About
Location :
Added by Jopie, at 30 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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13 December 2017
The room was fine, until the weather drop in the teens. There wasn't any heat or hot water.
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05 December 2017
Comfortable beds and clean rooms. Excellent costumer service. We arrived Saturday at 5am and had a bad experience at another hotel but the front desk agent was very helpful. I will definitely be booking again on my next visit to NC.
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23 November 2017
The room was adequate for our needs, but just adequate. There were gaps around the bottom right corner of the door and frame that let the outside air in, and also made it easier to hear the noise from outside. One of the seat backings on the toilet was broken off, causing the seat to slide if you did not sit carefully. There were some spots of mildew along the top edge of a shower that was designed for someone under 5-feet-six inches tall. So the room was in a little bit of disrepair and not thoroughly cleaned.
One of the beds had a small inch-long stain on the sheet that I'll assume for my peace of mind was red nail polish. The same sheet was still on the bed the following day after housekeeping came in, so housekeeping did not change the sheets, but they did remove about a quarter of the one-gallon apple juice bottle we had stored in the mini fridge. They spilled a little of it on the floor of the refrigerator and did not bother to wipe it up. For all we know, they drank it directly out of the bottle, so we were not about to drink any more of it. They also left the TV on in the room, tuned to a Spanish-language station. When I informed the front desk, all I got was "Uh-oh, that's weird" and a vague promise to tell the manager. I told them that we left the apple juice in the room so housekeeping could enjoy the rest of it.
We will not be back.response / report this review -
19 October 2017
Possibly the worst check in experience I've ever had, yes I had a reservation, but the person at the desk hadn't emailed the necessary form to be signed by the person paying, so I couldn't check in til that happened, over an hour I waited and this email still had not gone through. Why? Because she didn't have cell signal to send it and was not yet connected to the WiFi at the hotel. While waiting in the lobby I witness similar experiences for other people trying to check in with reservations.
Onto the room. It's a non smoking room.
The smoke detector has been ripped from the wall, there is a sensor on the bottom of the tv that looks like a camera or crazy anti theft device.
The water in the shower was the most fickle contraption, the single knob turned around and around with no real gauge to tell what temperature you would get, after 20 minutes I found the hot water, and then a little more trickery to get it to a moderately warm, not scalding not freezing usable temperature.
Turned on the heat (window unit) only to get a horrible, dizzying headache and have to cut it off and go outside for fresh air.
On the bright side the bed is fairly comfortable, the pillows are excellent, and there seems to be some nice channels on tv as well.response / report this review -
28 September 2017
We requested non smoking but they gave us smoking. I will take responsibility on that. I didn't check when they sent confirmation of reservation. It reeked of smoke. Someone had put dryer sheets in the vent hoping to lesson the smell. We walked into the bathroom and the seat with cover was leaning against wall. The cleaning lady should of reported it as nd if she did they didn't fix it. The manager brought it up and was trying to fix it but was having trouble so my husband did it. Would have left but not sure they wouldn't have charged us.
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21 September 2017
Very disappointed at the cleanliness of our room. Coffee pot tray dirty , hair from previous guests in sink, floor needed vacuuming and cleaning. The positive. .. staff were very friendly.
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07 September 2017
Awful experience this visit. Last year was much better. From no towels, unchanged beds, imagine getting into bed and seeing hair ( all kinds), AND the knife. Yessssss and a knife, switch blade of some kind. The cockroaches, it was terrible. We would have changed places but with the Apple Festival, all the hotels were full. Don't waste your money here. Oh, I took pictures because I thought no one believe it. I will be contacting someone at their corporate offices.
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31 August 2017
The front desk was helpful and knowledgeable, the rooms are clean, well-lit and have everything that I need. Would recommend if you need a clean well-lit place to stay
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10 June 2017
Blanket had a bite taken out of it and was not replaced, all of the sheets and pillow cases were stained, the walls were even covered in stains and sloppily covered holes all over, the air conditioning had to be set at 60 to feel like 70, the breakfast was not kept up with, and ice machine let out like 6 pieces at a time, pause for a minute, and repeat for maybe 4 times before letting out no more ice. Would not recommend to stay here.
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08 June 2017
It's worth what you pay for. Room was clean and fresh with plenty of space. I would have given it 5 stars but the faucet on the tub/shower leak.
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15 May 2017
Paid for a King but hey kept trying to give me 2 queens because they overbooked. After an argument, it was fixed them get to the room and the a.c. unit does not work properly.
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11 February 2017
Manager at front desk accepted a competitor's coupon. This helped and saved me the hassle of driving around. Room was nice. Very hot water. Heater worked perfectly as it was 32 when we woke up. Nice bed, comfy and plenty of pillows. Fridge, microwave, iron and board. Perfect location for Blue Ridge Parkway trip. We'll be back.
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06 November 2016
I must have chosen to stay during a local college game or something because the place was packed to the brim. This caused the service to be a little slow and stretched wide. However, the room was clean and comfy. Not much else to stay. Might have been better had they not been so filled up!
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