented, and no since of pressure when I was there ( you how they been). But it was a wonderful experience.
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