Be aware of your surroundings, my vehicle and several others were broken into. Shattered car windows to break into vehicles. Informed by management the hotel is not responsible.
I was starting as part of a group booking. None of the ice machines in the hotel were functioning at all. Sure to COVID-19 restrictions, room cleanings are done by request only. I think it would've been great to find that out at check in. Somehow, due to human error, I was checked out of my room because a staff member thought I was checking out with the majority of the group on Sunday, although I clearly stated my return flight was on Monday. Because of the confusion, I was forced to re book my room at the standard room rate for that night, which was twice as much as what I paid originally. The property appeared to be fairly clear, and the rooms were comfortable. Overall, I would probably stay again, but it wouldn't be my first choice.
Hotel was old looking inside, and not very clean. There was no food available, other than the free "breakfast" if you can call it that. The floors, and walls are thin, and I could hear every footstep the person above me took all night, as well as people talking and laughing in the rooms next to me. Only reason I'm even giving it 2 stars is the staff was friendly, and helpful. The owners need to provide them with a better environment to work in.
We arrived at the hotel around 11pm, however we accidentally booked our reservation for following day rather than the day of our arrival.
Phyllis who was scheduled to be off duty went above and beyond and found a room even with the hotel fully booked.
She made my family feel very welcome and comfortable. Phyllis is a shining example of what persons working in hospitality industry should strive to be.
Thank you very much.
The best hotel I’ve ever stayed at and the main reason why people are giving it 1 star is because they don’t get their WAY!! People think they can talk to people any kind of way and rate hotels where people work hard at to clean so that people like us can stay here!! The hotel is AMAZING and the staff are too!
It's ok. 1st room was smelly, but the front desk staf was quick to fix the issue. Second room was a bit better but definitely not up to the regular Hampton in standard.
I would like to address ms v at the Hampton. She truly deserves this acknowledgement. She takes her job to the next level not only stopping at being a shuttle driver but truly loves her job and love being around other. Brings me joy when she picks me and my coworkers up at the airport. Hampton inn & suites in Atlanta you got yourself a amazing employ. Keep up the good work and never stop being who you are. Because of you I'll always stay at the Hampton on campcreek.
I had an awful time while staying here for my baby cousins 15th birthday party. The security guard threatened to bend her over and spank her which is highly inappropriate while stating that her and her friends were too loud. I informed him of his inappropriate behavior and let him know that I will be contacting corporate.
SHEETS ARE NOT ALWAYS CHANGED HERE! Management is willing to change things but stayer beware! Body prints and wrinkles all over bed. Hilton properties have been disappointing me latelythis is just unacceptable.
Nice rooms, friendly staff. Breakfast was less than desired. Overall nice stay.
another hotel was over booked and thwy took me in with no problem room size was big as well
Waited 45 minutes for a shuttle. Might be a good hotel. But I'll not recommend them. Plenty of other Hilton properties had ample shuttle service.
My stay there wasn't great. Customer service there was very poor. Front counter ignores most guests while they are coming in the door, while they are busy fraternizing with other employees. Room service was very unprofessional in how they conduct themselves with guest. They never smile or greet guests as they are passing them. Most of the staff are very hostile towards the guests. The staff in the dining area were very polite. Most of the negative reviews about this place are on point. I very much regret to have to leave a poor review. I would have preferred to leave a good review, but the service was very poor and subpar.
I had left my iPad and was in Detroit but I talked to Janelle at the front desk and they were able to hold it for me until a friend could pick it up for me. Janelle was very helpful over the phone and made me feel better about having left my iPad.
The location was great. Plenty of restaurants nearby. The staff was friendly and courteous. Breakfast was hot and delicious.
Spent one night for an event at the Chick fil a headquarters. Room was great and the Continental breakfast was pretty typical for most Hampton Inns. Lots of great restaurants and amenities around the hotel. Super nice front desk staff.
The bed was extremely comfortable. Only complaint is the window curtains don't close. They aren't stuck, they just were built that way.
AWESOME STAFF! From front desk, management, housekeeping and shuttle drivers. Everyone was pleasant and helpful. I really enjoyed my stay! I'm headed back home to Indianapolis but I fealt like I was home the whole stay. Thank you all so much for a great week! 😀❤👍