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Added by Jopie, at 22 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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26 December 2017
Great registration, nice free breakfast, staff were very nice, one thing the maid staff tried to put a queen fitted sheet on a king bed. The corner was torn as a result and no mattress pad. The front desk staffer gave us the correct linen. Everything was clean and the bed was comfortable. Felt safe. Close to UNC Charlotte and IKEA.
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12 December 2017
As has been my experience staying in other Hampton Inn's, this stay was great. The hotel was clean, the staff was friendly and helpful and it was located in a convenient location.
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01 December 2017
I'd like to express my extreme dissatisfaction with the service provided, especially considering I am a gold member. I originally called in to make a simple edit to my reservation (two night stay to one night stay) but couldn't even do that based on three different stories I was told 1.) "no availability" 2.) "its a high demand weekend" 3.) "this hotel only allows 2 night stays". NONE, I REPEAT NONE of this was expressed when I originally booked this room. I was repeatedly told different stories and the first guest representative didn't bother to help me find a cost effective or cost neutral alternative. My original issue was never resolved and I ended up choosing a different hotel and cancelling my reservation.
Based on this experience, I will NEVER be booking with Hilton again, or any member site as I wasted an enormous amount of time trying to explain my situation and wasn't even offered some type of refund for the inconvenience. It's ridiculous that I then received a "your issue has been resolved email" when NOT ONE communication was sent or received about my issue (which then caused me to call and cancel the reservation). You can bet I will be letting all of my friends, family, and coworkers know the issues I came across when trying to do a simple edit on my reservation with you guys. It's completely unacceptable that this wasn't resolved.response / report this review -
06 November 2017
Whenever I'm in the Charlotte area, I stay at the Hampton Inn Charlotte-University.. Excellent Service and accommodations I recommend you give her a Stay or two, you'll live it.
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03 November 2017
Staff was very friendly, complimentary breakfast was decent, and overall the room was comfy. My biggest issue was my room wasn’t very clean at all. There were grapes in the corner of the bathroom when I got to the room. There was hair all over my shower I needed to clean before use and whole bunch of hair in my sheets which grossed me out. I wiped down all the tables and you could actually see a difference from where I cleaned to original table when I walked in.
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20 September 2017
Nice hotel but when I got up in the morning there were bugs in my room. There were a couple cricket like insects in the bathroom and when I picked up my bag a little roach scurried away. I left a note for house keeping and about 2 hours later I got a call from the manager who have me the night for free and moved me into another room.
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25 August 2017
Great room, excellent location, there is some construction near the hotel, but nothing crazy. Good area, clean lobby, great breakfast. Zero issues with the room or service.
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22 August 2017
Overall service was very good -friendly. My concern was the trash can were full to the point that the cans in the lobby out doors were overflowing. Made me wonder if housekeeping was properly staffed. Also an elevator was out of service with an open door. An out of order sign was posted by the door but nothing was placed in front of the door client a trash can or wet floor sign to prevent someone from walking into the elevator and someone did walk into that elevator.
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06 August 2017
Great property and great service. There's still the front desk and Candy in breakfast are wonderful!! I will definitely return to this property.
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21 July 2017
The staff was friendly and helpful. The rooms were somewhat small compared to other Hampton Inns that I've stayed at. The lighting in the rooms made it challenging to see to iron. The worst part about the stay though was there apparently are emergency services very close by. Throughout both nights of my stay, sirens kept waking me up. I've stayed at a hotel like that before and there was a warning sign along with complimentary ear plugs. I did not see that here.
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14 June 2017
Rooms are small and packed with stuff. Lobby and breakfast area are also very small. Maid service didn't come until 4 on our second day when we were back at the room after being gone all day, which was annoying. Hotel lobby has been renovated but the rooms are just okay.
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26 May 2017
Lobby was nasty.floors.outside.and food ans food area.had a ols dirty cloth on handle to get gravy.pulse they just need 2 buy a new one the it was tooooooo 🔥 2 touch.
Not worth what they changed.
Want be going back to stay
General manager take a close look at your place
P.S.
Need more light's outside as well.response / report this review -
14 May 2017
Great location, great staff, decent prices and great atmosphere
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06 May 2017
It is kind of hard to know when to turn to get to it. There's a small sign that was obstructed when I went there. Other than that the hotel was decent, what you can expect from this price range.
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29 March 2017
The room was clean. the standard WiFi was much faster than expected and having complimentary breakfast is always a plus. The rate for my immediate booking was also very reasonable. Probably would use a Hampton Inn as a default hotel when travelling again.
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