Price is amazing services are great and can always get you in without a long wait
Such great staff! Got the genesis laser treatment done and loved it
It is a good place to get what you need done lady's & Men to.
Walk-ins are not welcome as advertised. Went for a simple childs hair cut no wash and was told they were all booked up for the rest of the day. There wasn't a single customer in sight. Went in at 2pm on a Sunday hours before closing. I am very unhappy especially when I was told not to worry about an oppointment.
Jessica Bradbury is a must see! She did everything I asked for- even tho I was super picky she listened and made me feel comfortable! The ONLY place I will go now! I loved her!
Warm friendly service!
Liliane Khoury offers the best pedis I have ever had. I regularly have the Paraffin wax pedi and it is bliss. She is very particular about every step of the process, from trimming to finished polish. Liliane is a delightful person which adds to the experience
As you walk into Identity, usually one of the staff will offer to hang your jacket/coat up for you, and ask if you want a drink (soda, water, coffee, etc.) while waiting. As you wait, there are newspapers and magazines to read, or you can hop on your phone and do some web surfing. I've rarely ever experienced more than a five minute wait before being seen. Being a guy at a salon, the typical haircut includes sitting down and explaining what type of cut you want. The stylist trims a few areas on your hair. Then, you go back to a comfortable reclining seat that has a sink attached to the top where you rest your head. You then get a relaxing 'professional' hair wash/massage. After that, you walk back over to the stylist's seat and finish your haircut while discussing whatever you'd like to talk about (personally, I like to vent some of my personal issues to the stylist, so it's like getting your haircut and a mini therapy session all at once).
Overall, excellent service by the staff, quality haircuts/styling and a positive atmosphere make this an enjoyable place to visit.
Yesterday was my second time going to Melissa J. I am VERY HAPPY with my hair. She is such a sweet person. She takes her time making sure she knows what you want, and spends extra time massaging my head during the shampoo.MY FAVORITE part. HAHA.
This salon is right down the road for me so every couple of years I give it another try and it has yet to get any better. i sat and waited 25 minutes after my appointment time until I just decided to leave. I saw the person who was supposed to cut my hair and they were too busy carrying on a conversation in the salon chairs with their coworkers. Too busy to check on guests waiting. Too busy to get my money.