The service was great here with the staff being very friendly and giving advice about things to do and eat around Indy. The room was clean and orderly and even had a mini fridge and microwave. The only small complaint I have is that the water pressure was not very strong at all. Great stay! I would stay again.
I had a seminar in one of the business room. The temperature was very comfortable. The staff was very nice and helpful when I asked about nearby restaurants. The one downside was that there were no signs telling me where my event was so I had to just wander around until I found it. Otherwise, it was a very nice experience.
I didn't actually stay here, but I attended a 3 day class that was being taught in one of the conference rooms. Staff was friendly, great continental breakfast. Coffee, leader and unleaded as well as hot water for tea or hot coco is available all day. I didn't see anyone in the pool but the area looked nice and clean. Very close to the airport with restaurants and big box stores close by.
The staff was friendly and the room was clean. Something was wrong with the thermostat. The room was hot all night and wouldn't cool down.
Always start with the toplines- Clean, well appointed, courteous and professional staff, very good breakfast, spacious room and bathroom. Now the details - Beautiful lobby. There were two smiling, professional, hospitable, presentable agents at the front desk even at 9:30 at night. Check in was lightning quick. Elevator, clean (although the door had a really loud squeak as was closing.) I had a handicap accessible room. It was a clean, smelling fresh, spacious room. Almost felt guilty having all that room to myself. Breakfast offerings were standard but slightly better than I expected, (omelets, french toast sticks.) Coffee was tasty and the most important thing for me - the breakfast area was kept very clean. Spills, drips, and crumbs were wiped up right away. I will return.
Soft comfy beds very clean nice service at the front desk. Big clean pool with towels nice chairs and a shower. The hot tub was nice as well. We enjoyed our stay very much
It's clean and it's nice. Nothing overly fancy, nor is it a budget hotel. It's comfortable. My co-worker was a high level member and was given a water bottle and treat. I was traveling with him and checked in at the same time and was offered nothing. Over the top customer service would have been to sacrifice $2 to offer the same perk
From check out to check in we had a wonderful experience. Check in was smooth. Room was very clean and well maintained. Facilities were clean and the beds were super comfortable! Whenever we had a question the staff was so kind to answer with a smile. Breakfast area was huge and had lots of options. Overall, wonderful experience. For sure 5 stats and would highly recommend!
Excellent hotel, my experience was wonderful. Kaitlyn in reception was more than helpful she was kind and responsive to every need. Of I find myself Mack in the area this is where I'll be staying.
Nice clean room and well maintained hotel. Staff was very friendly and helpful. Breakfast was great with real eggs ham and cheese scramble, potatoes, and the waffle maker.
The staff were helpful and friendly. The King suite was nice. The breakfast offered a lot of choices including fresh fruit and hard boiled eggs. The location has easy access to the airport, but other than the subway across the street ish, but all other places to eat are 2.5 plus miles a way.
I stayed here overnightfor an early flight out the next day. The room was impeccable, and the staff was very friendly. I liked the overall crisp, clean feel of the lobby and the rest of the building interior. Just drive slowly on the approach. The road leading in was easy to miss.
The Good: This is one of the very best Hampton Inns I've ever stayed at. I don't know if all the hotels near airports are this nice, but this place was exceptional. Ultra clean from the front door to the bathroom in the room. The bed was incredibly comfortable and the room temperature was perfect. I really wish I would have been able to spend the week here rather than just one night. The staff was all super friendly and helpful. The shuttle drivers were easy to talk to, and did their job very well. Yvonne the assistant manager was incredibly friendly and helpful, and happily put up with my questions and requests with a smile.
The Bad: There wasn't a single thing.
The Ugly: Not a thing.