If you're looking from Mars that they'll give you service with a smile
That parts guy with the beard knows his parts. And their master tech. Is on point.
My boyfriend and I had been searching for a new vehicle for him for quite a while and everywhere else we searched, just seemed to be interested in "the sell". When he met Vernon at Dyer Mazda, he talked more about the man than the vehicle that night. The next day, we came back and purchased the truck from him. He was honest, up front, personable, and did not give us the typical "salesman" vibe. He was genuine and wanted the best for us and because of him, we believed this truck was really what he told us it was. He did not lie and say its better than what it really was, nor did he push us whatsoever. We told him how appreciative we were of all of his help and really hope the company knows how valueable he is. He made the vehicle buying experience a personal one and I cannot thank him enough for finding him the perfect truck! Thanks again, Vernon!
The dashboard on our Mazda 6 has been melting for years. Mazda extended the warranty on the melting dashboard, but they never have any in stock, they are always back ordered. The best part is that we recently took the car in for a passenger airbag recall, and the sloppy staff proceeded to drag the hot melting dashboard on the a pillar, the windshield, and the sun visor. Now I have this disgusting mess to clean up, if it even comes off at all. A professional staff would have either cleaned up their mess after, or properly taped off any potential affected areas prior. This isn't the only melted dash your people have dealt with, it's just plain lazy.
I just purchased a car and the service was fantastic thanks to Vernon Tynes and Robert Medina.
On the 31st of May, I had what I will say was the absolute pleasure to do business with Pete, Chuck, and Brandon at Dyer Mazda in Vero Beach. They were able to put me in a lease on a 2017 Mazda 3 Touring that I am happy to drive today. I held off a week from leaving a review because I wanted to see how much I would enjoy the car and I can say I love it. My car before this was a 2013 Honda Accord and the 3 Touring is so much nicer all around. It's more comfortable handles better and much less road noise while driving. Yes it is a four year newer vehicle, and I drove a new Accord, but I didn’t enjoy it as much as Mazda 3 on the test drive.
As for the dealership, I will say it was by far the most comfortable hassle free car purchase I have ever done. I provided them my numbers, and to my surprise, they were able to come below what I asked. This is something that almost never happens and trust me I wasn’t a pushover. I think it was the professionalism and understanding of the gentleman at Dyer Mazda that was able to make this happen. It was much appreciated in my wallet for sure.
After the sale Pete as able to walk me through every feature the car had to offer. Some I was unaware of that came in this model. He is a great person and salesman with the proper knowledge of the brand and models.
I will say without a doubt that I am very proud that I have purchased from Dyer Mazda and for certain will do so again. Yeah, I may have sounded like a commercial, but I’m truly happy with my purchase how can you not?
Vernon Tynes was a great help in getting the price I needed for a new car. Thank you so much for making it a quick and easy experience.
I want to thank Tom Deschler and Brandon Reynolds for the wonderful sales experince I had at Dyer Mazda. I was one of those customers who checked out many new cars . I looked at them and their specs, I test drove them, and then had to decide out of many brands, which make and model to buy. I have to say I was probably what would normally be considered a pain in the butt customer because before I made my decision, I had been to Dyer 4 times, to the point Tom and Brandon knew me. Each time I visited, I was welcomed like an old friend and they gave me their time and energy to evaluate a car. I never felt pushed. I never felt like I was an annoyance. They went out of their way to find the color I was looking for and when it came time to make my decision, one of the major factors was the dealership and how I was treated. I leased a Mazda 6 Grand Touring model which has many hi tech features. Aside from a car driving itself,this car has everything from lane departure warnings, cross traffic alerts, blind spot monitoring, potential brake assist upon possible collison and cruise control distance monitoring and speed control on cars in front of youamong others!! Mazda makes a fine car and I urge anyone interested in buying a car who is reading this, to visit Dyer Mazda on Rt. 1 in Vero Beach. You'll love the cars and the people who work there.
I had a great car buying experience at Dyer Mazda! I did my research and knew exactly what I wanted. My sales guy, Justin, was so helpful and professional. He and Chuck, in finance, answered all my questions and made the process so easy and painless. I love my new car and would definitely buy from them again!
How car buying SHOULD be! The Dyer family is lucky to have both Brandon and Alan. They made the entire process easy and painless - extremely transparent and honest guys! After a not so great experience at the Mazda dealership in Melbourne, I would highly recommend making the extra drive to go see these guys. They were patient with all of my questions, didn't just explain the "bells and whistles" of the car (like most car salesmen do with women), but took the time to explain the specs behind the more technical aspects of the vehicle. Can't wait to go back to say hello when I get my vehicle serviced! Thanks for all you guys have done for me!