Stayed here many weeks this past year. Great staff, love the happy hour with free drinks and snacks.
Very nice place rooms were more like suites, served breakfast and dinner. Staff was very friendly
Service was top notch and friendly. Hotel was busy for holidays so continental breakfast seating was almost unavailable. The woman working was able to do her best and did a great job with working the food and seating. Beds were uncomfortable. Rooms were clean and as expected.
Great overall experience! Staff was friendly and helpful, rooms were really clean, great breakfast.
Had a very nice stay. Front desk was very welcoming and helpful when I needed to extend my stay. Breakfast was delicious every day and their week day dinners are good too.
First day was fabulous, then steadily downhill. Shower and counters not cleaned, pillowcases not changed, no dishwasher detergent, kitchen linens not replaced. I should NOT have to clean my room and run down to the front desk for supplies. My husband is a Hilton Honors member and has never had such poor service on a Hilton property. That all said, the lady in the morning dining room is a total sweetheart.
We stayed at Hilton Homewood Suites Beachwood for two weeks in between my two procedures at Cleveland Clinic. Very nice hotel with great breakfast and a nice dinner/social hour in the evening. Very convenient location. Highly recommend!
The best Hilton property I have stayed at which says a lot coming from a Road Warrior. The staff was nothing short of amazing. The breakfast was great. They "nacho night" was outstanding. This place is super well run.
Everyone needs to pay attention to the usual qnd very recent dramatic increase inbthe number of troopers doing speed enforcement. There wae a recent eefret meeting
The staff is so friendly! There are many included amenities like happy hour. Really enjoyed my stay here.
Good size suites for my needs. Clean and decor is modern. Great gathering area off of main lobby with tv's, couches, tables and chairs. Breakfast foods seem to be fresh daily with different styles of eggs, waffles, breads, fruit, etc. Would definitely stay at this chain again.
If you have to travel to Cleveland - you won't go wrong if you choose the Tudor Arms - they will welcome you and make you feel at home - always. They give special care to Cleveland Clinic Patients and their family at a price that is exceptional.
Clean, spacious room with all the amenities you could ask for. Friendly staff, good free breakfast. Bar/restaurant that essentially shares a parking lot with the hotel. Trying to get back onto Richmond Road from Science Park Drive is a bit of a nightmare (very long light). There were just a couple of minor nitpicky things about the room: had some rain my first night there, and the next morning the window in the "living area" had a persistent drip from the top of the frame. The curtain rod in the shower was loose, so it drooped a bit low. This caused the shower curtain to slide towards the center on both sides. Nothing a well-placed washcloth couldn't handle.