Absolutely wonderful store. Workers are well informed about products. Extremely helpful. Great prices and deals. Genuinely want to help. Plenty to offer. It's honestly a blast going into there because I know I'll get good customer service and know my questions can be answered. Easily my favorite store for buying running shoes, clothes, and accessories. I wouldn't go anywhere else.
Great service, great people. Really overpriced on some things.
I love Gazelle! The staff is so friendly and helpful, and the atmosphere is really nice and comfortable.
Before college started I took my daughter to Gazelle and she found 2 pairs of shoes she liked and also a North Face backpack. Within 2 months the backpack had a shredded water bottle holder and another tear in the front pocket due to a biking incident. The backpack was not cheap so I took it back to Gazelle hoping they could send it back to North Face for me bc it is a very heavy backpack.
I explained the situation and they offered to exchange it, refund my money or give me a store credit. WOW! They said North Face stands behinds its products and took it back.
I was so happy and relieved. My daughter was thrilled.
I am not suprised. Gazelle is a quality store and that is why people go there bc they know the store stands behind their products.
Thank you Gazelle for being so awesome!
Wow! Gazelle Sports just helped save my date with my wife! (-: I have one of the most amazing wives that just goes out for a run and before you know it she's in the next town after 10 miles! After her last little venture like this, I told her this week that I wanted to take her on a date to buy her some new running shoes! With not much time to get to Gazelle's (especially since it was over a 1/2 hour away), we bolted out the door and drove up there as i was praying that God would help us get there in time and the people wouldn't mind helping us so late. I then called in as I was driving with only about 10 minutes until they were to close to let them know we were about 5 minutes away, and the nice manager lady Nikki was super nice and even looked while I was on hold to make sure they had the running shoes my wife was looking for. Sure enough they did, and she said to not worry about the time and just cone on in. When we got there another nice lady named Tracy patiently helped my wife for over a half hour at least, and wouldn't stop going up and down the stairs to pull out over 12 pairs of shoes until my wife found the perfect pair (all the while making us not feel rushed!)! At the checkout, both Nikki and Tracy were again super patient and nice, completing one of the best experiences we have ever had with a shoe purchase (or any shopping experience for that matter)! P.S. I even asked if at the checkout of they had any good dress shoe insoles, since my feet were hurting, and Tracy willingly came over and worked with me to pick some out and add them to our order! What a great lady, and great store!
If you want great shoes with even greater customer experience, treat yourself to a date at Gazelle Sports! (-:
What you get at Gazelle is more than great running gear. You get top notch professional advice and one on one assistance from experienced runners! I've never been disappointed. Just tonight, I bought my 3rd pair of running shoes from Gazelle. Walked in a few minutes before closing but still received the excellent service received in the past. Tracy and Nikki patiently assisted me with finding the perfect shoe, THANK YOU SO MUCH. You guys are the best!