Name: Hyatt Place Riverside/Downtown
Address: 3500 Market Street, Riverside, CA 92501, USA, US
Telephone: +1 951-321-3500

Hyatt Place Riverside/Downtown is a lodging, located at 3500 Market Street, Riverside, CA 92501, USA. They can be contacted via phone at +1 951-321-3500, visit their website riversidedowntown.place.hyatt.com for more detailed information.

Location :

3500 Market Street, Riverside, CA 92501, USA

Contacts :

Added by Jopie, at 13 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Milo C

10 March 2018

On the more expensive end of any place you'll find in Downtown Riverside. Worth the money as it offers good views of downtown if you get room w view. Room had nice bathroom and TV couch area for hanging out/unwinding from busy schedule. Front desk was very friendly, helpful, and accommodating.
Leandra Davis

01 March 2018

Location is nice, right behind Gram's BBQ, in the action! Rooms are super spacious, like whoa, and the staff are really sweet. There's no jacuzzi but the pool is heated so we went in, it was awesome! Now there's something I should mention, anything I needed from room service, towels, cream and sugar, toilet paper etc. took so long I had to go downstairs and fetch them myself. Uh, just a side note, I love walking around hotels so I didn't mind, hence the 5 stars, but other people aren't like me sooo yea.
S. Patrick Holland

31 January 2018

I have worked in Hospitality for over 8 years of my life. I have worked the front desk, valet, PBX, bartender, and concierge. So, I like to think I have an above average understanding of a well-run versus a poorly-run hotel property. I would say without a doubt, that the Hyatt Place Riverside downtown is one of the poorest run properties I have ever visited in my 32 years of life. Please let me elaborate, my business partners are Hispanic and we did some shopping and secured a very good room rate, at a price below market value at a time when the hotel happened to be 100% occupied. When it came time for us to pay for our second night, the front desk refused to take our MasterCard for payment. The lady at the front desk said that they do not take MasterCard as a form of payment. Let me tell you, if you have an opportunity to book elsewhere while in Riverside, it may be a wise decision to do so. Moments like these remind me how blessed I am to no longer have to work in the hospitality industry with tyrannical management! Please do yourself a favor and when you see the Hyatt Place Riverside downtown.. run, run very fast and in the opposite direction! Unless you prefer rude, rakish and racist bereavement from the front desk staff, in particular Cat, the lady with ugly tattoo on her neck! The rest of the staff was suburb!

Best regards,

Patrick
Ignacio Espinza

31 January 2018

I wish I could say that I had a pleasant experience at the Hyatt Place, Riverside downtown, but unfortunately, I cannot! My group and I extended our original one-day reservation for the second night at a fantastic rate of $112 with taxes and fees. We were told we could pay when we returned. Upon returning, the hotel refused to take our payment. We then find the hotel has been overbooked. My pregnant wife, my 3-year-old son, my business partner and I are then told we will have to pay with a different credit card or leave. I quickly leave to go move some funds around to a credit card they deemed acceptable. When I return, literally 15 minutes later, the police had already been called to escort us off of the property. This is after I have moved money to another account, one they deeded acceptable and they removed $100 from the account. Then when I have returned they refuse to allow us to pay the balance of $12 on an acceptable credit card. They keep my $100 and have the police escort us away. I always stay at 4 or 5 star hotels. The staff here has no compassion and only treated us so poorly because they overbooked the hotel. STAY AWAY!!!
Jacqueline Wong

13 December 2017

Great location. Lots of options for food that are in walkable distance. The Festival of Lights was right there, which was a pleasant surprise. Hotel was clean and had amazing service. They were very helpful and welcoming. The valet people will work in your best interest, super friendly, and very thoughtful.
Christina Bohr

28 October 2017

Easy to find, very close to downtown. It's right next to a convention center. Outdoor pool, but it's in the middle of the hotel so I don't think it gets that much sun. Event rooms are nicely sized. The food was great. Wide range of options that were nicely prepared. We were given "heavy appetizers" and it was more than enough for dinner. They even came by at the end and handed out to-go boxes so that none of the food was wasted which I really appreciated.
Matthew Jackowski

24 October 2017

Nice hotel, good beds and friendly service. Breakfast could be better, its mostly preprepared frozen items, but there are a few options. The location is great.
Alex Covarrubias

23 October 2017

The stay at Hyatt was wonderful, the staff provided the amenities we desired in a timely manner and were incredibly friendly and helpful. If we needed extra keys or a simple bottle opener they promptly provided us with one and made our stay very enjoyable. The rooms themselves were very spacious and comfortable. We stayed in a family suite that had two queen beds and a third queen sofa pullout. Should I ever find myself in Riverside again I would stay again.
Lucrecia Paige

25 August 2017

Called made a reservation with Sarah at the front desk at 9:20pm. Asked if I held with credit card can I pay with cash upon arrival! She stated YES! Hour later we arrive ! To be told they will make no exception Basically nothing could be done. Feeling humiliated in a lobby with several other guest! With my daughters and friend .. I called the 800 number and asked what Could be done!! She said they have a strict policy! We explained we could've brought a card! But didn't want to be in this area and in court with our credit cards. And had that been expressed! We would've brought them! I then said show me on this confirmation that you said we must bring a credit card! He could not produce IT! Then he conviently said I will
Make an exception! Are you serious after being humiliated, calling the 800 number and showing you the very confirmation we brought in! Are you serious! We understand everyone has policies but don't say one thing and Inconvient your clients. And embarrass them! Do your damn job and find out who said it and deal with them! Other than that the hotel is cute! But this incident has ended our relationship with the HYATT! Nationwide!
Alexa Wesser

10 August 2017

This hotel is Beautiful from the lobby to the rooms. Makes me feel almost at home!! The staff is polite, and very helpful, breakfast in the morning ud above average as far as hotel breakfast Mk
Jonathan Leventhal

22 July 2017

Very nice rooms. The rooms are like junior suites. Big bathrooms.
Christina Aceto

14 July 2017

Just delivered food here. Looks nice though. Hard to park.
Eddie Lozano

23 May 2017

The room is immaculate and extremely spacious. The breakfast was your typical continental breakfast but not bad at all. The fitness center was serviceable, only used the treadmill but worked great. Would recommend.
Alexandra Leon

16 April 2017

Very close by place and the hotel is beautiful and very well supplied. The rooms were very big and the staff very nice. I had a good time staying there.
Gina Zazueta

20 March 2017

The location was close to the wedding I was attending. CVS was walking distance for anything that I forgot for my trip. Staff was helpful and friendly. The room was spacious and comfortable. I regret that I didn't pack my bathing suit since there was a pool. If I ever find myself in that area I would love to stay there again.