Where is the NEGATIVE STAR RATING? This facility is HORRIBLE. Filthy Grounds, Urine Odor in the Room, 2 Bugs in the Bed, Ceiling stained from Water Leaks in Room Above, Carpet is Disgusting. I wiped down hard floors with Clorox Wipes - Pure Dirt! Air Filter COATED with Filth. Probably has been over a year since it was replaced. I REFUSE TO SUGAR COAT ANYTHING. IF YOU WANT SOME CLEANLINESS, STEER CLEAR OF THIS PLACE. - The "Hilton" Name Should Be Ashamed. Best Wishes ~
Overall, I would give the hotel a 5 out of 5. The parking upon entering The property is weird, but The reception space is welcoming. I'm in the area for a training, so access to area spaces (daily commute and food) were important to me. Explore evening reception, nice options for snacks/meals.
The room was ready upon arrival, clean, and organized. I had a 1 bedroom king suite, could accomodate a family of 4 (2 Adults, 2 children). There is a sleeper sofa in the main area next to the small kitchenette.
I would of given it 5 stars, I was not greeted like a Hilton Honors member. Just a water bottle placed on counter.
Not cheap but you get what you pay for. 24 hour on call maintenance. Awesome breakfast. A suite with kitchen. This place has everything one is looking for in a hotel.
My stay was great. The only thing that I didn't like was when my key deactivated and I didn't know until late evening when I returned to the hotel. My daughter and I unloaded my car, leaving our hands full. We attempted to enter in the side door but my key card would not work. This happened also on the day of check out. I went to put some of our bags in the the car and to turn the car on. I attempted to go back in the side door but once again, my key card would not work. My car was running and my daughter was in the room with my spare key. Luckily one of the cleaning staff was in the cleaning room. Other than that I enjoyed my stay.
Charged us TWICE for our room, so we are now out an extra $509, and the staff threw out a lot of our stuff such as wig bags and boxes for carrying things. I used to love this place, but this has been horrible.
The location is nice but the construction of the building is very poor. Doors are misaligned and causes jams. The front door isn't properly sealed leading to excessive noise coming in. The toilet was poor at flushing. The sink faucet barely reached the sink basin which was awkward. Could've been built a lot better.
Stayed at the hotel to go to a Braves game at Sun Trust Park. The room was nice, only problem I had was one of lamps didn't work. Otherwise nice room.
I booked this hotel through the reservations number provided on the website. Before booking the room, I specifically asked if I could have a late check out for my bridal party to do hair and make up. I was assured that a note would be placed for the manager to take care of that. Turned out that never happened, and the clerk on staff at the time of check in told us that late check out wasn't an option and offered getting ready in the hotel lobby as the only solution. It wasn't until consulting with a different clerk THE MORNING OF MY WEDDING that they offered for us to pay for half of another day. Do you realize how stressful that became? I'll never recommend this place to anyone. Not to mention I called the direct line to the manager during check in and he never returned my call. For the amount spent, there are better hotels. What's unfortunate about the entire experience is that the room was actually a good set up for a moderate sized group.
I Haven't had breakfast yet so I can't say anything about the food. The grounds are well kept, well lit, seemingly safe (we walked from Sun Trust stadium around 11pm), room quiet and clean. The bed was comfy, and the a/c and fan very cooling after sweating to death at the baseball game. Thx for a good night!!! Zzzzzzz
The outside aways was dirty looking. People constantly complains to the front desk about the sheets and bathroom being unclean in rooms. The executive housekeeper just was full of attitude when corrected. I left the property and will never go back. They would not allow me to contact corporate because my pictures and video of proof of unclean property.
Comfortable, quiet, clean and centrally located. The staff was very courteous and professional. The suite had plenty of room for my family and the breakfast was great. Will definitely stay again
Very comfortable, very convenient, and not a bad price. The staff is friendly and helpful. Great location. They area is full of activity and it takes little effort to get in town. I'm a fan and will be back!
The hotel was easy to find, and the room was very nice. All furnishings were in good to new condition. Check-in and check-out were very easy. We love Hilton properties and this was no exception!
Many pluses as well as negatives. GREAT: friendly staff, EXCELLENT breakfast, pool table, basketball hoop, pool, good location. SO SO: two-story old buildings with dated interiors, tiny gym, multiple buildings on a spread out campus instead of one modern building. POOR: no elevator, very soft beds. Everyone has their own preference regarding beds. My preference is firm at beds with a soft top. These beds were just plain soft and very uncomfortable to me and my wife. Neither of us slept well because of that. For me if the hotel doesn't help me sleep well it is below average overall.