Name: Honda of Santa Monica
Address: 1720 Santa Monica Blvd, Santa Monica, CA 90404, USA, US
Telephone: +1 855-934-7271

Honda of Santa Monica is a car dealer, located at 1720 Santa Monica Blvd, Santa Monica, CA 90404, USA. They can be contacted via phone at +1 855-934-7271, visit their website www.hondaofsantamonica.com for more detailed information.

Location :

1720 Santa Monica Blvd, Santa Monica, CA 90404, USA

Contacts :

Added by Jopie, at 16 December 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 10:00 AM – 7:00 PM

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Luke Johnson

20 December 2017

Gill helped service my car and was in constant and clear communication with me from start to finish. I especially appreciate that he was willing to go the extra mile to make sure I had a positive experience. It was very much appreciated!
Courtney Olson

05 December 2017

Ron is always so helpful! While oil changes are simple, I always have my two little kids in tow and he makes everything move along smoothly, and helps in any way he can. I needed a new key battery and he offered to do it, and he did quickly!
Nancy Sun

05 December 2017

Ron Gee provides exceptional technician service. Ron is professional, personable, friendly, patient, explains automotive issues in layman's terms. Replacement of a tire was less expensive than independent tire outlets for same item.

The reception area is clean, quiet, free water and coffee, free transport, newspapers. The women's restroom is immaculate.

Judging by the number of women in the waiting area, must be trustworthy.
Len Muroff

07 November 2017

My service adviser Cameron is phenomenal. He is professional, very friendly and he does not pressure me to get more done to the car than is necessary at the time. He helps me determine what repair is most crucial and what I can do next visit. I LOVE not being taken advantage of!!

I highly recommend getting your car services at this exemplary dealership.
Emily Yost

28 October 2017

Honda of Santa Monica is my top choice for getting routine work done on my car. The people are nice and everything is taken care of in a timely manner. This last time around after routine oil change and tire rotation, my customer service rep recommended changing my automatic transmission fluid—needing done every 30k miles. I trust Honda and rely heavily on professional recommendations, but that night when I got home I checked my car’s records, I found that my last Honda Dealer had completed a transmission fluid change less than 15k miles ago. I was frustrated to say the least knowing I paid $120.16 completely unnecessarily.
Gregory Wong

06 September 2017

I have been going to Santa Monica Honda now for quite sometime, I must say that the service I receive there is always in a timely manor and always complete. Any work I have had on my vehicles has always been explained to me before hand & preformed by the technical stafff to the tee. I can always trust that when I leave the shop my car is going to be in the best condition.
Thank you Santa Monica Honda for all your service.
Gregory Wong
Erin Lynch

01 September 2017

I brought my CR-V in for a scheduled maintenance package and they were ready for me. They didn't keep me waiting. I made the appointment online and all went according to plan. Everything was timely and easy. I'd go back for service. : )
Ana Ramos

30 August 2017

I have always taken my 2009 civic to get serviced here from the very first oil change! I trust the service advisors, and I've never felt pressured to take care of more than what my car needs. Cameron is the best and always goes above and beyond! Go see him next time your car needs to be serviced, he will take good care of both of you!
Chantal Carrere

13 June 2017

Gill army service advisor has gone out of his way to make sure my experience is flawless. David the head of the department is also equally amazing. They have gone out of there way to fix and make things right. There constant follow up and communication is what set this service department apart from other Honda Dealerships apart: if you're s looking for honest quality work and an attention to details ask for Gill and take your car in.
I have already yelled as well! Customer service that is outstanding!!!!
Donna Gould

29 March 2017

I've been going to Honda since I bought my Civic in 2003. Ron is always honest with me about what needs to be fixed and the priority of those fixes. I like knowing that I will get honest car service in a timely manner. As for the customer service, Ron Gee very patient and professional. I'm sure all the service reps are great, but I only see Ron due to his nice personality and professional demeanor.
Marilyn LaBrie

01 March 2017

If you want a great Customer Service Advisor at Honda in the Service Department there is no one better than Cameron A. He is the reason I go to Honda. I have never been disappointed by the quality of service I receive from Cameron each and every time I go to Honda for my service needs big and small. I can't rave enough about Cameron. My car is 9 years old and originally purchased from Honda of Santa Monica. I have seen many of their service people come and go. I got lucky when Cameron started taking care of my cars needs. He's very honest and just an all around nice guy. If you want the best of the best go see Cameron.
Lasnowboarder

13 February 2017

Beware- loyalty means nothing to this dealership.

I am highly disappointed as I had been a loyal faithful customer since 2007 when I first bought my Accord Hybrid here. My hybrid battery gave out in 2015 and was still barely under warranty, so they replaced it free of charge. I was told it would last 3-4 years. It lasted only about 5 months before the warning light started coming on again and my gas mileage plummeted. I went to see the dealership, but they refused to back up their work from 5 months previous and replace it for me. They wouldn't even look at the problem and officially diagnose it unless I paid them $130! I was stunned. I should have escalated this issue at that time, but got distracted by other things. I again brought it up on my recent visit for an oil change and was again told it would be $130 just to look at it. I tried to explain I was a 10-YEAR CUSTOMER, but they didn't care. After my visit, I received an automated email from the servicing manager asking if I was satisfied with my experience there. It had an invitation to call or email him with any concerns. I emailed him TWICE with no response. I'm going to go straight to Honda now, but wanted to warn people here not to trust this dealership with your business. There are other places that will treat you better and are probably cheaper too.
Catherine T.

24 December 2016

Overall I give this place 5 stars because almost everyone was very friendly and efficient. They have a very tiny kid's area but it didn't entertain my one and a half year old for more than 10 minutes.

My service manger was Kyle, who was quick and up-front. The service itself was a bit expensive on my end, however it was pretty fast. Kyle had estimated it would take a few hours but everything - oil change, tire rotation, alignment, parking break tightening, and air bag replacement (recall) - was done in less than 2 hours. That's faster than any other visit I've had to any Honda dealership (downtown or Culver City), and I had LESS done then. I didn't even have an appointment. Pretty much would give them 5 stars for this alone.

I did take the shuttle, and the driver and Kyle were both very accommodating, especially since I had forgotten to take the child seat out of my car so they had to track it down.

The only disappointing part, besides price, is the checkout girl was a bit rude. She didn't look me in the eye, never greeted me, and was just generally standoffish. Just not the image I see with Honda or the others working there. Still, I definitely recommend this place!
Fred Evans

23 December 2016

My over-all feeling is that the dealership is well managed. The staff is friendly, courteous, and helpful. The dealership has an sense of organization with people going about their job in a business-like manner to get customers in and out in an efficient way.

My service advisor, Cameron, is always prompt and attentive. He is prompt to make suggestions about service options and their timing, but never too pushy or over-assertive. I have great confidence in his suggestions and recommendations.

I keep a car in the city and I put less than 5,000 miles a year on it. The vehicle has only routine service needs and Honda of Santa Monica has done a very good job of diagnosing those routine service needs and providing the necessary repairs and maintenance.