Recently purchased a Camry from Bev Smith Toyota. I can't say enough good things about salesperson Heather Ray. I have zero patience, but she processed the entire transaction in a smooth and timely manner. Heather is a consummate professional. She does not use "pressure tactics" and and actually listens to what the customer wants. Kudos also to Paul Reyes, who downloaded the apps on my cell phone, and explained everything in great detail.
I recommend Marco and Mario they did a handsome job and not to say Cameron was amazing too I totally recommend this place they will work out with you trust me you will get out with a happy face. I have to say the manager he was amazing too nice people totally recommend them I specifically recommend Mario and Marco 💯 they know what they're doing. 😄😍😘
I was able to commit to a vehicle without even walking into the dealership (I started locally and quickly realized I needed to go elsewhere in order to work with individuals I connected better with and also had more inventory). I connected with many dealerships in the state of Florida (probably 15) and in the end Bev Smith was the perfect fit. I submitted an inquiry online and was reached out to in a timely manner. The information that my sales rep, Fred, provided to me was information no other dealership provided - from the vehicle itself to the aggressive offer given and incentives. Fred was very easy going and not pushy. He was always available for any questions I had and when the offer was submitted to me everything was up front with no "catches" or anything hidden. He gave me the time I needed to make a decision based upon what was best for me. Once I committed to the vehicle I worked with Tom in the F&I office and he was very thorough in his explanation of the paperwork I would be signing when the vehicle was delivered. He went over everything, was very professional and well-spoken. He explained all of the add-ons available but did not try to scare me into getting anything that was not necessary for me. The vehicle was delivered by Wally and Paul. Both were very friendly and answered any questions I had. All of the paperwork was very well organized and prepared so the process was quick and simple. The following day I connected with Fred; and Tom in the F&I office followed up with details on the next steps. This entire process made leasing a vehicle very easy and I would absolutely recommend this dealership to someone else. When my lease is over I will absolutely return to this dealership even though it is a few hours away from me. It was certainly worth all of the research to find Bev Smith.
I drive1 hour to do business with the best team around!
It is quite apparent that the leadership at Bev Smith Toyota holds their employees to very high standards.
Soon I will be ready to purchase my 3rd vehicle from this dealership due to the excellent customer service. from purchase.. to service, and don't forget the ladies that process your
payment!
Should you feel that you have an issue at this amazing dealershipyou may want to consider walking. LOL
The Assistant manager of the service department Sean was very helpful and prompt. My vehicle was in and out fast. They also informed me that other services were needed but didn't push it. It was overall good experience with excellent customer service. Thank you Bev Smith Toyota!
We took our 4runner to the service department for some recall work. We have always had a good experience with the service department. My husband decided to look at a Tacoma. Needless to say we drove off the lot with our 4runner and a new/used truck. Charley was a no pressure salesman and literally worked his tail off for us. Their was a little hiccup with the finance portion after a couple of days, but the dealership made it right. I would absolutely recommend this dealership! Going forward we will be doing business with them.
I honestly would give them a rating of zero stars if I could. I called this morning about a Highlander I saw on their website with no pricing information. The woman on the phone, Andrea, put me on hold for quite some time and returned to the line to tell me the price and that she had to go to the back to find out because they just got the car in yesterday. I called twice after that to try to set up an appointment to come see the car, but each time was never connected to the right person. We showed up at the dealership at 7:30, after my husband got home from work, to see the car. After the sales people tried to locate the car they tell us that another salesman sold the car a couple of weeks ago. Can someone tell me how a car that came in yesterday was sold a couple of weeks ago?? I do NOT trust this dealership. Very poorly run - and probably understaffed up front as they always seemed in a hurry and not really interested in helping me with my needs. Will definitely be taking our business somewhere else and will not be recommending this dealership to our friends. What a waste of time!
My indicator light was on all day so I took my Toyota Camry to get checked out. Tim in service was very attentive. He took the initiative to check the tire pressure on all four tires. He said it was an easy fix, and took my vehicle to the back to get it taken care of FAST. Now that's what I call excellent customer service! More of a reason for me to want to continue giving Toyota my business. Thank you Tim for going the EXTRA MILE! :)
Mr. Ivan Rivera was an awesome Salesman. He was funny, courteous, kind and very Professional. He is a great asset to you company. I would recommend him as a salesman to anyone that wants to buy a Toyota.
Mr. Patrick England was also awesome. He is a great asset to your company also. He was very professional, kind, courteous and funny also. Please make sure that both of these gentleman keep their jobs.
I will stop by to see them sometimes.
Thank you and have a wonderful and blessed day.
I recently purchased a certified pre-owned 2016 Toyota Camry SE from Bev Smith Toyota in Fort Pierce. Overall, I am very satisfied with my purchase. The car is in excellent condition and drives like new!
I had some unique circumstances after purchasing the vehicle and the Staff at Bev Smith Toyota was very understanding and addressed all of my concerns in a timely and professional manner. It was a real pleasure buying from Bev Smith Toyota and I would highly recommend them to anyone looking for a quality dealership with integrity.
A special thanks to Liz Ivy and Cameron Russell for going above and beyond to earn a customer for life. Kudos to you guys!
Buying this car was the first and only time I have ever had a completely positive experience buying a car as a woman. Everything about it was beyond my expectations. Richard Soza was absolutely the most professional sales person I have ever come across and everyone else who helped me there was professional as well. I love my new car more than any other I have owned, couldn't be happier with the whole experience.
Well as always the service was great. When I drove up the person who waited on me was great. He got me in and the wait time for service was fast. I was out of their in less than 45min. Thank you Bev Smith for doing a great job.
I was at their Dealership on Sunday around 12:30 to purchase a new Tacoma, my wife and I spent 25 minutes looking at you inventory on the south side of the showroom. It was nice that all the trucks were open so we could look and get inside of them. After looking we decide to leave since we were never greeted by anyone, as I got back into my Black Tahoe someone walked by coming from the back of the store and ask if we had been helped. I told him we had been there for 30 minutes and no one had greeted us and we were headed back to Stuart to look at trucks. I drove to Ft Pierce to buy a new truck because I didn't want to buy one from Stuart Toyota. On our way drive out of the dealership the sales people were all standing on talking on the showroom.
My wife convinced me to just go and look at their trucks. I drove into their lot driving directly out back where the trucks were parked. It took about 2 minutes before a sales men greeted us, we found the truck we wanted and we drove it home the same afternoon. Easy sale, also I have purchased nine new cars and trucks for my family and my business in the last three years.
Exactly 1 week ago today and the salesman was supposed to call me back the very next morning. Haven't heard from him at all and it's been a week today. Got an email thanking me for coming in yesterday and if I had any questions. Only question I had was why didn't you call me when you were supposed tostill no call..that's the Bev Smith way I guess.
Leased a Toyota RAV4 with Jackie and she was great. I am never a fan of hanging at the dealership, but she made it painless. She took the time to find what I needed and delivered. Everyone was nice and professional and no surprises. I had to drive an hour to receive such great service, but it was worth it!! I would recommend it and I would definitely ask for Jackie L.