About
Location :
Added by Jopie, at 30 March 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Gallery
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13 Reviews
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18 November 2017
Excellent buying experience. Ask for Tom Matthews when you go in he will take care of you and everything you need. Finance department was also great!
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08 November 2017
The Ganley Westside Subaru Service Department is amazing! I brought my 2013 Crosstrek in for an oil change and new tires. My service representative, Kevin Kissel, was thorough and very knowledgeable. Kevin and the entire service department staff are great. My car rides like a dream with my new tires. I would recommend Ganley Westside Subaru for service and I also bought my car there.
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08 November 2017
Heather and David from the Westside Imports group great team!!! They make things happen by listening and working with us for a CPO Subaru. Exceptional experience like that will have us back for the next car. Truth.
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02 October 2017
visit 3 - oil change and tire rotation took a little while, but no problem. They also fixed my luggage net and didn't charge me (even though the person on the phone told me they would). better experience this time.
visit 2 - they scheduled me for a recall, I showed up early in the morning (at a pain with scheduling with my employer), and when I arrived they told me they didn't have the part. Would have been really nice for them to check that and contact me the days before.
visit 1 - Was ok. Took a bit long for an oil change and tire rotation. Additionally, didn't get a car wash, The temp was above 30 when I was there so it should have been fine.response / report this review -
18 September 2017
I was surprised! I usually have to wait about one hour. I was in and out in less than 30 minutes. Amazing customer service!!!
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11 September 2017
My 2012 Outback needed a service appointment since my sunroof was stuck in the open position. My appointment was efficient and courteous. I especially want to compliment Matt's customer service. Loved the free car wash. I appreciate the availability of Saturday service. I'll be back.
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02 September 2017
Had an appt to get a replacement key programmed. The intake paperwork took about 10 min, which seems excessive for a pre-arranged simple task like this. The actual process took about an hour, which again seemed excessive for this task. Yes, they did a free "multi-point inspection" & car wash, so that added a few minutes to the overall time, but still. For a company that constantly touts its fantastic customer service it always seems about average to me.
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25 June 2017
As usual, I found professional and friendly people in the service department. I was greeted immediately and spent only one hour waiting for my car's 6000 mile checkup. Loved the car wash. Love how thorough and helpful everyone is.
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10 May 2017
We dropped off the car midday Monday understanding that it was the middle of the day and we may have to wait until the next day to get it back. It only needed brake pads and an oil change. The next day they told us it was still not ready and that we told them they could have a "few days to fix it". That was a lie. We never said that since this was are only car and we would never had agreed to keep it that long for brake pad. We were ok picking it up the next day and no longer than that. They still did not promise to finish it by the third day saying they "might" be able to get to it. At that point we demanded our car back. Three+ days for brake pads is ridiculous. I don't know why they didn't call when they couldn't complete the work in a timely manner. I have never had a problem like this before at any other Subaru dealership.
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29 April 2017
I have to say that this is the best experience I've ever had at a car dealership. The only thing I ever felt they were trying to push on me was a beverage, which I eventually accepted. Even going in thinking I knew exactly what I wanted, Sherry Workman stuck it out with me while I test drove 4 different cars to find the one that fit my budget and ticked as many of the boxes on my wishlist as possible! The financing department is fantastic as well, they worked for hours to make sure all of the numbers worked out to what I needed them to be even though my financial situation was not ideal. I've spent the last few days with my new car recommending Ganley Westside Subaru to everyone! I just hope Sherry is still working there when my lease is up so she can help me next time too! If your looking to get a new Subaru ask for her by name, she offered a no pressure environment, offered solutions to any problems, and explained everything I didn't completely understand.
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26 April 2017
The sales staff is awesome and the service team is always kind and courteous. Very comfortable waiting area and I always leave satisfied. Always very happy with the service I receive when I take my car in for work or oil changes. Highly recommend!
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16 April 2017
Very busy at check in, but everyone was working and had customers. Had recall performed and new set of tires. Had time to walk down the street and have lunch. Got back and waited about 10 minutes and was called. Actual price for the tires was below the estimate from the website. Work was well performed and done promptly. Actual wait time was barely over an hour.
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06 April 2017
Our Salesman, Tom Mathews, did an excellent job showing me the features of the Subaru Forrester I was looking at. He provided me with the best service I have received when purchasing a new car. He was very personable, honest and fair in my dealings with him.
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