This location was very unprofessional, my husband had been to other diagnostic centers in the kansas city area including that one recently within 2 weeks of going today, there was a very rude lady (Kim) that was very unprofessional and insisted that is he didn't have his insurance card he could not be seen, furthermore I sent him a copy of the card for her and that stillwas not good enough for this woman. I went to diagnostic imaging 2 months ago for a mammogram and had not been since last year amd I wasn't asked for my car and was seen with no issues! Needless to say he nor I will ever visit the Lee's Summit location EVER!!!!
Diagnostic Imaging is the only place I go for their procedures. It is a great feeling to be in good hands with their well-trained, kind techs and radiologists . My GP doctor's office tries to funnel me in to "their place", I kindly refuse, DIC has years of my records.
All the staff were very nice and very helpful!
What a wonderful staff to have working for you! Barbara was just fabulous, I lost my insurance card and she was so patient and helped me get it pulled up so I could keep my appointment. It was a great experience.
The technicians are great, but the folks at the front desk need customer service/professionalism training. The job will be stressful and frustrating at times. Need to be able to manage that with finesse. General etiquette when speaking with customers/patients is very important.
Great staff. They are very efficient and friendly. I would highly recommend them.
Great people and service. Thanks for making appointments on Saturday convient for those of us that work during the week.
I go to Diagnostic Imaging every year for my mammogram. I get friendly service every time. I have never waited longer than 10 minutes. They are very professional and I get my results that day. I refer them without hesitation.
Anytime I have ever been to LS Diagnostic Imaging they have done an excellent job. They are much more affordable than the Outpatient Hospitals that the doctor usually sends me too. I use them for most everything.
If I could give a zero I would. Showed up early for 1:20 appointment . Was told an hour from start to finish. Got into imaging area quickly but then an hour later still waiting. Told sorry they r busy. Seems to me busy is THEIR issue. If your in that business plan accordingly. Still waiting ..
Been two hours Since arrival and past my doctors appointment upstairs.
Finally done 2 hours 20 minutes. Now late for doctors appoint and he still needs to read ct scan - lousy service. No excuse and we r busy is a poor excuse.