Name: Georgetown University Hotel & Conference Center
Address: 3800 Reservoir Rd NW, Washington, DC 20057, United States, US
Telephone: +1 202-687-3200

Georgetown University Hotel & Conference Center is a lodging, located at 3800 Reservoir Rd NW, Washington, DC 20057, United States. They can be contacted via phone at +1 202-687-3200, visit their website www.acc-guhotelandconferencecenter.com for more detailed information.

Location :

3800 Reservoir Rd NW, Washington, DC 20057

Contacts :

Added by Jopie, at 07 February 2017

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Julie Bakner

07 November 2017

Tried to cancel a reservation for my grandmother because plans had changed. I was transferred by the main operator to a Sandra two times. First time she said that she could not help. Second time she said her computer was down. Waited a half an hour. Called the main number again. Asked the main operator if her computer if her computer was working, and it was. She transferred me to Sandra again who said her computer was down. Called the main operator, and she cancelled the reservation. The cancellation process should have been that easy the first time.
Taylor Huggins

30 October 2017

This conference center was nice and beautiful but the staff was terrible. I was away from my baby and needed to store my breast milk to be able to feed her when I returned home. I asked the managment to store a bottle for me in the main company freezer (where employees keep their lunches and snacks) so that it wouldn't go bad by the time I got it home to my baby the next day. They told me no and I wasted all my milk and now do not have a supply stock for my baby. I've never had a hotel do this and I'm very upset.
Marisa Esparza

30 October 2017

Just watched a YouTube video where a working mom had to throw away her breast milk because the front desk refused to accommodate her by storing the milk in freezer! And even worse was the response they gave her "we aren't a hotel, we're a conference center"
Management should definitely be ashamed of this parsimonious conduct and poor customer service! Will never recommend or stay here.
Lizette Cortez

27 October 2017

Front desk staff was not friendly. They spoke to me with attitude. I am very friendly and believe in killing people with kindness and still they were not friendly.

Our room was great. Small and quaint. But dirty.

When we returned from our day out, our room was tidied but not clean. The floors had hair and the toilet paper had not been refilled. Also, my sheets were darkened from so much continuous use. They should replenish their supplies.

I am usually very satisfied with my hotel visits. I even enjoy my Motel 6 visits. But this hotel has been terrible. I am very appreciative of kindness and it is disappointing that I did not receive this at this beautiful hotel.
Richard Chang

24 September 2017

Ate at faculty club for lunch. Buffet style lunch. Good food. Great staff.
Adam Matthews

22 August 2017

The people art the front desk were very helpful. The room was very nice and clean. I arrived early (because of my flight) and they were very accommodating at finding me a trim that was available instead of making me wait. I ordered room service for a late dinner and for breakfast, and the food was fantastic. I would definitely like yup stay here again if I'm back in the area.
Mary Taylor

31 July 2017

Price was really good for a nice size king room. Bed was super comfy and room was quiet for a good night sleep. But the hotel was REALLY hard to find. They need better signage!
Kristal Serrano

20 July 2017

Odd location. If you don't mind being surrounded by college students then this hotel wasn't horrible. It felt like a really safe location, the parking situation was annoying & $25 a day. Our car battery died & we couldn't find a single person to help us. Staff (in & outside of hotel) wasn't very helpful, seemed annoyed when we asked for help. Other than that, the hotel was clean & comfortable. Would probably stay in Arlington next time though.
David Ryan

23 May 2017

Lovely all round. A great building, lots of varied spaces for meetings etc. My only critique is accessibility - - the lack of public transportation nearby can make it a bit of a pain to get to.
Jay Cropps

22 May 2017

Bathrooms were hard to find. Poor signage. The information desk was nice and helpful.
Christopher Gough

21 May 2017

Wasn't staying as a guest, so I can't speak to service, but the aesthetics were gorgeous.
Ethan Pitts

01 April 2017

The rooms are fine, nothing too exciting. Bathrooms are dated and horrible colors adorn the shower. The WiFi is sketchy at best.
Kathy Holland

14 February 2017

This is a nice hotel with a helpful, friendly staff. It is very conveniently located near the hospital and college. The rooms aren't huge, but are big enough for comfort. My room was pristine when I checked in. Parking is $25 a day because the hotel doesn't own the parking garage. There is neither refrigerator nor microwave in the room. I was told I could get a fridge for an extra $10 a day.