We went there for a brunch for Christmas eve the place was really nice and the view was wonderful the ambience for Christmas was really nice there were two beautiful fireplaces with a big Xmas tree in the middle with cosy sofas which you could sit and relax and enjoy the ocean view about the brunch I should say that it was also good and delicious but it was not as well as the ambience. The menu consisted of sea food and also meat and vegetables.
The 5 star goes more for the beautiful place and the view.
My wife and I have stayed at the Highlands Inn many times, including part of our honeymoon a few decades long ago. We adore this place. Huge jacuzzi in the upstairs master. Great ocean views. Good restaurants. It's a 'must stay here' place.
This review is solely based on the billing. We checked out right before the hurricane was to hit Florida. We were told that due to the HQ being in the direct path of the hurricane, the company was backing info and shutting down servers to be safe. The manager (Kristine) assure me she would send my bill via email. I never received my bill and they charged the card on file. I emailed Kristine a couple of weeks later and still no response. I then emailed the group box and copied Kristine to which and both emails kicked back with a blocked message. They blocked incoming emails from me?!?! I am I the process of disputing with the credit card company and finally received a copy of the bill, from my CC company. Hyatt provided it to them but never to me. As suspected they did NOT apply the $100 credit my mother in law put on the room as gift for my husband's birthday. What a mess! Never again, Hyatt.
Attended a wedding here and it was beautiful. The view was still beautiful even though it was a foggy day. Our meal and service was excellent. We may come back to dine in their ocean view restaurant. Parking was tight but we managed to self park like we wanted.
Spectacular views, incredible
food, outstanding service. Our server Tony was awesome. He and his staff were professional. Lunch is the best time to take in the grand views of the Carmel Highlands and the majestic coastline.
This is a really nice hotel. There are great views of the ocean from almost anywhere on the grounds. The main lodge is so quaint with a formal and informal dinning area as well as two large fireplaces to sit by in a common area. There are nice paved pathways to walk around the grounds, and a few firepits to sit by.
The view from our room was stunning. The grounds are beautiful. Our bellman gave us a tour of the property. The restaurant has a new deck and the views are unbelievable. The nearby town of Carmel by the Sea is relaxing and has a lot of fun shops. What a great stay!
Hyatt Carmel Highlands is a difficult place to review. On one hand the area is beautiful and the view, weather permitting, is gorgeous from the restaurant. The design of the main building and rooms are tastefully done. The only problem is the rooms seem like they used to be an old motel. If you get a bottom room you'll hear footsteps from the people above. While you have an ocean view the view doesn't compare to the main lodge. Another note if you end up there during a freak heat wave like we did be prepared that the main building does not have air conditioning. We ended up not eating at all there since it was so hot.
I cannot say enough good things about our experiences with the Carmel Highlands. We stayed in June 2016 and marveled at the views and the beauty of the property. The views from the Pacific's Edge restaurant can't be beat, the woodburning fireplaces are lovely on a cool night, and the pool is warm, clean, and peaceful. This month I called to arrange a special visit with a friend under some challenging circumstances and the manager Matt moved mountains to make our visit possible and even called me the day after we checked out to make sure everything had gone well. This visit, in one of the oceanview townhouse suites, was every bit as perfect as the last, and the service across the board - from front desk staff to valets and housekeeping - was exceptionally warm and accommodating. I will return whenever I can.
My boyfriend and I had dinner at Pacific's Edge Restaurant. The view from the restaurant is incredible! We got very lucky to get a window table having arrived right after 6 pm, and the view alone was worth everything. We saw a pod of sea creatures (dolphins? Porpoises​? Whales? Who knows, but amazing!) The wine list was extensive and ranged from moderately priced delicious wine to very expensive delicious wine--we went with an Estancia Meritage and it was exceptional. We were both very satisfied with our server, Tim, and the food was perfect. All in all, an incredible experience that I would recommend to anyone!
We were married here 20yrs ago and came back for our anniversary to stay and remience. The rooms have remained the same, still with awe inspiring views, no change in the decor. What has drastically changed is the restaurant (Pacific Edge)and the food. So disappointed with our dinner, definitely not as creative, tasty as it was, it is not worth the price point. There are too many other choices for dinning in Carmel and surrounding area that are better. The staff and service all weekend has been friendly, no complaints there.
We stayed one night in an ocean view room. The rooms are cozy and the fireplace and views are fantastic. We ate breakfast at the restaurant, which had great food and reasonable prices. The view from the restaurant for breakfast was unbeatable. Very relaxing for a quick overnight.
Beautiful hotel. 100 year old building but well maintained. My room has ocean view. It has a large balcony with beautiful view of trees and ocean. Rooms are spread out but you can park very close to your room. It's a pricey hotel but it's a very nice hotel at a beautiful location.
Completely redone interior. The California Market (downstairs) restaurant is no longer there, but they have rebuilt the main restaurant and have carried the lunch menu over, adding some new elements.
The view is spectacular. If you want to see the beauty of the Carmel coastline, this is the place to have lunch.
The atmosphere and setting is classy bistro. Linens, crystal, and professional attentive staff. The price is equal to the surroundings.
Favorites: Fish tacos, Point Reyes Salad, Halibut sandwich.
By dinnertime, the menu has changed and the view is gone with the sunset. Dinner service must be managed by a different team. It tends towards snobbish, and prices are north of reasonable.