Fantastic buying experience! Staff was very helpful and willing to extend themselves to great lengths to answer any questions I had. Very responsive to calls as well. I felt no pressure to make an on-the-spot purchase my first time in the shop. Definitly a return customer and will recommend to anyone looking to buy a bike!
Great helpful guys. I had a great experience purchasing my 2017 yz250x. It came sooner than expected and was properly set up. Shop local.
Fantastic customer serivice and good prices. They had a good selection of bike accessories and the staff was willing to take their time with the simplest of issues. I would come to Derry Cycles for any riding needs and recommend them to all my friends.
Staff was amazing, super friendly and informative. Bought a YZF last year. No issues with customer service.
Live local so Im, always going in here. Some of my buddys wouldn't go there because of a past parts guy but I explained to them that hes not there anymore so now they are going back because they let him go. Ive bought a gsx-r from them not one issue , a street bob with no issues , and now currently a nighttrain that they basically have given me for nothing . I read a few reviews from people that that didn't like them but Im guessing it was because of the older parts staff. if they don't have something they are always wiling to order it and I usually get it next day.
This is my second bike Ive purchased at Derry Cycle. Both times the staff went out of their way to make sure my experience there was a pleasant one. Finance did a great job getting me a very low rate, and I bought the bike the same day. I know when I'm looking to upgrade, ill find myself back at Derry Cycle.
High priced, rude help, next to no stock on hand. But hey, if you're looking for slow work done at a high price, with shady businesses, definitely stop in.
Horrible customer service. The drive to another place is worth it.
My husband and I have had a very awesome experience with them! I'm honestly baffled by the other reviews I am seeing because I really couldn't see any of that coming from them with the experience we had! Steve was VERY honest and helpful through this whole thing!
Small selection of products in stock like gear & helmets, hardly anybody to help, manager once told me & my cousins walked in & were told to leave immediately because we were young (12-14) & actually chased my cousin all the way to Pizza Hut, poor customer service in general, Nault's Honda dealership in Manchester is better in every way.