Name: Ganley Ford West
Address: 16100 Lorain Ave, Cleveland, OH 44111, USA, US
Telephone: +1 216-941-9800

Ganley Ford West is a car dealer, located at 16100 Lorain Ave, Cleveland, OH 44111, USA. They can be contacted via phone at +1 216-941-9800, visit their website www.ganleyfordwest.com for more detailed information.

Location :

16100 Lorain Ave, Cleveland, OH 44111, USA

Contacts :

Added by Jopie, at 21 December 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

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Anonymous

11 December 2017

Thats was my first new car but i swear once i finish the car its gonna be my last car with ford the worst experince i ever have ever in my life with this dealership they took my old focus 2005 for 1000$ and i got the focus 2016 titinuim with 5000 miles i told them i dont want to put any down payments only trade my old vehicle so i sign the paper they make the payment 397$ a month for 84 so after when i signed i was kind of stupid and i was exicted i signed then when i took the car i went home to surprise my dad he ask me how much i paid i told him its gonna be 397 a month for 84 he said wow
Why how much is the car i told him its 19k he said wow thats to much and i told him i trade my old car for 1000$ he said you stupid you gonna paying the car by the end double sp when i did the math 397*84=33,348$
So i went to the dealer after 22h to return the car rhey said we cant returned and thier is no policy to retuern the vehicle i know one person bought nissan altima and he have the car 2 week after that he didnt like it anymore he webt to the dealer and he return the car and bought kia sportage from the dealer

So i just got my ford focus in date dec/05/2017 and know i dont like it anymore so i have to stay with it to finished but i just want to put it as a note my las car with ford because of my bad experince that have 👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Anonymous

09 December 2017

Found a vehicle online and requested information. The dealer called and we setup an appointment for me to see the particular vehicle and they said they would have it ready when I got there. I arrived and was introduced to the sales person who was to show me the truck. After spending over 30 minutes at the dealership no one couldn't find the vehicle. Literally. One computer said it was sold, another said it was still available but no one knew for sure. I have bought a lot of vehicles but this was a first. Needless to say after confirming the vehicle and my appointment, then driving 30-45 minutes to go see a truck that no one could find after a 30 minute hunt Ganley lost my business.

Nice people, just hard to trust my business to a dealer that can't keep track of their inventory and doesn't have the courtesy to verify a vehicle's availability before an out-of-town customer drives to see it.
Anonymous

06 December 2017

So happy that I decided to go here. Pam was the best. I previously was leasing a Honda decided to go with a Ford couldn't be happier. Pam is the best car sales person I have ever encountered. Defiantly knows her job.
Anonymous

21 October 2017

Took my Mustang in for the airbag recall repair. The service rep "Nick" was exceedingly nice and helpful. Repair work was done in less than an hour. Employees like Nick make you want to return when you need further service.
Anonymous

11 September 2017

I have not purchased from them yet, but when I applied for financing somewhere online, a lady named Amie called. I told her my current financial situation and she didn't waste my time. She said she'd be in touch and I told her once I had something I needed in hand, I'd be contacting her. While slightly humbling for me, it wasn't an unpleasant experience. Treating people with respect. When I can give them my business, which will be soon, they will be getting it.
Anonymous

01 September 2017

Very nice dealership one other way to get what I wanted. At the payment I wanted to pay to I'm happy and looking forward to doing more business with them in the future
Anonymous

25 May 2017

Ed Schurdell and the staff at Ganley Ford West took excellent care of us. My wife and I were looking to trade in our minivan and lease two vehicles, and he made it happen! Ed was very efficient and friendly. He explained every aspect of leasing simply and clearly. We love our 2017 Escape and 2017 Fusion! Ganley Ford West is the place to go! Thank you so much Ed!
Anonymous

25 May 2017

They are professional and friendly. I've seen them work long into after hours to help you get into a really nice warranted vehicle. They diffidently did it for me
Anonymous

06 May 2017

Decent experience going with someone to buy a car. The sales person was wonderful! She was polite and helpful. The financial officer was rude, ignorant and came off as a jerk. Sales really saved the day.
Anonymous

31 March 2017

From the moment I walked into Ganley Ford West to the moment I drove away in my new Explorer my experience was absolutely wonderful. I was very impressed by the honesty and integrity displayed by my salesman, Alec White and his manager, Robert Brown. Everyone there was very friendly and made me feel like I was their most important customer ever. I highly recommend doing business here. You will be happy you did.
Anonymous

28 December 2016

I've dealt with a lot of car dealerships and this one has the best service department out of all of them! They are very courteous and professional and do great work. The management makes things run very efficiently.