Name: Delta Air Lines Inc
Address: 17801 International Blvd, Seattle, WA 98158, USA, US
Telephone: +1 800-221-1212

Delta Air Lines Inc is a point of interest, located at 17801 International Blvd, Seattle, WA 98158, USA. They can be contacted via phone at +1 800-221-1212, visit their website www.delta.com for more detailed information.

Location :

17801 International Blvd, Seattle, WA 98158, USA

Contacts :

Added by Jopie, at 08 April 2022

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Anonymous

19 October 2022

Wish I could give 0 stars😊! Delta accidentally double charged me for a flight I took this summer. I submitted a claim 3 months ago and got no response. I called yesterday and was on hold for 30 minutes before someone picked up, told me they couldn’t help me, transferred me to someone who “could,” with the promise that I’d be able to choose a call-back option, only to be on hold for another hour and ten minutes, as there was no call-back option! The second person I spoke to was upset that I was upset (rude, as my frustration is completely warranted!), and instead of refunding me the $328.60 (which shouldn’t have been a big deal considering Delta’s massive size) offered to give it to me as a credit. I just checked my account today and found that they only credited me $229.60. Delta deserves an award for unbelievably terrible customer service🏅
Anonymous

06 September 2022

Worst ever check in experience. I have a baby car seat need to check in and require agent assistance, but there’s only on lane for agents assistant and that is Sky priority for first class or business class only. Others lane are all self tagged dropping.
It wasted me 20 minutes until the sky priority lane staff said its only for first class or business class, and I need to go to another lane!! Their sign is so confusing!
So I finally got to check in in the self tagged dropping lane. The staff is new and when I checked in my 2 tagged bags and she ask my to pay for 1 bag ? But I already paid for 2 bags already!
And turns out it is operational error that she was trying to check 2 bags in my name, while I checked each 1 bag for my wife and me!
So much back and forth and it wasted me almost 1 hour for the check in!
Fortunately I’m still able to onboard the plane, god !
Worst of ever check in experience!
Anonymous

25 July 2022

Delta what a disappointment at SeaTac today. I want to love Delta but a simple standby on a relatively empty flight saving us 4 hours was screwed up by unnecessary lines; incompetent Delta staff and a poorly designed Delta app. While we didn’t make the standby our bags did! Oh joy!

One bright point; manager “Mohammad” (didn’t get a last name) desperately fighting the good fight trying to resolve multiple complaints but, sadly, it was a losing battle.

Delta succeeded in putting a sour note on an otherwise wonderful Alaska cruise. Congratulations Delta….you succeeded in that at least. Streamline your systems Delta. From a Very disappointed Silver Medallion member.
Anonymous

30 June 2022

My husband and I flew Delta for our 36th anniversary. I booked 2 tickets at the same time, when we arrived at the airport I found out we were not sitting together. I asked the ticket agent if she could put us together and was told no. Ok, so I decided I would watch tv for the 5 hour flight. My tv monitor was not working, so I had them reboot it. I was able to watch tv for 2 hours and then the tv went out again. The people next to me didn't have any problems with their tv's. I later found out from my husband that he had the same problem with his tv. Once we landed we had to wait to get off the plane because they had no one there to hook the plane up to unload. (They did know what time our plane was due to land). Finally after we were able to get off the plane we headed to baggage. Our luggage did not come out, we were left standing there with about 20% of the passengers. There was a gentleman standing next to us that had a tracker on his luggage and he told us his luggage was still at the plane. After several people complain they made an announcement letting us know they found our luggage outside of the plane on a cart. Of course it was pouring outside and everything was soaked. We continued to wait for our luggage after about 20 minutes we found out that they had decided to move our luggage to another luggage wheel. It would have been nice if they could have informed us of this. Anyway, Delta had really disappointed me and I' m not sure if I will be flying with them again in the future.
Anonymous

15 April 2022

Arrived early for agent assistance check-in due to my passport renewal. I received an alert my passport would need to be scanned by an agent. After waiting 30 plus minutes in this line, a red coat agent pulled us to a portable computer. Checked in our bag and tagged them. She then directed us around the corner to drop our bags on the belt. This is where more problems arose. Debbie, one of the agents that had been standing talking the entire time we waited was extremely rude to us. There was no line for baggage drop. She stated we had to walk through the line to be helped. After we had just been told to just go around the corner and drop our bags. She continued her rudeness and would not listen to what we were explaining to her. Debbie and the other agents that were standing while paying travelers waited for need customer service education. Delta, I’m truly disappointed as a long time traveler.