A little pricey but nice beds and great location
Great room. Overall appearance is very clean and contemporary. Not the hard air baffle beds like in some other Hilton Garden Inns. Room service for kids decent. Not the best, but fair for the money (excluding service fees and delivery). Rooms are very spacious. Nice desk to work. TV is a little lame. Small 32" (I think) work mediocre picture. I suppose they had to cut cost somewhere. Overall, great lodging accommodations.
Great hotel. Rooms were quite comfortable and clean. Recently stayed during the Novi water outage. Unfortunately the hotel had almost no water supply. But the staff were very kind and readily helped any way they could. Even helping guests finding alternate accommodations if desired. I would happily go back on a future trip just because of how good the staff was.
Friendly staff, place was clean and modern. Nice little pool. Good location. Happy to stay here again.
Arrived very late, but the staff was very helpful in getting me checked in quickly and with a great attitude. Breakfast was great. Room was clean and comfortable. Area had nice accommodations.
My husband and I stayed here for an extended weekend to go to a Tigers Game. The staff was very helpful, pleasant, and accommodating the rooms were very beautiful, modern and comfortable. Only down side? No Continental breakfast and no Jacuzzi tub in the pool area. But I will stay here again if I ever find myself in this neck of the woods.
Had a very nice stay at the Hilton Garden Inn this past week. The rooms as well as the hotel overall is very clean and well-kept. The hotel sits in front of a secluded wooded area which is a nice reprieve from the busyness that surrounds the front of the hotel. Staff was very friendly and attentive to my needs. There's a very small bar in the lobby and they also offer a very decent breakfast for $12.95 in the morning. I would definitely stay again if I was in the Novi area.
Stayed for the weekend and it was great. Was close to the Suburban Collection Showplace were I was doing a show. Staff is excellent, everyone said hi and they even gave free water and chocolate milk to my kids. Rooms were nice, pool clean. Across the street is a really nice area for a family, played glow in the dark putt putt golf and the kids loved the trampoline and game center. Also a nice bar across the street for the big kids. I will always stay here when I am back in the area.
Nice hotel. I was only here for 5 hours, the staff was polite and friendly and the facilities were clean and bright. They catered lunch for the meeting I attended as well which was nice.
People talking in hall kept me from getting to sleep till 12:30 when I turned the HVAC on high to mask the sound. Doors began slamming about 5:30 every 30 seconds till about 7:00. Expensive morning breakfast. Excellent clean room and courteous staff. If you don't want to sleep, this is a great place. Am canceling my second night and moving down the street.
I love this hotel. Very clean and the staff was extremely courteous. And the rooms are virtually sound proof lol.
The room was clean, service left a little to be desired. We were there for our wedding night and they did not fully clean the room day of the wedding. The morning after I asked if they could bring bottled water to our room they said no Small things but it was a special night and I thought they would have been a little more accommodating. The front desk staff I spoke with face to face we pretty courtious. All in all nice basic hotel but I wouldn't suggest a special night there.
The stay at the Hilton Garden Inn at Novi was good. The bed was comfortable the room was clean. It was kind of crap that we didn't get a continental breakfast. It was a paid extra option. I just figured if I'm paying over $100 a night for a room at least you can give me a continental breakfast instead of making me pay $7 a person for it.