Worse place I’ve ever been too. Staff were liars and unprofessional. Manager refused to let me speak to someone higher up. Manager had a nasty attitude along with equally nasty clothes and hair. Smelled like a sewer. Hair and food all over the counter. (She was African American ( So am I) but man at least I know how to put myself together. Go take a shower you disgusting pig. And clean up your attitude. You’re far too ugly to have a personality to match :)
Really enjoyed my stay. Remote from Chicago, but very positive experience. Clean, quiet, orderly. Bring a laptop or media stick. You have a media hub to use the TV for movies etc. Friendly service and close to multiple restaurants. Shipping mall is close. You can walk everywhere with very few exceptions. Very encouraging to stick with Hyatt.
Great breakfast and coffee included. Full yogurt fruit and granola bar. Eggs, bacon and add ins plus great cinnamon toast. Lots of other bread, bagel and cereal options. Coffee is Seattle's Best and quite good. Clean rooms. Very friendly staff. Starbucks coffee and treats sold in the lobby. Gym is open 24 hours. Pool is open until 10pm. Close to the airport and plenty of shopping.
The Hyatt was great! I really liked the room layout. I slept on a pullout bed which was not as bad as a regular pullout. I did not really enjoy the breakfast all that much this morning. It was decent but nothing special. Besides that it is a very nice hotel, good experience. 4/5 stars
This hotel is nice. Good breakfast every day. The rooms are adequate although we had to ask for a room with a bathtub. More bathrooms needed on the main floor. It would be nice if there was a hot tub in the pool area. Also the exercise room could be bigger.
Stayed for 4 days in Aug 17. All the staff I was in contact with were great. Nice pool, rooms were clean and modern. (Had USB charging ports) Plenty of parking. The breakfast was great and well staffed and stocked. I will definitely stay here again.
Good amenities for the price. Breakfast was great with a lot of options. The room was spacious. The pool is large and deep enough for adults but shallow enough for my 4 year old. My only complaints are the lack of towels by the pool which lead to wet footprints and slick floors in the lobby and the pool water is a bit chilly for an indoor pool. Overall we enjoyed it, we'd recommend it to others, and we'd stay here again
Good hotel updated with modern styling. Nice food/drink selection at the front desk. Rooms are nice but laid out different to traditional hotel rooms.
From the staff to the cleanliness of the facilities and amenties of my room, this place is 5 stars. Friendly staff who accommodated my requests while simultaneously tending to two large wedding parties. The 5 mile radius shuttle is a must for business travelers in the area. That plus the free breakfast and wifi are worth the $10 more to stay here vs a nearby hotel. Couldn't recommend this more.
Everyone was so kind, courteous and professional. The place was super clean,shuttle bus was great and the breakfast was delicious. Everyone was so friendly and we were very comfortable. We had a blast. This is the best hotel i ever stayed in. Thanks to all Hyatt Place staff. All of you make a great team keep up the great work. I wouldn't change a thing. I will definitely be back soon : -)
My family and I stayed here this past weekend. The hotel is great! Although it was completely full most of the weekend, the staff remained professional, helpful, and kept the hotel clean. The buffet breakfast was large and had a nice variety and there's a microwave to use during the rest of the day. Thanks for a job well done!!!
Nice clean hotel and friendly staff. Our room was a nice size with 2 full beds and a pull out sofa. The bathroom was tiny and you had to basically stand in the bathtub or behind the toilet to shut the door. It was a very busy hotel but the staff did a great job taking care of everyone. Pool was a decent size, could have been bigger. Free breakfast was tasty and they had a lot of options to choose from. Great location with plenty of restraunt options near by or walking distance. I would definitely stay here again.