Great car company good people in had great help thanks crystal dodge i give yall 5 stars ronnie was very helpful in friendly
Great experience at Crystal! Josh was extremely helpful in helping us find our new Jeep! Highly recommend
Just purchased a 2018 ram 1500 and I absolutely love it and the payments are even where I wanted them! They are amazing here
Cathy Watkins is very rude and unprofessional every time I come in for any service. All other service staff is very friendly and helpful.
Worst dealership experience EVER!!!!! They call you to tell you that you are approved not pre-approved!! and that they have options for you and when you get there they direct you to Jay in finance that all he does is BS you and then tells you to call him and when you do they tell you he is out of town. I specifically requested that they don’t make me waste my time and they prommised they would not.
If they hide from you selling imagine everything they do while you are making a deal and on your paperwork! Perfect example of a dealership with liars and not professional sales reps.
Good till I signed the contract lots of surprises higher interest rates than I expected payment higher than expected🤔
Very nice service manager. Didn't get any work done there, but I was greeted the minute I walked in the door and immediately got me into the manager, Frank
THE BETTER BUSINESS BUREAU HAS RATED THEM AS AN F.
THEY HAVE 7 COMPLAINTS AGAINST THEM 5 OF WHICH HAVE NOT EVEN BEEEN ADDRESSED 1 NOT RESOLVED.
THEY WERE TRYING TO JUST WORK A PAYMENT AND NOT THE PRICE AS WELL AS THEY NEVER INFORMED HER SHE HAD 2,000.00 IN EXTENDED WARRANTY MONEY . THEY WERE JUST GOING TO KEEP AS WELL AND CALL IT A DOWN PAYMENT AND INFLATED THE PRICE. WE WENT TO JIM BROWNE IN DADE CITY AND COMPARED VEHICLE EXACT AND THE PRICE DIFFERENCE WAS 2,800.00 LESS PLUS SHE IS KEEPING THE 2,000.00 IN EXTENDED WARRANTY MONEY. SO TOTAL OF 4,800.00. THEY WOULD NEVER GIVE ME A BREAK DOWN OF THE MONEY UNTIL F&I EVEN THOUGH I REPEATEDLY ASKED FOR THE BREAKDOWN DUE TO KNOWING THESE KINDS OF EVENTS.
THEY EVEN TRIED TO TELL ME THEY BOUGHT DOWN HER INTEREST RATE WITH THE CREDIT UNION. I CALLED AND CONFIRMED THAT THEY DID NOT DO THIS THE CREDIT UNION DOES NOT DO THIS TYPE OF ACTIVITY. THE REASON WE WENT THERE TO BEGIN WITH IS BECAUSE THEY CALL HER EVERYDAY TRYING TO GET HER TO TRADE HER VEHICLE AND HAS TOLD THEM TO STOP CALLING. I TOLD THEM WHEN WE GO THERE THEY HAVE TO STOP CALLING AND WAS TOLD THEY WOULD. AFTER THIS TYPE OF BUSINESS I INFORMED THEM IF THEY CONTACT HER AGAIN IT WOULD BE CONSIDERED HARASSMENT AND I WOULD PURSUE CRIMINAL CHARGES.
THEY HAVE AND WERE JUST TRYING TO TAKE ADVANTAGE OF A 70 YEAR OLD WOMAN. THIS IS PUSHING THE POINT OF THE NEW 2014 LAW, ELDER EXPLOITATION LAW. THERE IS A LOT MORE I TRIED TO PUT AND EXPLAIN BUT WAS LIMITD BY NUMBER FOR CHARACTERS.
Great experience buying from Crystal Dodge! This is our third purchase from here! My salesman was very helpful and really worked hard to find us the car we needed! Thanks Crystal for the great service! And thank you Shane O Mac
I most recently purchased my first vehicle from Crystal Chrysler Dodge Jeep in Homosassa and it was nothing short of a wonderful experience from the moment I walked in the door to leaving the lot with a vehicle I loved! My sales lady, Judy and the managers at Crystal Chrysler Dodge Jeep worked very diligently in helping me find the perfect vehicle for my budget. I highly recommend Crystal Chrysler Dodge Jeep of Homosassa to anyone who is in the market to purchase their next vehicle, you will not be disappointed in the quality of service that you receive from the sales department!
I was on vacation touring the area. I had a problem with my car. I was referred to this dealership. They were very helpful and fixed my car. They made it a pleasant experience. My vacation could have been ruined. Thanks to the folks at Crystal we were able to continue on. When I am in the market for a car I will be back.