Still searching for a good Sam Jose hotel De Anza hotel is well located downtown. Rooms well decorated and facilities good. Positives good breakfast (extra), good decor, location. Negatives: $15 mandatory 'resort fee' above booked price, WiFi in hotel is slow and unreliable, Aircon in rooms is noisy and intermittent, no safe in room.
Good hotel. Very close to the SAP Center "Shark Tank". It was easy to walk to the hockey game, maybe 5 minutes.
One thing you will notice are all the planes flying overhead. Even at night we could hear them. I slept through it but worth mentioning.
I love the modern feel of this hotel! The rooms just feel different than the typical chain hotel. The interior design is really well done and really makes you feel like your stepping out of your life and into a world of luxury. All of the staff here is very kind as well and always willing to go the extra mile to make you visit a great one!
I would have given this hotel more than 1 star (despite the air conditioner in the room that sounded like a freight train when it was on) if it hadn’t been for the last night of my 3 night stay. We came in for a hockey game and our first two days / nights were just fine. However, our last night there was a motivational speaker in town and our room rate jumped up about $200. Wednesday night we were woken up (around 1AM) to what sounded like a sorority party on our floor. We called down around 2AM (had to use our cell phones because our room phone had a busy dial and wouldn’t call down to the desk) and the front desk said they’d come up. The noise subsided around 2:30AM but I have a feeling it was because the guests passed out and not because management came up. In the morning our shower towel had multiple holes the size of a pointer finger. When we approached the desk to check out and to voice our concerns the woman at the front desk PICKS UP THE PHONE after we had said we had a troubling night. She told us there was nothing she could do about the room rate or the situation in general but we could call her manager. WE HAVE TO CALL THE MANAGER?! That is just ridiculous. The woman at the front desk said she’d pass along our number and our concerns because we said we would not be the one to reach out. It’s now Friday and we haven’t heard a thing. Like I said, Monday and Tuesday our stay was just fine, average hotelgood place to rest our heads but Wednesday was miserable and not to have someone call us when they said they would is just bad business.
I went to the bar for the jazz night that occurs the first and third Wednesday of every month, and we had a great time! The drinks at the bar are priced well, and the quality of the jazz was top-notch. The ambiance was calm, with a slightly older crowd that you could tell was there to appreciate the music. Even though there was only one bartender, I was able to get my order in with not too much waiting. I would definitely return to the bar, especially on a jazz night!
Hotel De Anza was a nice experience. Comfortable hotel within the downtown area. Decent food options and only about a 20 min ride from Silicon Valley. Has live music and some tasting weekly.
My wife and I stayed at Hotel De Anza over the weekend and had a great experience. The Hedley Club had jazz both nights and made for a comfortable atmosphere to hang with our family and friends. We also were a part of a large group who came into the area for a friend's wedding. Brandie was accommodating in setting the group up, and we really appreciated her efforts as well as other members of the De Anza staff. Great Hotel to consider when making plans in downtown San Jose!
Popped into the restaurant and had some wonderful avocado toast. Service was phenomenal I wish I remembered the fellow's name but all I can remember is his mustache. Very attentive
One of my favorite places in the entire bay area We spent our Wedding night there, before heading out on our honeymoon. Beautifully restored hotel, with the finests amenities! The "raid the pantry" room is a must visit! The have taken a whole room and converted it into a kitchen, stocked with "Midnight munchies," drop in, fill a tray, run back to your room and have a late night feast!
We got dinner and drinks in the club because the restaurant was all reserved. The service was friendly but slow. I thought the club area was very pretty though and the bathrooms downstairs are all good plated.
Don't understand all those positives reviews. I arrived at 12pm, to be told no room will be available before 3pm. The receptionist told me he would call me when a room would be ready. I sat 2 meters away from the receptionist to wait, watching a movie. After a few moments, I see a couple of ppl going to check-in. Was not sure, I thought they were maybe checking0out or something else. After a few persons, I went to reception and asked if those guys were checking in and he said yes I asked for a room that he gave me. Went to the room, the air con was doing the worst sound ever! Went to change room, so had to wait again. They offered me lunch ,which was very good. Went to the second room, still very noisy (not as bad as the first one but still enough to prevent you from sleeping). But then, there's hair in the shower! So really bad experience, and won't be coming back! (I still have to spend 2 nights here, unfortunately)
Nice hotel, very clean and aesthetically pleasing. Front staff were very friendly and personable. Valet staff were responsible and kind. Visit redeemed after the last time my mother stayed and they roughed up her car. Room was clean and comfortable, facing the street it wasn't loud at all which was great. Overall, would stay again.
This hotel is very nice. Everyone was so helpful from the Valet to Guest Services. The room is clean and homey. Very comfortable. A Restaurant is in the hotel and heard it was good though I didn't have the opportunity to dine there.
I recently had occasion to eat at the restaurant in the hotel. When my party arrived it was very quiet but after we were seated it filled up quickly. As a result I think they were very much understaffed. We never got a server to come to our table. The hostess ended up being our server. She took orders, delivered our meals, cleaned up the table and brought us our check. It was very busy and one of our dinners did not come until the rest of us had finished eating. Another member of our party arrived late and even though the hostess brought her a menu she never came back to take her order. We ended up sharing our food with her. While they were clearly understaffed and our service experience was not great, our hostess/server did her best doing the job of at least 2 people. She was very apologetic and comped our appetizer and drinks. She also offered dessert on the house but we were on our way to a concert at SAP and did not have time. Our food was still delicious and the hostess made the best of a bad situation. We definitely appreciated her efforts on our behalf.