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lodging

Extended Stay America - Dallas - Las Colinas - Carnaby St

5315 Carnaby St, Irving, TX 75038, USA

About

Extended Stay America - Dallas - Las Colinas - Carnaby St is a lodging, located at 5315 Carnaby St, Irving, TX 75038, USA. They can be contacted via phone at +1 972-756-0458, visit their website www.extendedstayamerica.com for more detailed information.

Location :
5315 Carnaby St, Irving, TX 75038, USA
Added by Jopie, at 31 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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13 Reviews

  • Heidi Limtiaco
    19 December 2017

    Cleanliness needs improvement! I had maid service but first time she cleaned was like a 2 yr old. I reported to front desk who didn't do a thing! I deep cleaned entire room myself. Front office were nice but the rooms are not clean going in. Real turn off for me

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  • Dylan Arena
    13 December 2017

    Checked in and a couple hours later found out other arrangements were made and the room was no longer needed. Went to the office to explain the situation and possibly get a refund and the front office staff couldn't be less interested in helping. They said they couldn't use the room and refused to issue a refund. After some back and forth nonsense and the feeling of pulling teeth they offered to refund $30.Really? This place is a joke.

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  • Nichole Huffaker
    11 November 2017

    I love it here! Staff is amazing and helpful all the time rooms are always clean bed is super comfy. I am still staying here!

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  • C W
    26 September 2017

    The staff at the front was very nice and helpful but the place overall is really run down and quite nasty. After checking in and finding my room I immediately noticed how crazy hot it was inside. Well, the air was off but after turning it on and letting it run for a few hours the fan just stopped. Basically the thermostat that only goes down to 60 was telling the compressor that it's 60 degrees in the room. I was laying here sweating through my clothes and could not believe that it was even close to that temp. So I pull my digital laser thermometer out of my work van and test the environment. My calibrated thermometer says it's almost 80 degrees! I guess the carnival rigs the AC's here like they do their games. The fun continued in my room when I found out that there were no towels at all or ANY toilet paper! How do you discover this? Well, I'll let you think on that so you realize how inconvenient it is to get to your room and not have any toilet paper! Also, the linoleum floor was so sticky that I had to re-wash it myself! The appliances are very old but they do work. So that's good. The shower knob is rusted and the spout is shooting out through a hole in the wall but there was hot water. I guess overall this place is functional, however not preferred. The feeling you get here tend to make you expect to find a body outline on the floor with police tape all over. Or hearing the guy with a crappy IT job next door crying himself to sleep because his wife kicked him out after finding multiple hard drives full of strange Japanese porn.

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  • Bethany Blume
    19 September 2017

    I recently stayed here for three nights with my husband, and if I could leave zero stars, I would. They do not deserve one star.. this was the worst hotel I have ever been to. Right off the bat, there were fruit flies everywhere! Long black hairs in the bed, and there was a bad smell in the fridge. Just walking around outside, you can see trash everywhere! The worst of it, this hotel boasts its free breakfast, they had no breakfast for us on our stay. They said they are waiting for the shipment. We paid extra for the breakfast and did not get any sort of refund. What they did have as far as food, is coffee, and old granola bars.. well that's nice of them hahaha.. not. Needless to say we will never return to this hotel again.

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  • Francisco Arriaga
    30 August 2017

    My sister and friend was given a room that looked to be occupied. Clerk had only hand paperwork no computer to speed process. Had to be given another room for them. I had to sleep on the couch in my room after finding a bed urine stained bed. Of course with limited supply of rooms available and checking in at midnight. No management to work with. Hallways smelled like an old restaurant. I would think twice about this place. The doors where always propped open with people smoking at the doorway. Not a secure building.

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  • Sandra Strickland
    03 July 2017

    If I could give this abysmal place a 0 star rating I most certainly would. Thank goodness it's a temporary part of relocation because this hotel of ill repute has given the worst first impression of the area ever. The staff literally cannot bring themselves to do anything. There is someone smoking pot in an adjacent room, and despite complaining to management every single day the odorous offender remains. The room WREAKS of weed. All clothing has a hint of weed smell now, and the staff doesn't care. The blatant disregard for guests is unacceptable. My boyfriend was told that he could move everything to a new room. Yeah, they expect him to do the work. They will not remove the smoker, and they know good and well who it is. You would think the wash cloths and towels were magical because the desk staff makes you request them two days in a row before they will actually hand anything over. They have yet to clean the room. There are no utensils, dishes or cookware in the rooms. RUN!!!! It doesn't matter how great the price is. You will pay dearly in frustration.

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  • Cos Campbell
    19 June 2017

    Great place to stay, especially if you get a Hotwire deal. Clean, good crowd staying here, very comfortable. Irving is a good location, easy to get to Dallas, Grapevine, Arlington, and Grand Prairie. You don't get room service unless you pay extra, but you can take towels to the front desk to exchange them anytime. Rooms aren't large at all, but include a fridge, two burner stove, and microwave.

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  • Charles Robinson II
    31 May 2017

    Great location. Professional and upbeat staff. Clean quiet atmosphere. Nice appliances.

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  • Jiselle Price
    18 May 2017

    Cozy and convenient for a long term stay and the value for a hotel is excellent. I feel like I have lived in an apartment for my visit to Texas. I would recommend ESA to others.

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  • Brock Medlin
    20 April 2017

    Nice enough for an overnight stay, but nothing spectacular. Recent renovated. Floor was a bit dirty when I got in. The shower head was too short to comfortably take a shower without bending in half.

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  • Shirley Zeidler
    16 April 2017

    After checking in we went to our room to discover that we not only didn't have one thing in the kitchen cabinets, but not even ice cube trays in the refrigerator. When I complained at the front desk I was told they didn't have dishes, utensils or pans because all were being used. The next morning I spoke with the manager as I had been instructed to do and she said that they are not equipped with enough dishes, glassware,l utensils, pans, coffee makers or toasters for each room. I called corporate and they said they were aware of problems in many hotels and they would look into my complaint. They never got back to me or seemed the least bit interested in my very bad experience. DO NOT STAY IN THIS HOTEL and after dealing with corporate I also say DO NOT STAY IN ANY EXTENDED STAY AMERICA!They not only do not provide what they advertise, they don't care that they don't provide what they advertise as available.

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  • Bjoern B
    07 April 2017

    The location could be a little confusing for some. Many hotels in the area, and it's near a couple busy roads. But still quiet on the property. There was some renovations going on, so some of the parking spots are unusable. Internet speed was..average. The kitchenette in the room was a little lacking. And because it's an extended stay, you gotta go to the front desk for clean towels and dishes if needed.

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