Name: Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead
Address: 301 W Waterfront Dr, Homestead, PA 15120, USA, US
Telephone: +1 412-462-4226

Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead is a lodging, located at 301 W Waterfront Dr, Homestead, PA 15120, USA. They can be contacted via phone at +1 412-462-4226, visit their website hamptoninn3.hilton.com for more detailed information.

Location :

301 W Waterfront Dr, Homestead, PA 15120, USA

Contacts :

Added by Jopie, at 03 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Lonnell Parker

24 December 2017

Mind you I have stayed at this hotel on numerous occasion; I called the front desk to inform the desk clerk that the kids above me on the top floor of the hotel were extremely loud and disruptive with banging on floors etc. As a Father of kids that stay with me in the room 70% of the time this is ridiculous! And as a Hilton Honors member because of this and other bedding issues I will no longer visit this hotel during my semi-annual trips to Pittsburgh!
Kyle Munch

25 September 2017

I don't ever leave reviews because I believe everyone expectations and situations are different. But, in this case, I felt it was warranted. The purpose of our trip ( fiancé and myself) was to visit falling water. We stayed at the hotel for 4 days. Staff was very friendly and helpful. Plenty of shops and places to eat within walking distance. Room was great. We did not have any interaction with house keeping because I am realistic and if I don't clean up my room every day at home, why should someone have to do it for me when I am in another city. We have stayed in our fair share of hotels around the us, and this is great place to stay for the price. Would come back anytime.
Shell B

24 September 2017

The location is excellent for anyone who wants to get out and enjoy a night at the movies, dinner or drinks with friends. Let's not forget the Improv which is a comedy club or Sing Sing which is for those who want to try out their singing skills with karaoke. The waterfront also has plenty of places to shop. The room it's self was average, spacious, clean and doable for a one night stay.
Tara Uhrich

19 August 2017

Great location on the river! Staff was very friendly. The room we had was nice, although we wished that a refrigerator came standard in them. I did not notice it when making a reservation since they are so common anymore. However, if we come back through Pittsburgh again, we'd choose to stay here.
Alan Jordan

04 August 2017

This Hampton Inn is wonderful. It is clean, efficient and very comfortable. The hotel is conveniently located along the river walk and is also across the street from a mega theater complex + tons of shopping and dining establishments. The staff is friendly and accommodating. Our stay here has been pleasant and we will definitely stay here again.
Jennifer Taylor

19 July 2017

I want to start off by saying that the one bright spot of the weekend was the front-desk employee named Shane. Despite issues at check-in, he was polite, courteous and helpful. We also saw him helping out other staff members throughout the weekend. All other employees, however, need customer service training.

First we didn't receive our key until almost an hour after check-in because the system wouldn't let them assign the room to us. That first night we noticed the sheets on the pull-out sofa were dirty with food stains so we had to call down for a clean set. Then, housekeeping did not service our room the next day. When we called down to the front desk to inform them when we returned later in the evening, the lady said she needed to send someone up to "verify." The gentlemen who showed up was rude demanding to know "What wasn't done" (although it should have been obvious) and then said "Well what do you want done?"

Breakfast was also not handled well. They had one poor woman working to refill all the food even though it was SWAMPED for breakfast. She couldn't keep up with the crowd so food ran out by 9:15.

The icing on the cake of the weekend was when we received our check-out bill via email later in the day after we checked out. We had booked the room with points but were charged for the room. When we called to get this error corrected, the girl at the front desk first just transferred us to a manager. When the manager didn't answer, we called back politely letting her know that we really need to get the issue taken care of. She hung up on us and refused to answer the phone after that. For three days I tried to get a refund. They even ignored requests from corporate Hilton offices. Horrible management and service.

We love Hampton and the Hilton line of hotels and will continue to stay there. But this particular hotel is an embarrassment to the brand and is VERY POORLY run
Deed Kenneth

29 May 2017

Great Hotel. Nice rooms. Staff are all so friendly.
Julie Jung

22 May 2017

We got the handicap room, so it was very roomy in general. The bed was comfy, the place was clean, and the lobby was very nice.
Delcina Wynn

07 May 2017

Excellent property and centrally located to downtown and surrounding communities. The staff was very friendly and attentive.
Alana Lewis

19 April 2017

I arrived late into the morning, checked into my room and settled in. I wake up a 4 hours later scratching and welts on my body. I looked back in the bed and found a dead bug, looked up bed bugs and that is what it was. I looked back in the bed and a bug was crawling on the bed. I called the hotel, gathered my things and left. It took the staff about an hour to find the manager, she moved me to and suite.

The manager referenced them looking and not seeing anything as if I caused this to myself I thought it was very inconsiderate. I'm traveling for business and didn't have time to search and look for another hotel.
Please beware and search you room. I had to purchase itch cream and the areas were pumped up, not comfortable when you need to be focused
Sai Lee

10 March 2017

Location was good, near lots of stores and restaurants. Room was fairly large. Clean room and bathroom. Bed was good. Breakfast was just okay. The scrambled eggs and cheese was a bit watery. I opted for the bagel instead. Overall a good place to stay for an over night. I would stay here again. Staff was friendly too.