Buyer Beware of the Air Scan product. Also, their return policy is nothing like amazon. Too bad, I used to enjoy buying products from Sporty's. Losing a customer over shipping cost.
I will never recommended buying from sportys because I ordered L750 radio GPS it been like over two weeks and never got it. And they every time I calling they blam me because they always say my address is wrong so I gave them the correct but they used the old wrong address. And I needed this order as soon as possible. And I ordered it again and I paid one day shipping and still I never got it. Sportys took $19 for one day shipping and I never got my order. Don't ever order from sportys. Because sportys always blaming the customer not blaming themself
sporty's pilot shop is always a great service and helped me ever since.
Sporty' went above and beyond ( no pun intended) when I had a problem ordering a sectional that I needed for a cross country during my flight training. I was amazed how quickly they contacted me and made it right. They made a loyal customer out of me that day. Second to none customer service.
$700 item ordered 12 days ago. Paid $42 for shipping and customs, with delivery time of 4-8 business days. Package sat for 9 days in UPS facility.
Package yet to arrive.
Update : Now 18 days since ordered and still not delivered.
Update: Delivered on day 20. 4 days in transit, 16 days sitting idle in UPS system.
I would not do business with this company. They exhibit a significant lack of respect to our service members and Veterans. Even if you are a spineless person like them and do not support our service members, you should still reconsider working with a company that does not support the very customers that helped to make them successful.
Fellow Pilots
You are aware that Sportys doesn't manufacture the products you complain about.
I've been to their store several times over the years.
I'll be there today.
Never had a bad experience. Always great service and great people.
I have no intention or reason to stop buying from these guys.
My suggestion is if you have a bad experience with customer service check your attitude first. They are there to help us as customersnot to be insulted over product performance that they cannot control.
A smile will go a long long way
Good job Sportys!
I have using Sporty's for a long time, but that may be the end of it.
Recently, I purchase a David Clark pro x headset, and the volume controls are reversed, controling the opposite side.
I got no help in replacing the headset from Sporty's, unless I would pay for a new one instead, and later on, reimbursed.
That is a 700 dollar headset!
Sorry, very disappointed at Sporty's customer service.
Do not buy from sportys. Customer services agents are rude and will offer you a non existant discount to keep you from returning.
Yo loved it! Got great stuff there.
The online ordering from Sporty's has been a great experience. The selection of products has fit my needs perfectly and I have received all of my orders quickly and complete. Everything was in stock. I had one question that I felt needed phone assistance because I just could not put into my email what I needed and they were great. As a business owner we strive to hit the mark every time at our company but there will always be a time when it does not go as we hope. That's when you know how good a company really is when they work with you and make it right. Sporty's has never let me down but if there ever was a less than stellar event I fell very confident in their ability to make it right. Thanks Sporty's! I challenge others to please take the time to write good reviews when a company does good things for you. It means a lot to us in the business world.