All of Emory is good but the Drs can be arrogant. Remember you’re here for treatment and healing. Not fun and fellowship..If you keep that in Mind. They are awesome. Knowledgeable.. if they don’t know the answer or plan- They go find out. Massive resources !!
Dr. Chen and nurse Songia were amazing and did a fantastic job being thorough and with patient care. The time it took us to be checked out was ridiculous. He let us know we'd be discharged soon and I believe he completed our paperwork LONG before it was brought to us, I had to go to the nurses station and ask for it.
My teenage son asked for Tylenol and is injected with a powerful opioid instead, with no notice to me. Nurse did not have nuanced command of English. Poor communication by 3 nurses. I will never voluntarily return to this hospital. A scary experience for what should have been a routine surgery.
I had outpatient surgery and found this facility outstanding. Every staff member, from check-in to discharge, met or exceeded my expectations. The office staff was friendly, courteous, and helpful. The medical staff, nurses, orderlies, anesthesiologist, and doctor were all knowledgeable and professional, and displayed remarkable people skills. On the whole, they managed to make me feel as confident and comfortable as possible.
Thanks to all for managing to turn this into a positive experience!
Amazing experience visiting this facility. Staff and doctors were very patient and kind.
My care in interventional radiology was absolutely wonderful! Great teamwork focusing on safety and keeping patient and family informed!
The staff and nurses here were amazing and gave close attention! I got admitted here twice during my pregnancy and both the times the staff and nurses were so caring. The place is clean and comfortable too. I had to cancel my Baby shower coz of some complications but the hospital insisted and was generous enough for me to have a baby shower celebration at the hospital hall itself. My doctor and couple of nurses attended the baby shower too which made the whole process so personal and amazing! Jessica and Dr Whitney cook delivered my Baby and we are super Thankful to both to make the process so special and smooth! Would highly recommend this hospital for delivery.
Always awesome. Treating brain cancer is stressful and they are so comforting. Always. But I am a laid back lady. I try to be a good low maintenance patient. They always tell me how much it is appreciated.
I have delivered two babies here and each time I really enjoyed my stay. The nurses on duty were very polite and helpful. They respected our privacy. It was a very quiet and peaceful stay. My OB was the OB on duty so it was nice to know that should I need anything, she was also staying overnight in a room gown the hall.
Since our babies were healthy, we were allowed to go home a day early as long as we agreed to follow up with the pediatrician within two days.
A few days ago, arrived in an ambulance to the emergency room with my elderly grandfather who fell and broke his shoulder. For context, he was 82, had to be on oxygen tanks 24/7 at a very high setting and could barely take a couple of steps before he would be completely exhausted. The staff refused to call the on-call orthopedist to see him and they had no social worker on duty. After waiting for 2 hours for him to get looked at, an emergency room tech put a sling on his arm and then the hospital wanted to send him home. My aunt told them we needed to talk to someone because we didn't have the means to take him home, no exit plan or a way to take him home: with his arm broken he could no longer even go to the bathroom or stand up without someone lifting him up. We had no wheelchair, no oxygen for the ride home. The person that my aunt spoke to responded with 'sounds to me like that's a social problem, not my problem', even though the hospital had no social worker available to talk to. We felt neglected, we were spoken down to, and started to despair because he was in a lot of pain and there was no solution presented to treat his completely broken bone or for us to even transport him. There was no compassion shown except for one of the doctors that did briefly get to see him, was the only one to show some human warmth and concern. We are all extremely disappointed that a hospital with such a prestigious reputation treated us and my grandfather so poorly, especially when the healthcare field so closely aligns with social situations and with people that are in need of help, care, and human compassion
We delivered my baby boy here on 3/8. I cannot say enough good things about our experience here. The Nurses and hospital staff were extremely courteous and professional and genuinely caring. My wifes labor was progressing rapidly, we showed up at 6pm and my son was out at 7:16pm. We had an army of nurses in the delivery room working together in unison to make sure everything went right, and it did! All of them were extremely knowledgeable and professional, never once did I feel like they werent qualified to be there. The only hitch is that the on call MD couldnt make it in time to do the actual delivery, but Nurse Mona and Nurse Jessica were able to execute the delivery flawlessly. The on call MD showed up two minutes after the delivery to help patch things up.
Another thing I liked a lot was that every person who came to our recovery room, whether it was an MD an RN or even a hospital staffer, asked us "is there anything else I can do for you before I leave? Do you need anything?" Nobody was above the customer service, which made us feel very welcome and comforted. I also observed that all the nurses and other staff seemed to genuinely like eachother and worked well together. Very professional. I highly recommend this hospital if you are thinking about delivering here.
Worst service every . When I arrived it was only two people in the lobby. I waited 5 hours before they called anybody name. When they called names. They called three people who just walk in in front. Of me. I walk up to the desk and stated I waited 5 hours I know it is by your issues . They couldn't even find my paper work. Then the guy said ooh I see what happened I'll come and get you in 5 minutes. 5 minutes went by know one came. I waited other 2 hours still haven't been seen. I'm still waiting and the lady at the desk stated we only have 110 beds so there is nothing we can do. I'm still setting here waiting. Other hour gone bye. This is. They worst hospital I ever been to. I felt like I was at Grady with know insurance. I have insurance. Unprofessional staff . Front staff have no customer service skills. Please keep in mind I haven't made it to the back!!!!!!!! Please don't go to this hospital. They worst emergency every.
I see all the horrible reviews but since I was not a patient I cannot confirm these experiences.
I came here to visit a friend over a snowy Jan day.
The main entrance is on the opposite side of the emergency entrance.
There were signs everywhere about black ice.
There were 2 greeters that told me where to go.
The hospital was quiet and did a lot of things my friend needed during her stay.
The hospital was patient with large number of family visitors.
So I really don't have any complaints. There were even comfortable chairs in the hallway. But since I cannot fully testify on the care of this hospital I will only give it 4 stars.
This is the third operation I have gone through while staying at Emory Hospital at Johns Creek. All of the staff members are outstanding. I've only encountered positive, caring, informative staff members. I could go on and on with accolades for Emory at Johns Creek.
I have lived in several large cities and for whatever reason have had to visit their largest hospital . Nothing compares to Emory Hospital at Johns Creek.