Our flight to Cancun was cancelled and the airline provided accommodations for us. The staff was extremely helpful, and even provided shuttle service to the store and out to dinner and drinks in downtown Belleville area. Everyone was so friendly and accommodating that it made us completely forget about the fact that we were missing out of tropical paradise. Thank you Holiday Inn Express in Belleville!!
All the staff was AMAZING!! Breakfast was amazing! The staff was great with the kids playing in the pool. We definitely will be back again. Rooms were super clean!
I do not recommend this hotel. I’ve never written a bad review before, but this place just felt dirty. Needs a good deep clean. Carpets cleaned, washing walls, cleaning corners and cobwebs. Breakfast not good either old and stale. The only reason I gave two stars is because the receptionist that work at nights was very helpful and extremely sweet.
The morning girl at receptionist was texting and had no idea I was standing there. Very unprofessional. The rooms smelled and had long black hair inbed and fridge!
We stayed a night in mid-September. I really liked the place. The pool is very nice, with a hot tub. The place is clean, nicely decorated and has a glass sided elevator. The room was nice and not a lot of noise from the freeway. I'd stay again!
We're on a 17 day cross country trip and have stayed in several IHG hotels before. We have 2 small kids and this hotel is very clean, kid friendly and large. Very quiet and spacious rooms. They don't have a weird smell like seen on previous reviews. Smell clean and fresh. Lots of room for a family of 4. The pool, spa and sauna are Great! Wish the other elevator was available to guests and not just the maids. The hallways are very long and parking is sparse unless you park way in the back a bit of a walk but otherwise great hotel!
I missed my flight and ended up here. The Girl at the desk was super helpful while juggling many different tasks. There were a bunch of people who had missed their flights and she was dealing with every single one professionally and quickly, and didn't lose a genuine smile the whole time.
My room is pretty big and as I lay in my bed pondering, I am reminded of this moment due to the comfort of the bed. It also looks like there is complimentary coffee, so that's pretty cool.
Also, there is a shuttle that goes to and from the airport.
I travel a lot for work and always try to stay at a Holiday Inn. This one is my favorite by far. I'm here at least 8 times a year and have never had a bad experience. They are always friendly when I check in, the rooms are nice and clean and the breakfast is awesome. Highly recommend
The room was clean and the visit was good. Our "nonsmoking" room smelled like smoke and cleaning products. We didn't want to be "those guests and just decided to stick it out for the night. The water pressure wasn't the greatest either in the shower. Other than that, it wasn't too bad of a hotel. The lobby was very well kept and looked great. The road to get here had a lot of potholesI thought my car was going to shatter
Seemed a bit messy. A bit dated. Was there for a birthday party
Visited family over graduation weekend. The hotel was very nice, clean, and well taken care of. Would definitely recommend staying there if you are in the area.
Stayed here several dozen times. Staff is great, rooms are clean, internet is fast, and rarely ever had anything wrong with my stay. Highly recommend over any other hotel in the area.
Clean, central location, awesomely nice and comptent staff. Free coffee, contental breakfast, indoor pool, gym and wifi included in price. 5 star service at reasonable prices.
Great staff and awesome clean. They have a workout area with sauna. Enjoy!