The staff here is absolutely amazing! Everyone was super friendly and helpful. The room was very nice. There was a little bit of a musty smell at first, but it went away (it happens everywhere in humid environments). The reason it's 4 instead of 5 is because of the way the building entrances are. I stayed in building 1. Having mobility issues (I use a cane) made it very difficult to get through the set of doors. There isn't an automatic switch and both doors open in on about 3 feet of space. I had a lot of trouble getting through whenever I had anything in my free hand (like coffee!). The other entryways that were single doors didn't work most of the time (key card entry). I can't imagine anyone with a wheelchair even being able to get inside without help. I don't know about the other buildings though. That was just building 1. Otherwise, it was a great stay and I highly recommend this hotel.
Off the beaten path but close enough to downtown Savannah, only takes 10 minutes to get there. Beautiful rooms, great service, yummy cookies. Definitely worth it!
A very friendly atmosphere! Serves complimentary breakfast daily and dinner is Monday thru thursday!! Rooms are stocked with plenty of things! Great place for a weekend vacation or anything else!
Electronic keys are easily deactivated. Dishes could be cleaner. Families with children should be on bottom floor so they don't disturb the other customers downstairs with all the running and stomping
Please do not be fooled by the hilton name. Our rooms were dirty, grandson came home with bed bugs in his hair. Our bill was all messed up and thank goodness our credit card accepted our dispute because this hotel never answered anything.
Everything was good until the people in Room 103 decided to throw a party. They were drinking and fighting in the hallway. Loud music all night. The front desk did advise then if he received another complaint he would call the police. Upon checking out the manager wasn't available to talk to me because he was assisting with the breakfast service. I've called back twice no answer and he hasn't called yet.
So the only reason I'm giving this a three-star is because of the overall experience. I feel like it will be definitely moving towards a four or five star by my next visit. I can tell they have really been working on this place. when we arrived they were cleaning the lobby and which looked recently renovated and the room that we were given was phenomenal. it was an awesome space, did need a little detail cleaning but overall it was great! it was in a perfect location situated right by the pool. as far as issues the refrigerator appeared to be brand new but it did not work. apparently a recent power outage had made it reset and it was not functioning. we tried to push that aside and still continue to enjoy our stay. the next morning, when we were ready to check out the hot water did not work.apparently something happened throughout the evening and in our particular building (not the entire place) the hot water was not working. we weren't notified so when getting ready in time to check out and get on with our day, we had to bathe in cold water. they had someone coming out to look at it and take care of it .they were extremely apologetic and they said they would make it right by returning the points that I had used for the stay( which I will be following up with ).overall, it was a really great place to stay. a little more attention to detail and this place would rock! so, I will come back and I will look to see if things have improved, but overall, everyone was very nice couldn't have asked for more based on the value.
Love, love, loved this resort!! Rooms were modern, comfortable and spacious! Resort is a short drive to the historic district. Our bath made a horrible loud clunking noise all night, the Jacuzzi hadnt been working for over a week which was disappointing and the buffet area where breakfast is provided is too small and crowded for the large amount of guests. Overall I really enjoyed my stay here and would recommend to anyone.
Homewood Suites is in a very convenient location of Savannah and is only 5 miles from River Street and the historic district. We have a one bedroom suite that includes a separate bedroom, a bathroom with a separate vanity and a full kitchen with fridge, stove, microwave and dishwasher. The rooms are super comfortable and even large enough for entertaining. The room comes with a free breakfast and Monday through Thursday the hotel host an evening social that includes different foods each night with beer, wine as well as non alcoholic beverages. The pool is wonderful and the grounds also include a gazebo with a separate sitting area that includes grills for the guests use. They also welcome pets and the staff are very friendly and helpful. We have thoroughly enjoyed our stay and for the price and included amenities will definately be returning. I highly suggest this hotel if you are in the area.
Extremely nice rooms with size to them ad a full functioning kitchen. Our room came with a king size bed and a full bathroom. Very nice and very large suit.
I love Homewood as a rule. This one both wowed and disappointed me. They are renovating and despite very strong noxious fumes in my room they did nothing for me asside from opening the windows in the room next to mine which was having the work done (at my last ditch request). Otherwise the staff was very friendly and the rooms/pool clean and nice.
Other than the smoke filled "non smoking" room and the dried poop in the spare blanket, the stay was joyful.
Not a huge parking lot so not much room for our pickup and trailer. They were also doing construction so the halls smelled like paint or something and the parking lot was being paved so it was difficult to get around. Breakfast was nice enough for a free meal. But overall I was happy with our stay.
Lobby was nice and seemed newly renovated, but the rooms left a lot to be desired. Bathrooms were small and needed some love (door handle broken, tile cracked, slow drain in the tub). When getting ready to leave, we find belongings under the bed from previous guests (and it's not like you can get completely uber the bed, the bed frame completely hits the floor). The couch (with pull out bed) was very uncomfortable. You could feel the springs and every time you at down, it sounded like someone was tooting!)
Also disappointed in the way the TV was set up. My daughter was able to go into movies that charged us because it didn't prompt that there was a charge and she didn't know. They were able to tell that most of the shows were clicked into, but weren't actually watched. The office staff was kind enough to refund one of the charges, but could not refund all of them, which I understand. I just think they need to rethink the way they have the TV prompts set up.