Well, I work on the road and stay in hotels constantly. This is the worst hotel experience ever!! Wish I could give it a -5 stars. This is the 3rd week in a row that my card has been over charged. Making it next to impossible to give my kids a nice Christmas when an extra $600+ is charged to my card. I didn't even stay there this week but they charged my card anyhow. The same thing has happened to every single guy on my crew also. Do not give them your cc info!!! The staff isn't on the same page and have no clue what they are doing. The rooms smell of marijuana half the time and when my wife and kids came to visit me I felt embarrassed. As of right now, I am not going back and am still being charged my weekly rate. Stay far away from this place! I tried calling this morning with of course no answer so I figure I'll write this nice, pleasant review and let the owner or whoever wants to address this situation, you have an hour to put my money back and delete my cc info from your computer system like I asked to be done several times already or I am making a phone call to the better business bureau. If you feel like you would want to talk to me now, please give me a call. X-tenant room 307. Oh and you can forget about the 30+ rooms in needed for February! Thanks, Dave.
The rooms were really nice. They looked like new. The staff was really quick and efficient on checking me in and getting me to my room.
I can't give it less than one star, but I would if I could. I made my reservation on a Saturday for a Tuesday evening. We got in at 10:15 Tuesday night and was given our room. I unlocked the door, and the first thing I noticed was the stench. Then, the light switch did not turn on, but from the outside lights, it looked as if someone was actually IN the bed. When my husband went in and finally turned on the light, it was just an unmade bed. It hadn't been cleaned. I promptly went back down to the office and was then told that they had no more Kings left, they had only queens. So after arguing that I wasn't going to pay the same price (like they wanted me to) they supposedly gave me a Queen. We lugged all our stuff upstairs only to find two doubles. There was no way I was paying to sleep in a separate bed from my husband. I went back down to the office and the clerk then argued that she didn't tell me that they had queens left. I was fed up by this time and cancelled and took my chances getting a last minute room down the road. I will never use this chain again.
The cleanliness is ridiculous. I got switched to a different room due to the lack of a fridge and dirty toilet. The next room was missing the smoke detector, hair dryer, and it was apparent that they only replaced the towels. There was still hair on the shower walls from the previous guest and even in the bed sheets. The breakfast was lame. Cereal, oatmeal, yogurt and toast.
Good enough for the price. Occupancy was full when i arrived there, staff was helpful. Room wasn't the best, but it ok if you don't have super high expectations. 5 minute drive to downtown.
We have stayed here for many years. It has steadily gone downhill. It used to have wonderful breakfasts . Now it is basically toast ,cereal & coffee . They had a lot of perks that our now gone :popcorn fruit etc. we could not even find sugar for our coffee. The key didn't work. The shower did not work . When we needed towels they had none . We saw bugs which we thought were cockroaches. Even though we have stayed their for 20 years , we wont be going back. im sorry to say
Not bad at all. People use the word dated.. I'd use the word classic. Building design is classic. Invokes good memories of staying at similarly designed hotels. Rooms we're spotless.
Rooms aren't bad and the hotel is easily accessible from the highway. Everything else is terrible. We had reserved a crib months in advance and even called before to confirm. There wasn't one in the room when we arrived. Had to ask three times and finally got a broken one. They didn't have anymore so we had to tape it with packing tape. There is NO POOL. The website said there was and our kids were so excited but they had recently taken it out. They are renovating so there are dumpsters and storage bins everywhere. Our rooms didn't get made up.
Currently I would not recommend. Seems to be people living full time at place. Under some kind of remodel. They were working till 9 at night. Kind of a dump.
The room smelled weird when we walked in and stayed that way. We sprayed febreeze everywhere, but that only helped for about 20 minutes. It is also pretty loud at night due to being right next to a highway. There were bugs everywhere and mold on the bathroom ceiling. Also, the towels left in our room by the cleaning crew were damp. Luckily all we did was sleep there.
Worst hotel every. It indicates that they have a pool. Yes they have one but they are ripping it out. They say they have Wi-Fi but you cant get connected in your room, you have to be in the lobby. I spent four days there and I was not impressed. Plus they wouldn't give me any refund due to the pool or Wi-Fi.
Rooms were dated and somewhat unclean. I wouldn't sit in the chair. There was an ok breakfast, but not worth the poor conditions of the motel and rooms.
The wifi was slightly slow but functional. The bathroom light was a bit finnicky, but everything else in the room worked fine. The beds were comfortable. The location of the room was convenient.
NOT PET FRIENDLY! Stayed here for business for several weeks and someone stole my chihuahua and the manager scolded me saying I wasn't supposed to have any pets at the hotel let alone in my room. Never acknowledged what happened to my dog. Horrible service. Guests next door were always fighting and the staff frequently would smoke weed with the guests. Several escorts were available on the first floor when events were in town. Nice rooms but lousy people.