Nice place to stay. I helped bring a national conference here and they had multiple rooms to host many types of events during the week. The staff was helpful and the food they prepared for us each day was top notch.
Attended a conference here. Prices were reasonable for the group. Room was beautiful and spacious. Friendly service. The tv in my room was broken, they replaced it right away. Buffet breakfast and lunch for the group was very good. Good selections available. The sit down dinner was not good. Over 400 people. Chicken and vegetables were cold. Dessert bar was more like a breakfast granola bar than dessert. Servers were friendly and helpful.
Cocktail party before dinner and party after dinner had a great selection of snacks and desserts. Bartenders were fast and friendly!
I would highly recommend large groups utilize this place.
I would come back on my own with my husband for a weekend get away.
The rooms in the Tower look like they have been recently remodeled and are quite clean and spacious. It's a nice property to walk around, the shops are fun, and the spa is fantastic. If you're going to eat at the resort, I'd recommend Aerie. The other restaurants aren't bad, but don't stand out either.
The rooms were great in both the tower and hotel. Nicely decorated and very clean.
The restaurants on the main level leave a lot to be desired for a multi-star resort. The service was good, the food wasn't as good.
However, the specialty hot dogs in the bistro were pretty good.
Beautiful clean, fresh room with lake view. King bed of generous size and comfort. Nicely decorated. Loved the shower.
Very comfortable sofa. Just firm enough.
All staff ready to serve any request of them that they could fulfill.
The convenience of the iron and board were greatly appreciated for necessary touch ups.
Beautiful carpeting through the areas well kept. Restrooms fresh, clean and stocked with supplies.
Nice shops in the shoping areas. Convenient parking.
Not impressed! Toilet was dirty and the tub had hair in it when I first arrived. Dusty room, seems like it haven't been dusted in weeks. The shades have stains on them and they're very dingy. This hotel needs a new cleaning staff ASAP!! The breakfast menu card that is placed on the bed to order from was already written on, so I threw it away. The next day, the SAME menu was on the bed again. Why couldn't they just give me a new one??? Why did they get it out of the trash and put it BACK on the bed???? Disgusting!!! I'll never stay again!
Staff is fabulous. Breakfast buffet was cold everything cold no heaters under trays. When replaced it was still cold. Not a fan of powdered eggs either. The accommodations in the hotel could use a refresh. Very dark when you step off the elevator. Of course the golf course was immaculate. The Bear. There is shopping on site and many different restaurants and bars. Did not get a chance to go to the spa. Next time.
It's an absolutely stunning property full of amenities and things to do. With copious options/types of rooms to stay in, there's something for everyone. Very simple rooms in the hotel, high end rooms in the tower, or various types and locations of condos for longer stays with more room. An excellent pool/spa/exercise area, in addition to multiple tennis courts, provide you with a wealth of options to stay fit and healthy.
Lots of dining, shopping, and 3 golf courses help to complete this resort and earn its name. Not far from downtown Traverse City makes this a great place for a weekend getaway, wedding, or long vacation.
Only "downsides" to the entire property are these: the hotel side is extremely basic, meaning that the rooms don't even come with traditional things like a mini fridge or microwave. There is the option to "rent one" for a fee, but I've come to know this as standard and was frustrated upon discovery of no fridge in the room. This side is also just plain basic in general, and mildly dated in my opinion. The few restaurants I have tried are all right, but have relatively small menus and are somewhat expensive when compared to the overall quality.
All-in-all, Grand Traverse Resort is a great place to stay, but could certainly use some updating to make it a truly amazing place.
We booked a golf and spa package at the resort. We were very pleased with the experience. The cost was very reasonable considering all of the perks that came with the package - 4 people, 2 nights, 4 rounds of golf, 4 spa treatments, and 8 breakfast vouchers for just under $400 per person. The golf was excellent. We played the Bear and the Wolverine. Both courses were well kept. We enjoyed the Wolverine a little bit more because the course was not as difficult as the Bear. The ladies used the spa vouchers and enjoyed the experience. The two bedroom condo was perfect for two couples and clean. I would recommend this deal for anyone looking to stay near Traverse City, play some golf, and enjoy some relaxation.
Great stay! We got a corner room in the tower with a big balcony, a shower that fits 7 people (estimated, not tested), and had great meals. The entire hotel was super clean and staff were friendly and helpful! Definitely will come back!!
The high floor rooms have beautiful landscape views. We didn't have a water view, but it was just as amazing. The room itself was very clean and modern. The shower was HUGE. The staff were very friendly and professional. 5/5 would come again
The view from the tower room was amazing. The staff was quick to answer any questions we had. We didn't use the room service, but the menu looked great and the prices were not as extreme as I've seen in other room service menus. It is a family hotel so the pool and hot tub were full of kids, but they had adult only pool hours in the evening and adult hot tubs set outside for peole looking to get away from the noise. I was unable to enjoy the spa services because they were totally booked, but ours was a last minute vacation, so I can blame only myself. The only disappointment was that there is no bathtub in any room and I was looking forward to a long soak. They removed them all in the last remodel. So at the end of a long day in town, you can relax standing in a massive shower, but no sitting in a tub. When you do get off your feet and into the bed, it is really comfortable.
Beautiful hotel, with rooms I envy to have as my own! Attended as a guest at a conference. The beds were SUPER soft and comfortable. The bathroom is beautiful. The color themes are wonderful and pleasing. All staff have been very friendly. Even enjoyed the two fitness rooms. This is a great place!
The corner room on the 10th floor was amazing. Shower was large and luxurious. Went for a couples massage and the hot stone treatment was the best! Food was fantastic and the staff was very welcoming! The front desk who checked us in, checked us out the next day and even remembered how many years we've been together and congratulated us on our Anniversary! What an awesome experience and we can't wait to go back!