Believe it or not, it has been a while since I have had service done at bartels. Brian at the service desk was awesome going over my bike and explaining what would be best at this time. Only suggested what I need to do and very up front with cost!!!
J B
"Respect is earned, Honesty is appreciated, Trust is gained, Loyalty is returned." ;)
I've been coming back for years. Great people, Awesome service! Customer for life!
Ron Bartell is the nicest guy you ever want to meet. He becomes your best friend very quickly, he's interested in your personal life and your family.
Motorcycles and motorcycle sales is secondary, your friendship and you being satisfied is the most important thing when it comes to his business! His staff is very friendly and helpful and whatever you need they can get for you at the best prices.
“Winston was my sales guy and Dan was the guy in finance who helped close. Both of these guys look intimidating to me. They're both a good foot taller than I but both were excellent in answering questions, reassuring me when I was nervous, and making sure I understood what I could expect. When my time to upgrade is near, I'm going back to Bartels to ask Winston and Dan to help me make that purchase. ”
I've always had a great experience at this HD dealership. Fair and honest, what more can you hope for? The service and sales staff are great, always helpful and with awesome attitudes which you regretfully don't always find at other dealerships.
. “Went in to order a replacement part for my '12 FXS , eventhough it wasnt stocked in store ordering the part wasnt a hastle at all. Very knowledgeable staff. Thanks guy's. ”
Love this place. They have a superb range of used bikes ready to go with the fetles already done so you are a goods ways toward what you need.
Stopped off on Friday pm on our way to LAX, reception were fantastic offering to store our cases and making us welcome. Plenty of choice of new, used bikes and lots of merchandise on display. Easy to find and only 15 minutes from the airport
Just your typical car like dealership where your just a number and they'll tell you whatever u wanna hear to get you in the doors. Drove 2 hours to have my time wasted. Go to quaid in loma Linda and deal with a real down to earth bike shop.
Ps they can't tell you what kinda discount they can give you off sticker unless they run your credit
I would not recommend this dealership for transportation of bikes or services. The owner was not professional. I had an issue in the service department with shipping my bike across country. The service department gave my bike to another company instead of the one I hired. The owner told me that they where not responsible for doing and even went as far as saying if a bike was stole off his property that he still would not be responsible. I was lost for word when getting this directly from the owner of the dealership. I've been a harley owner for over 20 years I have never thought that I would hear of such unprofessional comments from the own of such a very respected franchise company such as Harley Davidson. I have written the company about this owner.
I had a great time at Bartels. The staff there was very helpful and kind. I recommend them for all your Harley needs.
Best place to buy your Harley. The staff is really friendly and they have lot of patience solving things to have you happy. You can trust these people. They want same as you, fair business both sides, and they get it with a big smile.
My second bike. Ross has made this virtually painless. Old bike was hit. Very glad Russ let me figure out what kind of bike was right for me and allowing me to test 5 bikes.
Service here is fast, friendly, reliable and most importantly trustworthy. I plan to learn how to ride the 3 wheel bike and we will return to Bartel's for our next purchase. Thank you so much.
Not only were the employees of Bartel's friendly and helpful, but I had such a fun experience there. Ron and I had a nice chat in his office while I waited for paperwork, telling me about the history of the shop and other interesting stories. Sharkey was kind enough to set up a motorcycle for me try out on a ramp without me even asking. This is a very nice group of people that make the buying experience an enjoyable one.