Name: Crossroads Ford of Sanford
Address: 3251 NC-87, Sanford, NC 27332, USA, US
Telephone: +1 919-775-2221

Crossroads Ford of Sanford is a car dealer, located at 3251 NC-87, Sanford, NC 27332, USA. They can be contacted via phone at +1 919-775-2221, visit their website www.crossroadsfordsanford.com for more detailed information.

Location :

3251 NC-87, Sanford, NC 27332, USA

Contacts :

Added by Jopie, at 05 May 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday Closed

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Joannie Gleason

11 February 2021

Colin was an amazing sales person !!! Crossroads Ford of sanford was a great niche for us ! They were welcoming, and not pushy. Friendly but did not hound us to death. I loved their laid back relaxed atmosphere. It was a awesome experience
Richard Jarrett

09 February 2021

Great experience Bill Bailey was absolutely amazing. Would recommend anyone looking for a new Ford to go here.
Michael Murchison

24 January 2021

Great experience my sales guy Chip was very helpful and knowledgeable about the inventory. And helped me find just the right truck for me. Couldn't be happier ☺
Janet Dixon

16 January 2021

They are very helpful and friendly. You receive that southern hospitality without the cheesy country feel. Not everyone wants to be called honey or sweetie. Very professional.
Richard Shepard

13 December 2020

Everything was fine they all wore masks and very friendly. Was in earlier then my appointment and they took me right in and finished ahead of my appointment time. Good job service crew.
First Last

29 October 2017

Very very pushy dealership. Called to inquire about a vehicle being available on the lot to do some research after work. Woman I spoke with kept asking what time I was going to be there. I told her that I wasn't sure if I could visit dealership that day, but will visit soon as long as the vehicle was still on lot. She said that was fine and just to ask for her when I showed up. Phone starts ringing off the hook from Ford saying that I made an appointment at a certain time and never showed.which I NEVER DID. Was constantly calling both house and cell phone leaving messages and voice mails insisting that I visit dealership. Always bothering to call at all hours of the day and into the early evening. WILL NEVER BUY A VEHICLE FROM THIS DEALERSHIP! Just because a person calls to ask a question, doesn't give you guys the right to constantly bother her at work and all hours of the day, wondering why she never came and looked at the vehicle. If I want to show upI will, but not now. This place sucks and the salespeople are pushy pushy pushy ! Very unprofessional. Avoid at all costs.
Robin Boyd

03 October 2017

I give the service department a 0. They kept my vehicle 7 days to fix the problem that I had. They did not know what it was and charged me over $500 and it did not fix problem. Wanted to charge me another $500 to put another part on it but would not guarantee that it would fix the problem. I picked my vehicle up and they tried to charge me another $112 for some kind of headphones to listen to vehicle. Went to pick up vehicle today and it was in parking lot unlocked with my personal property inside. Called Service Manager but I did not get anywhere with him either. Needless to say, I have my vehicle back and still not fixed. I will never go back to Crossroads Ford in Sanford NC. Extremely disappointed customer.
Shawn Fairleigh

26 September 2017

Update: Sept 2017
I would like to commend the service staff at Crossroads Ford, Sanford N.C. Jeremy Bostwick and Kathie Setzer are consummate professionals, and hands down set the standard for Ford employees. When under pressure they do not crack and remain professional and courteous. I recently had an issue with my truck that was difficult to diagnose. The service team tackled problem after problem until they fixed my truck. I researched similar problems in other trucks where dealerships didn't solve the problem and blew the customer off. Not Crossroads Ford! To those that worked on the truck, thank you! To the owner and managers of Crossroads Ford, great job! I will definitely purchase future vehicles from this dealership knowing they back their product and take care of their customers!

Great service, quick and fast and super professional. Wish they would have offered a car wash.
Bruce Downard

19 September 2017

JR Martinez was a great help. Never pressured me once and got the dealer to give me a price that we could all agree on.
The Truth

22 August 2017

Seem to be very pushy salesmen. Not very professional in my opinion, and I have bought a lot of vehicles in my lifetime. Will ignore certain questions when asked, or will avoid the question with " I"m not sure, I'll have to find out" and then NEVER gets back to you on the question. Will try to make a person feel guilty for not wanting to purchase right there on the spot, when someone is just looking for info. Loves to say " your payment is only going to be 10 or 15 dollars more than what you currently have so what's the issue? Like I said, very pushy salesmen. I would steer clear of this dealership until they can get salesmen who are more professional and do not make people waste all day there because "so and so" just haven't gotten around to you yet. Steer clear of this place you have been warned.
J G

18 August 2017

Customer service and work done on truck was top notch. Highly recommend service department. Even swamped and under manned they were polite and courteous and addressed every customer I saw them encounter. Hats off to Travis and Kristi. Had 4tires mounted, alignment, and oil change. Work was timely, to spec, drives great. Will be returning.
Gregory Ward

16 July 2017

Very good vehicle service and friendly customer service as well
Christopher Collins

20 June 2017

Great customer service from the entire staff. I couldn't have asked for a better car buying experience.
Thomas Doyle

10 September 2016

Good dealership to buy a car from. Based on some Internet research I believe I paid a reasonable price for a new F150. My salesman was Danny Draper and I recommend him, he had a straight forward approach and did not promise anything that the dealership did not provide.
Eric Mathewson

08 July 2016

Took my 2011 F150 in for oil change and service tech. forgot to put oil cap back on valve cover - honest mistake. Did not know for 6 days until towing and smoke billowing out from under the hood. Cap setting next to battery, topped off with 2 quarts of oil and went on my way. Dealer notified and new oil and filter done that day as well as engine bay and exterior of truck cleaned. Was also offered next 2 oil/filter changes free of charge. Overall, very satisfied.
Jenna Moody

11 June 2016

Awesome place to buy a new vehicle! Customer service went above and beyond to make sure we were comfortable while we were there. My son loved the kid play area. We will definitely come back when we by our next vehicle!
Dane Grismer

06 June 2016

We enjoyed the low pressure environment that was created by the sales team. They were able to maintain this while still acting quickly as we progressed through the process. During the online inquiry phase for our vehicle, they were very responsive to our questions and offered a good financial incentive to come in early to see the vehicle in person. Our primary sales person, Demetrius David, was very friendly, approachable, and knowledgeable. The follow-up from the dealership has been great, making sure that we're happy with the vehicle, but not overbearing. We feel like we can contact Demetrius or the dealership in general if we have any questions. We'll we won't think twice about making the drive down again in the future!
Kevin Williams

12 May 2016

I have always owned Fords. First vehicle that I financed was a Ford and that's all I've bought since. My family has purchased 2 new vehicles from this dealership. My wife and I had been looking at vehicles online and had prearranged financing. We went in on a Saturday and spoke with a very nice salesman named Vic. My wife found a vehicle that she really liked and I gave the salesman my paperwork. I told them that I had financing that I was happy with . They made an insulting offer on my trade ( which was purchased new from THIS dealership) , tacked what they were saying was negative equity on to the FULL price of the vehicle we were looking at and told me I would have to come up with a lot of money down. I really wanted to stay with Ford so I even asked about incentives on other vehicles. I was told there was nothing else that would fall in my range and that I wouldn't be able to get financed elsewhere. It still blows my mind to think that I couldn't walk in a dealer , with MY OWN financing, and buy a car. We left there that day , furious I might add, and went straight across town to the Dodge dealership. We were in and out of that dealer in less than an hour with our new car. It was that easy because WE HAD our financing. The sales/credit manager at Crossroads must be totally inept. Maybe I should have written a note in crayon to explain that we were using our own bank. I will buy Ford again but never from here.