Stayed @ the Hyatt on Windy Hill. Greeted by Harley (check-in) who did everything in her power to accommodate a last minute connecting room change on a super busy day NYE. Unfortunately Hyatt reservations provided me inaccurate information when inquired about a connecting room; I was advised this property did not have connecting rooms which I thought were strange. We were able to receive a connecting room for 4. Harley checked me in & out today. Brandon provided service with a smile as he was asked to go check room. The Executive Chief Ray pulled together 2 last minute Tracy's with chocolate covered strawberries & a tray of deli meats, cheese, and crackers. My hotel room was clean and spacious Perfect for entertaining. Excellent customer service all around.
Kimberlyn
JANUARY 1ST CHECK OUT
We were just there for a party. The hosting of the event was fine. Indoors where we ate and whatnot was great. Would be better if the dance tent thing was warmer and had a tunnel to it. We were cold
Room was spacious and clean. Very quiet. Nice and updated. Location is great. Across the valley from SunTrust Park, near to all the shopping we wanted. Lovely landscaping. Bathroom fixtures and cabinets were in rough shape. 10 dollars for self parking seemed excessive considering they have a large parking lot and nobody mentioned the charge to me, the only way I knew about it was an obscure sign at the valet stand. I'd stay there again all things considered. The suite room was great for traveling with a baby.
Staff was very friendly and accommodating. We had a king size suite that was clean. It had some cosmetic things like the ceiling paint was chipping. Overall I enjoyed my stay.
My ratings for this particular Hyatt Regency would have been much better had it not been for the carpet. I have stayed in other hotels that had carpet and a few of them have irritated my allergies but none like this one. I sneezed from the time I entered the room and everytime I entered it. Right now, I am staying off work because I have a sinus infection from all of this.
Overall very nice stay. We were greeted by very friendly staff at the Front Desk when we arrived. I had already made a room selection using the mobile app. The rooms are very spacious and have a great layout, especially good when traveling with kids. The pool area was well kept and clean. The pool itself could have been cleaner. The valet staff was very friendly as well. I would stay here again for sure.
My friend was having a party in one of the rooms there. We took pictures in the garden with the waterfall. They had a nice view of the city from the top floors and a swimming pool. At the party they served us pasta which they cooked in front of us. We were able to choose what ingredients we wanted to go in there as well. It appears to be a nice hotel from what I had seen. I would definitely recommend checking it out wether for a party or staying there. It's similar to a Marriott.
Great spaces, good beds. Rooms are a bit dated. There is no safe in the room. Gift shop pricier than other naturally pricy locations. Front desk team not so nice at times. Some team members were great some were not. Overall we had a very good stay.
What an amazing hotel! Awesome staff too! We are from Florida, and we're traveling to Tennessee evacuating from Hurricane Irma. I got in my phone to find a pet friendly hotel to catch some sleep for the night and found this gem! Clean rooms, comfy beds and a 5 star staff for sure. Forgot to get the young lady's name who checked us in last night at 11pm- she's a rockstar! Definitely will come back when traveling and stay at other Hyatt's too!
Great bar, great restaurant, great service. Room was very nice with everything very clean and a very nice view from the room. Well worth the price.
Loved loved loved this hotel. The staff is extremely friendly & accommodating. Everything u might need when staying at a hotel is inexpensive & easily accessible!!
Great pool open late. Extremely friendly staff. They didn't have the double queen bed we reserved so we got a suite which was nice. Plenty of couch room and huge king bed. 2 TVs. Great experience.
Loved our suite. Clean and modern. Staff very pleasant. Pool nice but several rowdy guests and children who were running through the landscaping and then jumping in the pool made it less enjoyable. Didn't realize how close it was to the Brave's stadium.
I stayed here for a business trip for 4 nights and I was pleased. The location was very convenient to my company, the staff was friendly and professional and the amenities/rooms were very nice. I had an issue operating the microwave in my room as all buttons were deactivated except the add 30 sec button. I called and they had an engineer up to my room in less than 5 minutes to explain. My towels were replaced every night and the cleaning of my room was great. It was very convenient to many places. I'd recommend this place.