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Added by Jopie, at 02 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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21 December 2017
While the room was nice, I only paid 64 for the night and the front desk agent told me rooms normally go for 99, and this is most certainly not a $99 room. The hallways smelled terrible, I had to hold my breath when briskly walking to my room. When I got in my room, there was a smell that wasn't bad, but clearly covering up the smell in the hallway. The carpets in the halls were filthy and stained too. The room itself was nice and the bed and bathroom were clean. The hotel was close to downtown and the staff was very friendly. The free breakfast looked terrible except for the cold cereal.
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20 December 2017
If you are looking for a hotel that cares about it's customers, this hotel is NOT it. The customer service here is breathtakingly bad.
On Dec 18th 2017, more than a 1000 flights were cancelled due to the Atlanta airport shut down, and my flight was one of them. My flight and car rental agencies were very empathetic and helpful in issuing prompt refunds for the cancelled trip. The customer service agent at this hotel, on the other hand, could not have cared less. The manager did eventually approve the refund request, though I was never able to directly talk to him/her despite my multiple requests. Even after they said they would allow a refund, I still had to go through a long process to get them to actually issue it.response / report this review -
21 November 2017
This place is a real gem. The outside of the building doesn't look like much but the rooms are great. One area with comfortable seating and TV. Next part of the room was a standard hotel room. The staff was great. Micro and fridge in the room. Bathroom was very clean and updated.
We are planning another trip to Savannah just to stay in this hotel. Full disclosure, it doesn't take much of a reason for me to plan a trip to Savannah. I love that City.response / report this review -
10 November 2017
Wish I could give 0 stars. the customer service is TERRIBLE. The manager is so rude. I reserved my room well in advance and they didn't have me in their system. They told me they wouldn't have a room ready until 6pm, I tried to be understanding but they wouldn't even let me wait in the lobby. So they told me I could look for another hotel, as long as I canceled my room before 6pm. So I found another hotel, and called to cancel my reservation there. the girl on the phone said it was fine and they wouldn't charge me. Then the manager called me BACK, and said the they were charging me, and his employees were in training so it's not his fault they told me wrong. He was incredibly rude and not apologetic in the least. If you want to enjoy your vacation, I suggest you DO NOT stay here.
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04 November 2017
Horrible customer service, desk clerk and manager had a very poor attitude. They add a ton of fees to your reservation price after it is made and refuse to give you your money back once you change your mind. I've stayed with this hotel chain many times and never had an problems its just this location.
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26 September 2017
Very happy with my stay in this hotel. Building looks new or recently renovated. Big rooms, it was very clean and very confy beds. Microwave and coffee maker in room. Continental breakfast included eggs, sausage, biscuits, yogurt, cereal, bread. Complimentary shuttle to historic district.
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17 September 2017
Nice room. Helpful staff. We slept very well. Nice bed, sheets, pillows, and towels. Good breakfast -- scrambled eggs, gravy, biscuits, waffles, and more. Nice TV and a separate sitting area where I could read while my husband watched a football game.
Would have given 5 stars, but pool was closed for maintenance, and it would have been nicer to be in the historic district. Even so, it was a short drive to the downtown area. This motel is near the port, and the truck traffic is a bit noisy -- but only during the day. Stay on the 2nd floor and you'll sleep snug as a bug
Traded in my book for one from their free library. It was a very good book too. Hope someone else enjoys it! Thanks Baymont!response / report this review -
14 September 2017
I really enjoyed my stay at this hotel. The staff was wonderful especially Tasha at the front desk. Had to evacuate there because of hurricane Irma. The staff did their best to make us comfortable during the stressful time. Wine & cheese, good breakfast and sandwiches. Thank you Baymont for taking care of us. Love the Frison family/ Sugar Mama's Pralines & More
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29 August 2017
It's located in the hood. Front desk doesn't give good customer service. We requested a room with two queen beds and a roll-out bed through a third party and all we got was for two queen beds. We tried to resolve this with the front desk and she did not know how to settle the balance and get us a roll out bed.
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18 May 2017
A great place for the money. Staff has been absolutely wonderful. Clean rooms. Super comfy beds. Decent breakfast, nice little variety. Pool is wonderful after a day walking around Savannah or after sometime at the beach. Not very crowded and free shuttle. Sometimes you just want to escape the hustle and bustle. Will definitely book here again for future visit.
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17 April 2017
The hotel is a few miles away from the Historic District, but they provide a free shuttle to and from Savannah. Breakfast was very good, the bed comfortable and tea and coffee are available in the kitchen area all day and night. The pool is pretty big, although we did not go in it. The area is somewhat industrial and the train tracks are across the street, but the location is central to Pooler, where Tanger Outlets are located. We would stay here again.
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09 April 2017
Recently booked this hotel at the beginning of April for travel at the end of April and it says free cancellation. I cancelled a couple of days later as I found something cheaper and recently noticed that my credit card had been charged and then the amount credited. This is OK but as I am Canadian and a credit card was used I ended up losing $22.00 because the credit card charges and admin fee and the difference in the dollar when the charges were made and reversed. I would think that as we weren't even close to the days booked that the hotel would not even have charged the amount to my credit card and then reversed it. They didn't gain anything or lose anything only the credit cards gained and I lost. Some hotels only process one day which would have been a lot less of a loss for me. Canadians beware.
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07 April 2017
The hotel is well situated in relation to Savannah. The room was one of the biggest that I've ever stayed in. The hotel is in pretty good condition. They don't supply spare pillows though.
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09 March 2017
This hotel is a great option for anyone who wants to visit Savannah and wants to save some money off a down town hotel. The rooms are spacious, the hotel is clean, and had a pool. They offer a free hot breakfast and the staff was friendly. It's only 10-15 minutes from most everything in town.
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09 February 2017
Great place and affordable. Man at the desk went out of his way to make sure all our needs were met. Breakfast was good, room clean. Woman taking care of breakfast area attentive and efficient. No complaints other than we could not get FOX network on TV.
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