About
Location :
Added by Jopie, at 18 April 2017
Opening Hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Gallery
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14 Reviews
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28 December 2017
Great car - 2018 540i. Great sales consultant - Michael Dugan (a star!). Great "genius" - Melissa. Great dealership. And I spent all those years with Mercedes and Lexus - even 1 with Audi. What was I thinking?
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19 December 2017
Dayne Cook and Kyle Harrison were the most professional and helpful people I could have asked for. Both went far and beyond to get me through the car buying process and get a great deal. All the best guys !!
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10 November 2017
The quality of the product you market is well represented by the people who helped me with my recent trade-in/lease experience. Ben Parker was both very personable and knowledgeable during the entire sales process. Jesse Walsh also made the decision to consider upgrading to a new vehicle a logical option considering the extensive repair and maintenance costs I was confronted with. All-in-all, a most pleasant experience.
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06 November 2017
Chris Rose was amazing from start to finish when he took care of my husband and I. not only did he go the extra mile and bring the car to us so we wouldn't have to drag our children to a dealership and sit for hours but he made sure that all paperwork was ready to go for us to sign once we arrived at the dealership. Patrick did a walk-through with us on the vehicle to make sure we were comfortable with all of its features driving off the lot and Brittany in finance was amazing and made sure we were in and out of her office within 5 to 10 minutes. Because of these three individuals this process was smooth and stress-free and all parties stayed true to their word. They certainly earned a lifetime customer with us
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23 October 2017
I just want to thank Kyle Harrison for his patience in answering all of my questions about my new BMW. I was very nervous because I had driven a mini cooper for years and this is a much larger car. I now love all of the "gadgets" , especially the convertible top and I am really enjoying the luxury driving experience. Thanks for answering my 10,000 questions. I will recommend Hendrick BMW to all of my friends.
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18 October 2017
I saw the vehicle online and called about it. I was able to negotiate a very good price and a fair price for my trade, so I made a deposit. I drove over an hour to the dealership the next day and the car was ready and MUCH BETTER than described. They put Jason on my deal and he made it so easy. He was such a fine young man I enjoyed talking with him about growing up in South Africa. Ive never had a more honest and straight forward car deal. They gave me a new set of floor mats and a BMW duffel bag without asking. On the drive home I could not believe the experience of driving this M750i. It was incredible. Love this car!
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07 October 2017
I purchased an X1 at this dealership and had a great experience. They had a great selection and I was very well treated, not pushed or pressed at all. I thank especially the advisor Michael Dugan who got me an excellent deal and later on sent me some awesome BMW gifts. Thanks for your business. I will definitely come back!
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06 October 2017
We went in to the dealership with interest in a X3 SUV. Our salesperson, Marvin, was pleasant and accommodating. After test drives on two vehicles X3 and X5, we were not prepared to make a decision, and Marvin was as pleasant when he heard that as he was when we first entered. We left that day without a vehicle. Once we made our decision, we called Marvin to tell him we were ready and scheduled time to come in the following week. When we arrived, he pulled into the parking lot with the X3 we expressed interest in. However, we actually went with the larger X5 and again we were met with a smile and a helpful attitude.
As repeat customers (this is BMW #4 for us), this is what we call customer service. And to make things even nicer, a month after the purchase, I received a followup call from Marvin to ensure we were happy with our purchase. With this and the wonderful service contact (Saad Mubarak) we have partnered with for years, we are happy to refer people to Hendrick BMW.response / report this review -
09 September 2017
I worked with Danielle in ordering a new M2. I can be hard to please sometimes - but this team at Hendrick truly cares. Danielle sent me updates throughout the ordering period, photos of my car, and continued her great service after purchase. Both she and her sales leadership team really cared and are best type of people you'd ever want to work with if you're in the market for a car. I could not be more satisfied with Danielle and the Hendrick team. The absolute best experience I've ever had in 20 years of car buying.
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15 June 2017
Cliff Spangler and David Livingston did go above and beyond to get a deal done and make this a much more pleasant and enjoyable experience then my initial encounters.
I did purchase the vehicle at a fair price and was pleased to see management stepping up to improve the buying experience.response / report this review -
15 June 2017
Even though the car had to be towed to service I'm still happy with it's overall performance. With that being said service is absolutely terrible and I am currently taking a cab to and from work since they didn't have a "Loaner" vehicle available. I didn't just want to buy a luxury vehicle, I wanted to buy the service that came with it. The additional $150 I pay per month for additional coverage is useless, makings this the dumbest "lease agreement" I ever did. At this point they can keep my $5,000 down payment, I just want out of my contract. Total buyers remorse, don't do it!
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09 June 2017
Time and time again they don't disappoint here. Top notch customer service. The service team is great at making you feel welcome and giving you upfront information so you can make your decisions. They always go out of their way to try to take care of your particular needs. I have only used their service dept but based off their proven track record, I've begun to make plans to purchase my next vehicle from them.
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13 May 2017
I received a fair and honest deal on our new X3 at Hendrick BMW. This was only made possible by Danielle Cauble and the rest of the team at Hendrick! Danielle went out of her way to find the vehicle that met our needs and at the price that we wanted to pay. It was a win-win situation!
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25 April 2017
Two words.. DAVID OWEN If you need service this is who I'd recommend. You won't be sorry. He is the representation that I have had from Hendrick and therefore it's him who I am grateful for. No need to elaborate on the issues I have had with my car.. 550 Xdrive.. Just pleased all around with this dealership because of this gentleman.
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