Place was well located off the highway. Modern lobby with 24/7 coffee/tea bar. Rooms were spacious and clean. Bed had a knob to adjust firmness like a sleep-number. I would be happy to stay at this hotel again.
We had a wonderful stay while our son graduated boot camp. The people make this place a real gem. All employees were just great to us. Thank you so much for the early check-in too 🙂
I would have given it a 5 stars had we actually been able to sleep at night. The hotel rooms located with the windows on the side with the highway are so noisy it was unbearable. I could see if they had a fan that stayed on the whole time to block out some noise but it doesn't. For a Hilton the windows should be sound proof. Hopefully my review will get something done.
Very nice and clean rooms. Staff helpful and friendly. Buffet breakfast was good with several items cooked to order. Would stay here again.
Fine for a business hotel. Rooms are basic but comfortable and well sized. Decent mattress and pillows and good shower. Limited bar and menu, but attentive service and handy shuttle service to local businesses. Beware of the noise if you get a highway-facing room.
A nice place to camp out for a while. The rooms are great and the staff if very friendly and helpful. The breakfast is first class and the small bar after work is a nice plus. I just wish the breakfast was included. That would make it perfect.
We always stay at Hilton Garden Inns when we can and have always had a good stay. This time was different and disappointing. We booked a room from Thursday til Mon for my son's graduation from Navy boot camp and looked forward to our stay here. Overall the hotel is nice but there were a few problems. They need to do away with the Sleep Number beds they do not work correctly and I'm not the only one that noticed it I heard complaints at the front desk concerning these beds.When we can back to the hotel on Saturday night from dropping my son back at base there was a cocktail party going on in the library. While I do not have a problem with people having a few drinks I do have a problem with having to wade through a bunch of drunks just to get back to my room. One woman was so intoxicated that she fell down and cracked her head on the fireplace. There was blood all over the carpet. I understand that the hotel cannot control how people behave but perhaps they should put in a separate bar area, rather than having the lobby serve as one. I'm glad I did not have any small children with me. One last item of disappointment, when room service cleaned our room they left us with only one towel. All others had been removed. My daughter had to go back down to the cocktail party/front desk to get them.
The room was too noisy due to the highway nearby and poor isolation. The hotel is clean and the service is good. However, I couldn't sleep at all so I would only recommend this place if you can get a room facing the quiet patio.
The rooms were comfortable. The carpeetung in the hotel are not condusive to wheelchair use. The doors are a bit heavy for getting through with a wheelchair. The staff was friendly.
Friendly, helpful staff. Nice clean rooms. Ideal location for visiting family and friends in the northern suburbs.
Nice and close to the highway and the room was nice they also had a nice bar in the lobby
Great affordable property a quick train ride away from downtown Chicago. Staff was friendly, rooms were clean and updated. Breakfast was best we've ever had for a "free" hotel breakfast. You could tell the kitchen staff took great pride in what they were doing.