Fairfield Inn & Suites by Marriott Columbus OSU
3031 Olentangy River Rd, Columbus, OH 43202, USAAbout
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Added by Jopie, at 27 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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22 December 2017
I have to say out of all our stays in Columbus this past month the Fairfield Inn out does the rest by far!! We have stayed in 4 other Hotels that are supposed to be better but there is nothing like the hospitality of this hotel! It makes my heart warm to know great people and great service still exists!! Thank you Fairfield!!!
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19 December 2017
The room we stayed in was very comfortable, the bathroom was clean, and we thought the bed was very comfortable. However, our neighbors were playing twister and screaming/laughing in their rooms until midnight. They also woke us up with their noise at 2am, so we called the front desk to have them send someone up to tell them to be quiet. This was not the hotel's fault by any means, but it was still extremely irritating that we got a horrible night's sleep.
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30 November 2017
Came here to go to a concert at the Schottenstein Center. The staff was very friendly, Sharon at the front desk was amazing. They even provided a shuttle service to the concert and our driver Justin even played the artist on the radio on the way there. It is pretty much next door to the venue if you're looking to stay after an event. The bed was perfect, I could've stayed a whole day in there.
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21 October 2017
Honestly disappointed. For ~$200 I got a bathroom door that did not close, a toliet that has weak flushing power (you have to hold the handle down for awhile for everything to flush), and many more. I’d be ok with all of this if it was less than $200 but for all the negatives, I definitely did not get my moneys worth.
From my perspective, my stay should have been satisfactory.response / report this review -
17 October 2017
Great location with restaurants around, not too far from downtown and the Short North area. The room was an ok size, it slept up to 4 people and was pretty tight with 4. The beds were comfortable and clean. Breakfast was good and had a variety of options. The parking was easy to access. The staff was friendly.
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14 October 2017
It took 30 minutes for the guy to check me in, even though I had prior reservations and had called to check in on my way.
The next afternoon, I got back from my conference, and find out I hadn't actually gotten into the systemwasn't registered. Still had to pay for night #1.
The next to last evening, I found out there is shuttle service to the location I have been paying $20 a day to Uber to and was never told about (even though I talked to the front desk several times).
Last morning, my 6:30 wakeup call didn't happen. Slept until 7, when my phone woke me.
It is a very nice location, very clean and has a good breakfast, but it has perhaps the worst customer service I have seen at a hotel in a very long time.response / report this review -
04 September 2017
Facilities were clean, location is accessible, hotel has convenience of a shuttle that services a 5 mile radius. Staff were friendly, but not overly welcoming or helpful. The hotel is really big for Fairfield. It feels recently renovated or at least well maintained. Seemed like there were several wedding groups there for the weekend as we had difficulty getting a returned shuttle run in a timely manner. But overall I would recommend this hotel to a colleague and I wouldn't have any concerns to be a repeat customer.
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28 June 2017
The front desk employees were so amazing! So friendly and helpful! We had to switch rooms from day 1 to day 2 and they all did their best to get us in our second room as quickly as possible. They offered to take our bags and hold them for us, even though we just kept our bags in our car, it was very nice if them to offer and to try to help us as much as they could. Breakfast was great, and all employees were very nice and friendly! The next time I come back to Columbus I would stay here again, for sure! The location was great, it's so close to Ohio State University! Within walking distance of the Schott. Thank you to everyone who works there for making our trip perfect!
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12 May 2017
The staff was very friendly. Very accommodating. The breakfast was good and the room clean. The shower was great. The water steak was very strong and the shower head was adjustable. Overall it was a very pleasant experience.
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30 April 2017
It was a nice place. The staff was nice and the lobby looked very neat. The rooms were decent.
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25 March 2017
Staff went above & beyond and made sure my stay was excellent. Pretty good selection for breakfast in the mornings. Located near several restaurants & bars within walking distance.
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02 February 2017
It's a great hotel in the day but if you want a good night sleep good luck! Our room faced the parking lot, which is totally fine except there were 3 parking lights shining right in our window. Still not a big deal because everyone wants a nicely lit parking lot. The problem is with the curtains. THEY DO NOT CLOSE ALL THE WAY!! The track only goes about a quarter of the way on either side. So you are left with white sheer curtains that allow the bright lights right through them and into your room. It's like sleeping with every light on in the room.
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03 January 2017
Staff was excellent and very helpful. Rooms were clean and the building is well kept. We had a large group from out of town for a wedding. We held the rehearsal dinner in the meeting room. The staff had all the tables and chairs set up with linens on the tables. We highly recommend the Fairfield Inn!
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