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About

Frye Regional Medical Center is a hospital, located at 420 N Center St, Hickory, NC 28601, USA. They can be contacted via phone at +1 828-315-5000, visit their website www.myfryeregional.com for more detailed information.

Location :
420 N Center St, Hickory, NC 28601, USA
Added by Jopie, at 24 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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12 Reviews

  • Callie Eller
    19 December 2017

    My boyfriend was in there last night for three hours before he got taken back to a room. He had been coughing up blood had a fever of 101'. He finally got called back into a room around 10:00 last night they didn't give him IV fluids or anything. They did two x rays an took blood he has a very bad case of Bronchitis on the edge of Pneumonia. What kind of hospital doesn't give a patient antibiotics or an inhaler when they're that sick!! He needed help an he didn't get it. He will be lucky if he doesn't end up in a hospital bed due to their negligence!!! Frye is the worst hospital in the state of NC an the doctors are not worth a damn! If my boyfriend ends up in a hospital bed I'm sending Frye Hospital the medical bill cause it's their fault if he does!!

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  • Judy Huff
    19 December 2017

    Frye is where you go to die.
    Horrible experience.
    I was told that I was getting sick "because there was stuff going around" after I was brought there after a car accident because I was dizzy and nauseous.
    I had to go to another hospital to learn that I had a concussion!! Way to go Frye!
    Yahoos.

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  • S J
    13 December 2017

    This time around i was told to go to HI DR that what is going on has nothing to do do with past surgery gastric by p add that almost killed me same Dr he is I've heard a good Dr last year March 2016 I was in getting meds changed well I came out with busted arm I called for records no mention what happened and the way it was busted was a cop psych take down hold n told i was suicidal if suicidal why let me walk out of a locked ward? Wake has took them over now poor Wake Dear owner I would love to call but when the arm got busted n I put the review on here recently told couple new Dr's yesterday 12/11/17 I got a bill in the amount of 1,4500.00 from when this happened in March 2016, so thank you but doubt is be helped very much

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  • Ice Princess
    19 September 2017

    Frye hospital is super bad not only was my boyfriend and his grandma and mother were in a bad accident they literally left him in the waiting room with a concussion, broken ribs, and cracked sternum. I wanted to raise hell so bad it's ridiculous and I hate to say this most hospitals like that is a place you just go to die at they don't care at all employees suck and more importantly I hate their attitudes.

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  • None Ya
    10 September 2017

    John Wallace should be fired: rude condescending abusive to patients berates people who are injured and need medical care. Because of his lack of help I had to go to the ER 5 times in a week because of a serious lumbar issue that felt like my back was broken. He refused to give me adequate blood pressure medicine and my bp was 189 over 116 after following his orders to take one 25 mg metopropolol luckily I made an appointment with a doctor and had some medication left that reduced my blood pressure just In time before having a heart attack.

    Patrisha Johnson is a c*nt and should have been fired too but they dont care if their staff abuses patients, she's nasty negative mean hostile abusive mocked my concerns about my back which I've had a few issues scared about my back injury was more severe each time calling me CRAZY. The first time I was there I was not even able to stand or walk I would have had to be brought up in a stretcher by EMTsI happened to have an old prescription of Vicodin I ended up having to take two to be able to get up and walk to the hospital the pain was excruciating the jerk was BEYOND DISMISSIVE ABUSIVE basically refused to treat me saying nasty things to me because I had to take what was left from an old prescription to get thereif I took an old prescription that by default means I don't take them you rude idiot. All the times I've come there I never indicate a desire for pills. I could understand if I came up there all the time begging for pills but I never do.

    Every time but 2 times I have been there my blood pressure is elevated significantly they won't give me anything to lower it except one little pill send me home and nothing to have filled at a pharmacy. I went there once thinking I was about to have a stroke my head was pounding strangely they refused to help me COMPLETELY REFUSED WHEN I KEPT BEGGING FOR HELP OVER AND OVER.

    My doctor doesn't prescribe certain medications (like narcotics), and the ignorant John Wallace berated me for not going to that doctor for help, when i was in need of immediate help I couldn't and frye is close enough I can get to it.

    John Wallace refused to give me shots in my hip to help alleviate the pain I was in, which was really terrible pain, and I had to walk home in jeopardy of a possible assault, (I have been assaulted many times for no reason even almost getting assaulted in the waiting room of the ER at Frye and the nasty woman behind the glass wouldnt even get security or a police officer to stop the assault and make the girl go to jail, I never even spoke to her she started swinging and kicking at me when I was in two casts and my entire face was black and blue from almost being murdered 3 days prior, that same nasty woman hung up on me when I called begging her to please ask the doctor who treated me to write the prescription because I was in so much pain AND I HAD INITIALLY DECLINED THEM AFTER BEING STABBED MULTIPLE TIMES AND HIT 30 OR 40 TIMES AND HAD 10 LBS OF GLASS SLAMMED IN MY FACE); or inability to actually walk home because he refused to help me again, under prescribes every time, treats people like garbage.

    John Wallace also knows my dad is a pastor it was easter weekend refused to give me shots to relieve the pain and it took literally 6 days to get medication the shots would have at least alieviated the pain for 2 days.

    John Wallace thought it was cool to cut off someone's cast who came in after me instead of giving medical care to someone who was in severe pain who was there for hours waiting for help typicalmy body locking up in excruciating pain like a full body muscle spasm due to severe anxiety which I tell them every time I go there and they never give me anything for anxiety it got so bad I would wake up in excruciating pain that was like a full body charlie horse but 10x worse and yet no help for anxiety or blood pressure meds Sometimes a hospital is the only medical care someone can get at the moment and you need to help people who need help not abuse and neglect them.

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  • Eleanore Larson
    07 September 2017

    My Dr.and his nurses were very kind and caring. They understood my pain , my fear and did everything thing they could do and never once dismissed me. Even though I was there 3times in 2 1/2 weeks they took me seriously and made sure to check everything out and explained everything clearly. I recommend Frye to all people that need quality healthcare and to stay far far way from CVMC!
    Although CVMC CLINICS are great. But the hospital ER is a nightmare and dangerous.

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  • Kayci Sepulveda
    13 August 2017

    I will say that the Frye Medical Center ER department needs to greatly work on their customer service skills. My mom brought me to Frye Medical Center ER on 7-13-17 due to having an active miscarriage and was concerned my body wouldn't pass all the tissue on its own (I'm from out of town and my OBGYN appointment wasn't until 7-25-17). I had went to an ER in Virginia the day before (7-12-17) and found out I had a blighted ovum and a missed abortion (fetal pole stopped developing at 6 weeks 2 days and my body failed to see I was no longer carrying a viable pregnancy until almost 7 weeks later). The ER in Virginia didn't bother doing a D&C while I was there.

    When my mom had brought me into the Frye ER, they were in no major rush to try to get me back there (they could even see I was in an immense amount of pain). The triage nurse did not know what a blighted ovum was and even had to look up how to spell it on her phone in front of me and my mom.
    My mom asked the front desk several times how long it was going to be until I was brought back, and it wasn't until I started bleeding (I had started to pass a bunch of tissue) all over a white chair in the waiting room for them to get things in motion. After I got into a room, I didn't see much out of my assigned nurse and the ER doctor. The assigned nurse blew out 3 of my veins trying to get an IV in. After shift change, another nurse managed to get an IV in after 1 try. The pad I was also laying on was not changed much (I passed a lot of tissue and the sac onto the pad). I was sent up to ultrasound to have a vaginal ultrasound done to see if I had any tissue left. After the ultrasound was done, I was left up there for what felt like a good 20 or so minutes before I was brought back down to the ER. The ER doctor said it looked like everything had passed on its own going based off of the ultrasound. My mom had mentioned to him that with her last miscarriage, the ER she had went to had told her she passed everything and she ended up hemorrhaging due to them not double checking (you can bleed heavily and get a serious infection if the tissue and sac/placenta are not cleared out entirely). The ER doctor ended up doing another vaginal exam and found that I still, in fact, had tissue and the placenta in my cervix/uterus. He couldn't even tell if it was the placenta or sac that was in my cervix at that point (I knew it had to have been the placenta because I had seen the sac earlier when it had passed). He decided to call the on-call gynecologist to set up a D&C. A lady came in to get my medical history and surgery history for the anesthesiologist while I was still in the ER. The lady was extremely rude and told my mom she had to come over and fill out the paperwork for me, even though I was capable of filling it out on my own.

    The nurses and doctors/surgeons up in same day surgery were far nicer and treated me far better. My mom even said that if she has to go to the ER in the future, she refuses to go to Frye due to everything that happened to me.

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  • None Ya
    22 June 2017

    John Wallace should be fired. He is rude condescending and almost abusive to patients and berates people who are injured and need medical care. Because of his lack of help I had to go to the ER 5 times in a week because of a serious lumbar issue that felt like my back was broken and he refused to give me adequate blood pressure medicine and my bp was 189 over 116 after following his orders to take one 25 mg metopropolol luckily I made an appointment with a doctor and had some medication left that reduced my blood pressure just In time before having a heart attack. He should be fired and so should Trish/a who Is a nasty negative mean hostile abusive person who mocked my concerns about my back which I've had a few issues with and was very scared about my back injury becoming more and more of a problem over time who had happened before but was more severe each time calling me crazy because I didn't want to be vulnerable to assaults which would leave me completely defenseless, unable to exercise or clean or feed myself and barely able to move and worse than all being hooked on opiates which is a huge fear I have that may happen one day as much as I fight going on that garbage. These people should be fired immediately. I strained a muscle around my heart exercising and thought I was going to have a heart attack from my symptoms and wouldn't go back to Frye because of the abuse and cruelty from John Wallace and Trish/a I suffered 3 of 5 times in a weeks span and luckily for me it turned out to be a muscle strain that didn't end up fatal and a heart attack these people need to find other jobs that have nothing to do with vulnerable people in need of medical care my doctor doesn't prescribe certain medications (like narcotics), is hard to get help from their staff, and the ignorant John Wallace berated me for not going to that doctor for help, when i was in need of immediate help I couldn't and frye is close enough I can get to it. He refused to give me shots in my hip to help alleviate the pain I was in and I had to walk home in jeopardy of a possible assault or inability to actually walk home because he refused to help me again and under prescribes every time and treats people like garbage. He also knows my dad is a pastor and it was easter weekend and refused to give me shots to relieve the pain and it took literally 6 days to be able to get medication due to easter weekend and the shots would have at least alieviated the pain for 2 days allowing me to stand up walk and cook and clean. I ended up losing 7 lbs because I was unable to move for 6 days. He is a real jerk and should not be in medicine and is not qualified to appropriately deal with people who need help, he abuses people who are scared and don't know what's wrong with them and thought it was cool to cut off someone's cast who came in after me instead of giving medical care to someone who was in severe pain who was there for hours waiting for help typical a female doctor who was a real doctor was so nice to me and could tell what was wrong with me because she had a lumbar issue and helped me and another blonde girl identified my body locking up in excruciating pain like a full body muscle spasm due to severe anxiety which I tell them every time I go there and they never give me anything for anxiety to the point that it got so bad I would wake up in excruciating pain that was like a full body charlie horse but 10x worse and yet no help for anxiety or blood pressure meds You know you jerks sometimes a hospital is the only medical care someone can get at the moment and you need to help people who need help not abuse and neglect them.

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  • Crystal Huffman
    30 May 2017

    This hospital is a joke, always has been, always will be. Well, the ER is, I can't really speak for the rest of the areas. Went by ems yesterday. I am a diabetic with hypertension as well. Even with a very high blood pressure and fever I was sent back out to the waiting room for approx 6 hours. Once I was finally in a room, I saw a very inept PA who was acting like his guess was as good as mine. I had double conjunctivitis also and was literally in too much pain to close my eyes. He acted like it was normal irritation and was very dismissive. With 2 physicians in "acute care" and a practitioner in "express care" these wait times are above and beyond ridiculous. Along with CVMC this place doesn't even deserve one star.

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  • Lance Whisnant
    20 May 2017

    We just recently had our 2nd baby here. We had a totally awesome experience. So much better than the 1st time at Caldwell Memorial Hospital. From the doctors all the way to nutrition and house keeping did a excellent job. I couldn't have asked for a better experience.

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  • Vanessa Zhang
    09 May 2017

    I had a baby in the hospital. The hospital service is fine. But after I leave the hospital. It was a nightmare.

    They are so irresponsible. I got a paper from them said if I have a fever after I get home call the listed number. I did have a fever that afternoon, and I called. They simply told me to go to emergency room. They told me because I already discharged from the hospital they will not answer any questions from me. Then why gave me a document said call this number!!!!

    My experience of their customer service in the billing office is soooo bad. The hung up on me in the middle of conversation. I was just asking questions about my bill. They are very disrespectful to customer. I will definitely not go to this hospital ever!

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  • Jennifer Stodden
    31 March 2017

    M. Jones works with billing/legal. I have a credit of over $700. However, there is a dispute between BCBS and Frye. Unfortunately, until this is resolved I can't get my refund. I call every few months to find the status of my refund (waiting since August 2015). I am friendly and respectful when I call. Ms. Jones is rude and very disrespectful towards me/patient. A HUGE disappointment in customer service. If I owed money to Frye, I'm sure they would not hesitate or wait almost two years to reconcile.

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