This is the nicest hotel we have stayed at in a while. The staff is super friendly and efficient. The room was clean, pleasant and had everything we might have needed. Everything was in perfect working order and the bed was so comfy. The breakfast was WONDERFUL! The pancakes were a pleasant surprise and there were so many choices that I believe anyone would be satisfied. We will definitely recommend this Best Western to everyone we know who is traveling this way.
I really enjoyed my stay at Best Western Ackworth Inn. The staff was very welcoming and pleasant. The rooms were clean with comfortable beds. It was very safe and relaxing. The prices were excellent! The location is perfect. I will definitely stay again.
Arrived at the hotel about 1:30 am and staff was friendly and helpful. Went to our rooms and they had a nice fresh smell. They had little touches here and there to make it feel high end and nice with affordable pricing. The beds were clean and comfortable and I felt safe staying there.
The room smelled really musty and dank. It was humid inside but not outside. Maybe the carpet was recently cleaned? I like pet rooms that have laminate flooring. With carpet there's no telling how many animals have had accidents.
The breakfast set up was very nice and well maintained. The woman working it was friendly and very accommodating. Check-in staff and cleaning staff were all very friendly. Nice grounds for dog walking and disposal bags were provided.
Fairly average motel, nothing extravagant but not awful either. It's just off the highway and the walls are thin so noise can be a factor. That being said, it's hard to beat the price. No roaches nor mold to be found. Good for a quick trip/stay.
We stay at this hotel each time we pass through on our way to and from Florida. The staff is friendly and helpful with services and information. The room was good and an excellent value for the price. I would advise any traveler passing through the Atlanta area to consider this hotel.
Last minute stop late at night when my family was extremely tired, and several hours from our destination. Very friendly staff. The full size beds are too small. A queen size is so much more comfortable for 99% of the adult population. Otherwise it was a great quick stop when we needed it.
We accidently left our laptop in the room upon checkout. We realized our mistake about 20 minutes later on I-75. We called the office and they had it and we were able to turn around and return to the hotel. The manager and the staff member were very quick in finding it and return it to us. Thank you very much. Great staff at this hotel!
Good place to stay for a economical stay. Close to interstate making it easy to navigate. Out of the way from the north west Atlanta traffic. Close to several restaurants. Good place to stay with pets.
A reasonably priced place to stop when traveling between Wisconsin and Florida home. Clean and pet friendly :)
I found ants in the bed. I pulled down the covers to find an ant crawling in the bed. It was disturbing, but I chalked it up to a one time thing and moved on. Later that night getting ready for bed, I found another ant crawling in the bed. I told the desk about it at checkout and they said they would look into the issue. They did apologize, but I was actually expecting some sort of refund or compensation but nothing was offered. I paid 200$ for 2 nights. I guess you can say I paid 100$ an ant. Very disturbed and very unhappy.
Very convenient location. Suitable price.
There is no electricity elevator to the second floor. The window and the door located at the same side so the room couldn't be ventilated.
I don't like places where individual rooms open to the outdoors. They are usually drafty and noisy. Despite that this hotel has nicely appointed rooms, is very comfortable and has a very friendly staff. Full breakfast hours are generous and comparable to similar places. May have. Upped to five stars if they had real oatmeal and not just instant