Very clean and nice. No meals are included with your stay though. Only downside.
Probably the worst hotel visit I have ever had. First off I had a person above me stomping around all night. Rattling the entire room. Kept us up most of the night. Called the staff and they refused to move me saying they were booked. When I know for a fact they were not. Then the next morning the fire alarms were being tested for about 3 hours. I had no notification that this would be taking place. It would be nice to inform your guests. Especially when some random guy comes banging on my door asking to check it when I just got out of the shower. Worst stay ever. This is why we normally go to Hampton Inn and after this we will never try the Marriott again.
I had an employee booked via a prepaid travel site for his stay in early October. Courtyard charged our company credit card for the stay even though it was prepaid. Called multiple times 10 days ago and they never answer the phones. Reached a "manager" that same night (someone finally answered), and she agreed to remove the charge, but said it would take 5 business days to post the credit. Credit still hasn't shown up on my company credit card. Called again 3 times just now to follow up and of course they are not answering the phones - sounds like you get put on hold automatically and then disconnected 30 seconds later. What an embarrassment for Courtyard
Nice hotel. Amenties and property on par with other Courtyard hotels. So far the service has been good as well.
Just a perfect stay. The front staff were great. My room was ready even though I was early. There room was quite, large and comfortable. The shower was fantastic. I had the best night's sleep I've head in a very long time. I'll put this on my list for when I'm back in the area.
Hotel was nice enough but the problems I encountered were due to their incompetent staff. My credit card has now been charged three times for one stay. We were there for my wife to have a surgery and things were already tight this month. I prepaid for my room but upon checking out they charged my debit card for the entire stay plus some again. I called them they apologized and promised to fix it. The next day there is another charge for the entire stay minus 8 dollars again. I called marriot corporate and they were unable to get in touch with the hotel they were not even answering their phones. As i type this I am still waiting on a Mrs. Brown to call me back. I would never stay here again and if you have stayed here please check your bank account or credit card statements. This seems to have been done intentionally.
Just a nice comfortable place to stay. Quiet and safe.
It's a nice hotel my room however is stuck behind the hotels Marquis so my room view is terrible. I'm a platinum member but still could not get an upgraded room. I had dinner at the hotel's Bistro restaurant the server was not very accommodating and the sandwich was very lackluster and not that great.
Clean clean and clean. Also pretty decor. Elaine good front desk clerk
Upon entering to visit a family member who was staying overnight at the hotel, I was greeted by a very kind receptionist. She pointed me nicely to the room I was looking for and I found the rooms to be very clean. From just the short time I was there I can say I'd recommend it especially for the price of some of the cheaper rooms. Not to mention it's literally got shopping and restaurants right at it's doorstep. Give them a try!
Hotel is recently renovated. Is has a nice bar area that also serves for breakfast. Room was clean and bed was comfortable. Steps away from Pinnacle Shopping Center.