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Added by Jopie, at 24 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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19 December 2017
Nice chain hotel centrally located with very helpful staff. Very clean and safe environment.
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03 December 2017
The rooms are small and ours didn't have a great view. However it's centrally located to all of NYC's best attractions. The staff are pleasant and Starbucks is next door. Loving the convenience
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03 October 2017
Nice rooms, but a bit small. Was hoping for a pool. The staff was exceptionally nice and knowledgeable. I liked that they allowed for early check in (about 3 hours early) and complied with my request for extra pillows, which were already waiting in tje room when I checked in.
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27 September 2017
Stayed overnight for meetings the following day. Check in was quick and simple. Room was clean, smelled nice, and very quiet. Internet was quick which was great for working on the go. Thesis hotel didn't offer breakfast, but there was a Starbucks just outside the front and several places for food within walking distance. Would stay here again.
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31 August 2017
I stayed here for work in July on one of the hottest days of the summer. I had a family member with me who had health issues so we checked in early and I literally had to run 5 blocks down 5th Avenue for a meeting minutes later. I can't remember the name of the young man who checked me in, but what a true gentleman. He was kind, courteous and truly meant it when he asked if there was absolutely anything he could do to help me out. While I was out at my meeting my sister made her way back downstairs and sat in the lobby watching people. Due to the heat outside she was afraid to stroll too far from the hotel, and whenever he had a few free moments he would chat with my sister about this being her first time in NYC. He made sure she was at ease and made her feel very comfortable just not being alone and having something to do while she waited for me in the lobby. This type of personal customer service is why I keep returning to this hotel. The rooms are great, and it's in a wonderful location, but it's the staff that make me want to bring my business back here.
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20 August 2017
The room was tight and overpriced. A responsive and professional staff work here. Overall, it was a good experience.
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26 July 2017
Great location! Park, subway, Broadway and Grand Central all within 5 minutes walk. I will definitely stay here again. Added bonus nice gym with A/C.
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30 April 2017
For Manhattan, I was happy with the size of the rooms. The staff was friendly the everything was very clean. The location was also great, perfectly placed between Central Park and Battery Park. I will be back.
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18 April 2017
The staff was friendly and helpful. Breakfast had many choices and eating area was clean. Room was spacious for Manhattan and the bed was very comfortable. Kitchenette was laid out well.
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08 April 2017
Room is a good size and furnishings are clean and stylish. Comfortable bed. The lighting is a bit dim. I had an issue with my air conditioning going on for two minutes and then the heat blasting for two minutes and then the air conditioning again; I tried to explain it to the woman at the front desk who did not seem to understand, saying it was supposed to be like that "because of the environment," but they sent someone up and it seems to be fixed now. Hotel offers coffee and good tea and a nice business center with a printer. For wifi in my room I did not upgrade to the faster option, and the free option was sufficient for streaming TV shows. I would stay here again.
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04 February 2017
I was in the city taking my daughter to a doctor appointment and i was stressed out. After the appointment i had forgotten to call ahead to get the car from the valet. Frank at guest services was super nice and asked them to get the car as quickly as possible. He sent us to a great coffee shop across and down the street. I was pleasantly surprised when i looked up from my table at the coffee shop and it was Frank telling us the car was there. He went above and beyond! That is truly the best customer service i have ever received! A++
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31 January 2017
Stayed for a night. Excellent price. Love the rooftop bar! Great location to Penn Station. I loved all the Korean ambience on the block, plenty to eat. The room was very clean, nice bed and amenities. Definitely will stay there again.
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